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Plumber reviews in Hugo

  • A
    All Star Plumbing
    My water heater had never been looked at and wasn't producing much hot water. I went online to find a plumber who could be over ASAP. I called Jack and got an appointment the next day. He arrived on time and was very friendly. My water heater had started working again, but he looked at it anyway. It is 14 years old and has never had maintenance done. Jack suggested to keep an eye on it, call him about a month before I wanted to replace it, and he would watch for a sale and pick up a new one for me. He gave me an estimate for how much a new one would cost with installation. He was at my house for about 20 minutes and didn't charge me at all. I will definitely be using Jack for any plumbing needs.
    - Laura K.
  • A
    Roger Vadnais Plumbing & Pump Service Inc
    They've done work for me in the past. I've had them replaced my well pump, install a water heater and a water softener. My sump pump for my drain tile stopped working yesterday. Roger always calls back right away and is able to get someone to my house within a couple of days if not the next day, which he was able to do this time. I've had the same person come the last several of times and he's great. Super nice (and loves my dog, which is a plus), gets here when Roger says he will, and knows his stuff. He was able to determine that the pump didn't need to be replaced and was able to quickly get it fixed. I ended up having him install a new pump in another floor drain for my washer, water softener, etc. that was getting run down and was very loud. I've found they are competitive with prices and usually lower than other companies. I'd highly recommend them!
    - Caroline W.
  • A
    Mr Rooter Plumbing of The Twin Cities
    I would absolutely use this company again. I had them come out to take a look at my shower plumbing as my pipes froze with the cold weather. Dennis came out and started his diagnosis by removing the shower handle cartridge as he thought that could be the issue. After doing this and testing the shower he diagnosed that I probably had a pipe freeze in the garage. Dennis recommended either putting holes in my ceiling to locate the pipe, which was costly, or try heating the garage with a space heater and see if that helps. I decided to do that and give them a call if it didn���t work. As Dennis completed his work he said he was not going to charge me anything as it didn���t feel right to charge me when the problem wasn���t fixed by him....who does that these days? I���m glad to say that after a few hours, my shower is now working! So glad I chose this company to come out and look at my shower. They saved me a ton of money!
    - Sara P.
  • A
    K & S REMODELING, LLC & CUSTOM CABINETS
    An excellent experience. The existing sink was a double-basin cast iron drop-in sink. Too heavy for me to even consider doing the project myself. When I described the project to K&S Remodeling before hiring them, Shawn provided excellent advice on a vendor (not affiliated with him) to consider for purchasing my new sink, faucet, and disposal and what characteristics to look for. Shawn is highly experienced and knows what he is talking about. He arrived at my house at the agreed upon time. After removing the old sink, he completely removed the old caulk from the countertop where the rim of the old sink had rested. Not an easy task. The remaining installation also went very well. He thoroughly cleaned up the area when finished and hauled away the old sink/faucet/disposal and all the packaging from the new items.
    - William K.
  • A
    St Croix Plumbing & Drain Cleaning
    Very well. Price was exactly what was quoted and I benefited from the 5% Angie's List discount. Excellent and honest company. Service was professional. Owner, Todd, does the work himself and he was punctual, friendly and efficient. Price was fair and quality outstanding. I plan to use this company for all my future plumbing jobs.
    - Scott P.
  • A
    Hugo Plumbing & Pump Service
    Mike, however, determined the leak was only from the cap of the Spirovent Air Eliminator. He corrected that problem. He then explained in detail how my hydronic system functions, potential issues to watch for that he has seen in systems similar to mine, and options to consider in the future (my heating system is 15 years old). It was clear that he was very knowledgeable about these systems. I will use them in the future for my plumbing needs.
    - William K.
  • A
    Zell Plumbing & Heating
    Great! I was replacing my kitchen faucet, and while I was able to complete most of the installation, I couldn't get the supply lines hooked up without leaking, and decided it was time for a professional. I called hoping I could get a same-day appointment, and not only was Mr. Zell able to accommodate me, he happened to be conveniently located such that he was able to stop by within the hour. After determining the issue (original shut-off valves wouldn't accommodate the new installation) and offering me some options on how to address it, we agreed that he would acquire the necessary parts to replace the shut-off valves. He was able to return the same day, and after another hour or so, the work was completed and the faucet was up and running! Nary a drip to be seen. I feel extremely pleased about Mr. Zell's work, and he was also very personable and professional. A+!
    - Jessica T.
  • F
    Roger Vadnais Plumbing & Pump Service Inc
    After 3 weeks in being accommodating to Roger's personal and business schedule we finally locked down a service date for my remodeling job that would take about 2hrs. We set up the appointment for Friday. I had left two messages prior, Wed-Thur with instruction that the start time would need to be any time after 10am, Roger return my call Friday morning we spoke person to person confirming he got my message. Later Friday I received a phone message from John (son) that he had completed his morning jobs and he was heading for lunch; he will be there sometime after. Around 3:30 no show, so I called had left a phone message ���wondering if anyone was going to show���. About 4:30 a call came in from John asking me why I did not call him to confirm when he can come over. Frustrated I simply pointed out that it was scheduled today any time after 10am and confirmation was made of this arrangement this morning with Roger and the afternoon message you left stated no instruction to call back, even though I did give you a courteous text response. After going back and forth and being belittled and faulted over and over again that it was my fault that they had the truck loaded up with the parts needed to complete the job and it was me that did not call back. I said enough!! I asked to come over now and put in the hour or two to get the job done; in response we are done for the day. Then be here tomorrow Saturday; response we do not work on weekends. Then when? Next week. UNBELIEVABLE!!! I hung up. Weekend past three days later no call back to make things right. I have lost 4 weeks on this project, 3 in being very accommodating to their availability and this is what I get in return. If this application would allow me I would grade them FF; accountability=F, integrity=F.
    - Tom M.
  • A
    Cutting Edge Sewer & Drain LLC
    Joe called when he was on his way, which was on the front end of the time we agreed on, which I really appreciated. He was professional and had an upbeat, positive attitude. He expressed confidence that he could fix the issue. He was patient with my questions. He showed me what they were doing and talked me through the process. It took less time than I expected! He took extra time at the end to help restore the drain spout on my garage to the way it was before I diverted the water on Friday. When asked about preventive maintenance in the future, he said to consider cleaning it every couple of years. I was impressed with our interactions. He was professional, courteous, knowledgable, timely, and did more than expected. He made me feel like he wanted to do the right thing for the customer, not just the thing that might get him more money. Thank you, Joe!
    - Terri J.
  • A
    DeVine's Plumbing Service
    They were here on time, did the job and everything is back to normal. Also had to add a replacement shut off valve to the copper line. The old one was a substandard pin hole shut off. He returned my call promptly.
    - Marylee D.
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Plumbers in Hugo

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