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Spa reviews in Golden Valley

  • F
    If I could give this place zero stars I would. SUPER unprofessional. F2F was scheduled to arrive at 7am on day of wedding. However, at 10pm THE NIGHT BEFORE THE WEDDING F2F sends a text saying they would be unable to make it until 9am. The next morning 9am rolls around and F2F still had not arrived. We called the company many times to question where F2F was and never got a response. By 10am bridesmaids were running to target to buy makeup of their own since we were expected to be at the church by 10:30 for pictures. F2F shows up at 10:15am without any explanation nor apology. Instead, they chose to trash talk the bride in front of the bridesmaids saying the bride was being dramatic and that they could get everything done "super quick." Bride ended up having to re-do her own hair in the bathroom prior to ceremony. The airbrush makeup was uneven and blotchy since everything was rushed. What was supposed to be a fun time turned into a COMPLETE NIGHTMARE. Please stay FAR AWAY from this company and let others know as well.
    - Alina A.
  • A
    As always, Susan is cheerful upon my entering her practice area. The surroundings are calm, relaxing, warm and inviting. I keep going back to her for massages when time allows. I highly recommend her.
    - Chris M.
  • A
    Outstanding!  Provider (Susan? I think that is her name) made setting very comfortable.  She asked great questions regarding concerns and comfort level.  Gave great suggestions for follow care including stretching exercises.  Very holistic approach.  I highly recommend her!
    - David R.
  • A
    My appointment in April 2012 for a facial and massage was heaven. I was just getting over a cold and the warm mist during the facial helped me feel better. This was my first professional facial ever, and it was wonderful! I would have bought the warm mist machine if it had been for sale. The massage was fantastic. Both treatments together made me feel energized. Remembering how good I felt after my April appointment, I went in for another facial. It was another great experience. She did a wonderful job again.
    The parking was not as bad as I anticipated. There is meter parking on the street close by. If you don't know the Univ. of MN campuses, be aware when the busiest school times are and avoid going then. Stay away from Dinkytown during the first couple weeks of the semester or on game days unless you go very early in the day. Parking is only for the brave at heart on those days. Make sure you put enough time on the new meters so you don't get a ticket.
    The Refinery store front is easy to miss in the middle of the block. Once you get there be aware that the massage and facial services are through another outside door you get buzzed into but the receptionist in the main salon. You walk up a long, very steep stairway. It is interesting how they converted the old building, but the upstairs is not handicap accessible.
    - Wendy S S.
  • F
    When my wife called she found out that the company had sold me a gift certificate with a 60 day time limit. They refused to work with her and told us we had lost our money. I then wrote them a nice but firm note telling them they were in violation of Minnesota law which forbids the selling of gift certificates with a time limit on them. They have ignored our requests for a refund. Stay away from this place.
    - Greg & Donna B.
  • A
    She is sort of a cross between a dermatologist and a beauty consultant.  She is very professional.  She knows all of the intricacies of skin care solutions.  They can address any of your skin care needs.
    - CHRISTOPHER J W.
  • A
    They are very friendly and it is easy to get it. They are ready for me when I go there. Once I went there an hour and a half early because I did not want to drive home and they took me in. They are nice. I would recommend the IPL and the chemical peal. They are not a day spot. I have never been in treatment for more than 20 minutes. The clinic is clean, small and there are only 2 estheticians. The treatment is effective, but the process is for 6 months, maybe because I have oily skin.
    - Julie B.
  • A
    Her name is Caldwell and I have been going there for years. She is very personable, very accommodating and very easy to talk to. She is always on time. She does facial, waxing and things like that. She responds to phone calls. She has a room where she does the facial and it's decorated nicely and there is a background music going on.
    - Kirk S.
  • A
    It hurts when I get out of there, but it helps the next day. They are great. I used to go to them earlier as well for relaxing massage. Their timings are very convenient. They do sessions on Saturday and Sunday evenings.
    - JACQUELINE S.
  • A
    unknown
    - CARLENE H.
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Day Spas in Golden Valley

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