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Basement & Foundation reviews in Hugo

  • A
    Kendall Woodworks Inc
    Since we built our house in 2000, Kendall Woodworking has done many jobs for us. From the custom kitchen cabinets, bathroom vanities, and custom built-in's during the building of the house, to the basement with custom cabinets, wet bar, and a home office that we finished a few years later, Joel and his team have done great work, in a timely manner, and at fair prices. When we decided to refresh our kitchen with a remodel, it was a no-brainer to call Kendall Woodworking! As usual Joel listened to what we wanted to do, made great suggestions, and worked hard to get us the best prices available. He would promptly reply to my voicemails and text messages. His crew were professional and were in and out quickly. We were pleased with his work when we built, when our basement was finished, and just as pleased with the work on our recent kitchen remodel. We have future plans for additional areas to "refresh" and Kendall Woodworking will be our first call!
    - Joel N.
  • A
    Cornerstone Concrete LLC
    From start to finish, John and his crews provided excellent customer service and finished product. All interactions with John and his crew members demonstrated respect, care and prompt attention to any concerns. Work was done exactly when they said they would do the work, completed on time, and per the bid. I highly recommend using Cornerstone.
    - Chris A.
  • A
    I am the mom to 5 adopted special needs kids, and I have never, ever seen someone so kind, thoughtful and understanding of my time, my schedule, and the impact the work would have on us and our lives. He made sure to help me get a discount on the materials I needed by telling me that Menards was having an 11% sale, and it helped me out a ton. He made up a list for me of materials to order and it was very complete and organized and easy to get and have delivered. He also picked up the rest (things he had to get himself) , and made sure I got the receipt to save that 11% as well. He even helped me choose the right paint color, and it looked fabulous when he was done. Was great at recommendations for things, very thorough knowledge of everything I needed done, and you could tell he had been doing this a long time and was very good at it. Every day he showed up on time, and cleaned up after themselves completely. He wasn't even bothered by my kids wanting to see what was going on, or by their requests for leftover materials to "build stuff with". He is so patient and laid back, and just is such an honest hardworking guy who you know right away you can trust. His son was the same way too. (both him and his son worked the whole week together as it was a large project). He probably would have finished up a bit earlier in the week, but as we went along I added a few things which basically ended up being equal to our original hours and bid. When everything was said and done, it was exactly what he had estimated and there were no surprises. You knew everyday where things stood and where you were timewise and with materials because his communication was amazing (even before he started the project too). Now I know why he has such amazing reviews and why he is in such high demand. If you have to wait to get on his schedule, it is totally worth the wait. Quality and workmanship was impeccable. Always made sure to make recommendations that would benefit the customer, both in savings for materials and time. Will definitely hire again and again and again. Best household repair experience we have ever had.
    - michelle b.
  • A
    Adam Mills LLC
    Adam came out a couple of times to take pictures and try to determine where the water was entering the house. He was thorough in his inspection, diagnosis and repair in our home. We would definitely use Adam Mills again!
    - Christina M.
  • A
    Vail Builders Inc
    Vail Builders provided excellent quality and craftsmanship.  The design influences that Jim provided, as well as the extra efforts he and his crew put forth resulted in a spectacular finished product for our family.
    - David J.
  • A
    Standard Water Control Systems Inc
    They showed up when they told me they would and the whole crew was very nice and respectful of my property and my two crazy dogs. ��They walked me through exactly what they would be doing and ended up being able to get the whole project done in one day. ��They had originally told me that there would be another crew showing up the following day to put down concrete but, since my job wasn't too big and they had the concrete crew coming to my neighbors house that day since they had installed drain tile at his house the day before (which was a larger job), they said they'd stay later to help the concrete crew get it all done at my house. ��They arrived at 9:00 a.m. and left at 5:30 p.m. ��They did a ton of work all in one day. ��I was amazed that they pulled buckets of dirt and old concrete out my small basement window and then loaded rock and then concrete through that same window. ��They covered my landscaping and didn't leave a mess. ��They covered anything I had in the basement and put plastic over all doors and covered the stairs. ��What an awesome crew!! ��I'd definitely recommend this company. ��I'm very happy with the work they did. ��
    - Caroline W.
  • A
    Friend Brothers Construction and Design
    It went great he had great ideas the details were spot on. meeting with Nathan went very well and had product guides to show me the products that  I was looking for.  he also on his computer did a 3d model of my basement for me it was very helpful. I will deferentially use him again.
    - clarnce l.
  • A
    Spartan, Inc.
    The gentleman was very professional and answered all of the other questions we had about other projects.  I would definitely use him again for projects around my house that I just can't get to.  Very knowledgeable.
    - Carla R.
  • F
    It didn't!!  After two weeks of nothing, I called back and was told that while their representative had been in my area, he had been unable to reach me, and so unable to perform the service.  I told her that I hadn't received any messages from anyone from their company.  Laughing, she told me, 'Oh, well you know men, they just don't like to leave messages.  I asked him to, and he just said "that he would connect with you sooner or later."  I told her that since I am rarely sitting next to my phone, I would need him to do this so I could schedule this appointment.  She sounded like this was the end of the world and said "Well, I'll talk to him"
    I heard nothing, and so called back this past week - 4-5 weeks after my initial call.  This time, I was told that they had been so busy, they just had not had the opportunity to make it to my house.  I asked if I could please make an appointment.  The woman said "We don't make appointments".  She then asked "Would you like to go to someone else?"  I replied "If I wanted to go to someone else, I wish I would have done it 5 weeks ago - I don't want to go through this again and end up on the bottom of someone elses list."  She told me that she was anticipating they would be at my house next week but wouldn't be sure until she talked about the schedule with 'the guys'.  And I said ok, get here next week then.
    I received a voicemail yesterday saying that she was sorry, but they just weren't going to be able to do the inspection she sold me on at the end of June.
    I believe what happened here is that I asked them to be professional, leave a message and/or schedule an appointment, and they didn't want to do that.  I find this to be horrible customer service.  I am a returning customer, she had told me about this inspection, rather than pump, and it was only when I asked for something as small and simple as a message or appointment, that all of a sudden, they simply could not perform the service I was told they could. 

    - Kim J.
  • A
    The Masons Touch
    Perfect! He did the cutting out and installing and getting it ready for the electrician and then he removed some iron rod railings from the front of our house and he did some landscaping for us. He might have removed some bushes and he went outside and he noticed that the grade of the soil was such that it was causing the water to leak into the garage and probably caused the cracks in our foundation and installed some new shrubberies.
    - Teresa F.
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Foundation & Basement Contractors in Hugo

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