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Appliance Repair reviews in Hibbing

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    JOHNSON MERTZ APPLIANCE INC
    They are supposed to be a large wonderful establishment for appliances. I would never go to them again. They are 70 miles away and I bought all new appliances from them when I was a new widow. It was nothing but a nightmare. They gave me an estimate for a refrigerator that was over $3,000 and they ended up sending me a dented one. They said that I bought the floor model, which I didn't. I bought 5 appliances. They didn't do anything about it. They had sent somebody out to measure my kitchen and they said that all of them would fit and they didn't, so he had to cut my cupboards. He did a terrible, terrible job. He used my garage and left sawdust all over with my saw. There was something wrong with every appliance they put in. They cut too much from the bottom for the dishwasher so cement was showing and wasn't covered with ceramic tile. They chipped my ceramic top when they took off the old dishwasher. I tried to work with them and it was nothing but a nightmare. They sent somebody that wasn't a certified electrician to put in the cooktop and wall oven. I called my electrician because they had to be certified. My electrician even had to call them to set up an appointment to meet them here. He hooked up the wires and put it in. I finally had to hire an outside person to come and redo their work because I didn't want them in my house again. I bought the most expensive refrigerator and I didn't buy a dented one so I think they scammed me. They carry quality appliances but their workmanship is not quality. I had gone to them because I couldn't get top quality appliances around here. I bought a 5-year extended warranty from them and the icemaker went out. They hired somebody from Wisconsin to do the repair and he couldn't get here. There was ice all over the floor so I ended up calling another company and they called Johnson Mertz. There was supposed to be a local serviceman in Hibbig. Finally the other company sent the parts to my house and I found somebody else to do the work. It was a long, long nightmare and I would never use them in the future.
    - Sandra N.
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Appliance Repair Services in Hibbing

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