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Appliance Repair reviews in Hugo

  • A
    Northland Appliance Services
    It's a family run business. It's high quality, personalized service. What caught my eye was I just called them out of the blue because they were somewhere close, that was 15 years ago, and I had 4 little kids, and my dryer run out on the Friday before 4th of July, and he was heading out of town. I called him in the afternoon and insisted anybody come. I can't go 3-4 days without laundry with all these babies. He said he's going to stop by on his way to the cabins and see what he can do. I was just dumbfounded. He understood that I'm a mom with all these little babies so he would see what he can do. I've just been loyal to him ever since. He's just been really good. Now his son does work and his granddaughter's at the desk. It's just a neat family.
    - Camille K.
  • A
    Northland Appliance Services
    Great! Repair people were on time and diagnosed the problems immediately. Each time they provided options for us to consider. For the dryer, they recommended a vent cleaning. Regarding the icemaker, they suggested that we could either buy a new one or have it repaired. We chose to have it repaired, which they took to their shop, promptly repaired it, and then returned and installed it. In both the dryer and icemaker cases, they were efficient, knowledgeable, and friendly. We will certainly use them again when we need appliance repairs.
    - Judith W.
  • B
    Andersons Mechanical Service LLC
    It wasn't  long after I purchased it. There was no additional cost. They came here twice. They came here once to do what I bought from Angie's List and then I knew something was wrong with the dishwasher and they came back and fixed my dishwasher later. So that is actually where I would give them the B rating. The first time they came, it should have been an A.
    - Jane B.
  • A
    Northland Appliance Services
    Called them in the morning and had a technician at our home late the same afternoon. Not only was the repair completed quickly, but the tech also cleaned the inside of the fan housing where a bunch of lint and foreign material had accumulated!
    - Judy C.
  • A
    Northland Appliance Services
    They've been terrific. We've have used them couple of times because we've had some appliance failures in the past years. They are friendly and the guy is a local. He stops by here on his way either in the morning or at the end of the day which works to my schedule as well. He's honest when he took a look at one of our appliances he says "I can fix it, or you can buy a new one about same price. It's your choiceand rdquo;, I said I go buy so he gave me recommendation where to buy the appliances. He's a very good guy.
    - Kitty C.
  • A
    Appliance Care
    Would definitely recommend this company to anyone who needs to get their appliance repaired. I called on 7/31 and spoke with Mark about my problem. He was able to diagnose what I probably needed to get done and how much it would cost. He was very good explaining why he was reccomending what I probably needed to replace and offered to send someone out that very day if I liked (I wasn't available, so we scheuduled for the following day). His tech Chris showed up within the 2 hour window and was very courteous, professional, and personable. Chris pulled out my dryer and again explained what repair was needed and was in and out in under 20 minutes. Knowing that I was a little nervous with the gas leak, he was kind enough to double check it with the sniffer to ensure everything was good to go. I had also taken the closet door off the track prior to them coming to my home and Chris put it back before I left without me even asking him to.
    - Sara P.
  • A
    S & R Heating, Cooling & Appliance Repair
    I had a great experience with this company. Our oven failed they came in on the scheduled date and time, diagnosed the problem quickly. He had the part on his truck and repaird the oven. The Tech was polite and professional. 
    One suggestion, in the future the Tech should ask if he should remove his shoes. In MN, it is polite to remove shoes before entering a home. This is not a complaint just an observation.
     
    I would recommend them and use them again. In fact I will be calling them for a furnace tune up.
    - ANASTASIOS T.
  • A
    Northland Appliance Services
    My Maytag Neptune dryer stopped working properly. I called Northland Appliance Services on a Friday afternoon; unfortunately, they didn't have anyone available to take a look at the dryer right away, and they aren't open on weekends. They were friendly, told me they would take my name and call me if anything changed and encouraged me to give someone else a call if I needed the repair completed over the weekend. I called Appliance Repair Incorporated (ARI) out of Blaine, and they sent a repair technician out to my home on Saturday morning. Once the technician took my dryer apart, he essentially told me everything abou the dryer was wrong; the venting was installed improperly, I needed a new heating element, new thermo fuse, new wiring, new ventilation tubing, and a vent cleaning for a total of $485. I told the technician thanks for his time, paid him his $89.95 service fee and showed him the door. Something abou the technician bothered me and he seemed like a shyster. I called Northland Appliance back on Monday and scheduled an appt. for Wednesday morning. The Northland Appliance technician (Bob was his name) arrived a little late, but was appologetic and very friendly. He immediately took the dryer apart and showed me where a wire had broken away from a contact and also told me that a thermo fuse was blown. I asked him if the heating element was bad and he indicated that it tested fine. He also said the dryer did not need to be re-vented. He completely cleaned the unit, lubed all of the moving parts and replaced the thermo fuse. The dryer was up and running in about two hours and sounds and works better than ever. I asked Bob how much I owed him and the tab was $180!! $300 less than the estimate from the shady technician at ARI. If you want quality work done by honest people, give Northland Appliance Services a call!
    - Damon C.
  • A
    Absolutely Guaranteed Appliance Repair
    Al has done a few repairs for me and has always done a great job.  When my water softener broke, I immediately called him.  He called me back within the hour even though it was late in the day and let me know that I would have to get a plumber to fix it.  I wish Al could do all my repairs.  He is nice and fairly priced and doesn't give me the heebie jeebies like a lot of work men I have had come to my house. 
    - APRIL M.
  • B
    Northland Appliance Services
    After answering my call, was told some one would get back to me that morning which they did. They were actually ready to schedule me that afternoon but I was unable to. Some one came the next morning and took the rack back to the shop to repair. It was promptly returned that evening. They trusted me enough to leave the bill as I was not home and I had not left a check with my children. I felt the cost was high with a diagnostic fee of $73.95
    - DEBBIE E.
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Appliance Services in Hugo

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