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Mattress Store reviews in Fridley

  • B
    We have been to HOM Furniture many times over the years. Mostly just to look and eat a free cookie or two, with our kids. They have large stores with good selection and generally easy to get to near freeways. For the past year, we had been casually looking for bunk beds for our boys, but at this time were ready to buy. We were staging our house to sell and wanted something that was presentable. The boys had grown out of their youth beds and we thought bunk beds would create more floor space in their room. HOM had quite a few choices, but the one we picked was very sturdy and in the basic style we liked. I believe that set was on sale. We had to buy mattresses separately, but the total only came to $1000. We thought that was a reasonable price, given the quality of the total package. They delivered the beds and did a good job putting it together. The only negative I would say was our salesperson was nice, but not the best. We had asked about the some kind of caps for the posts, because we knew we would put the beds in separate rooms and wanted to fill the holes on top of the bed posts. She had quite a bit of trouble coming up with an answer in the store and with calls to the store later. I think we to buy some dowels at a hardware store. She got through the transaction with us, but got confused on a lot of things and she had trouble ringing through the transatction. Maybe it was the printer or computer. So either they need better training or better systems. In this day and age, you would think sales staff could all carry ipads with everything they need.
    I would definitely shop there again.
    - David H.
  • A
    I bought a therapeutic foam mattress here, and they gave me two free matching pillows and free delivery as a bonus. I've bought lots of furniture through them over the years, and they've always been good with financing, and had good customer service. As always, I've had a satisfying experience with these guys.
    - Tracee F.
  • A
    Aaron was the manager at the St. Louis Store. He was low-key, told us not to feel pressured, he didn't work on commission, and almost recommended that we not make any decisions today. He was completely knowledgeable about the product, and was willing to give us an additional 10% off of the lowest marked price because I asked him about sales on the bed, and there had been a 10% off coupon for Restwell in the Star Tribune two weeks ago! Since we weren't planning on buying yet, he wrote out the offer on his business card for when we were ready to buy. The beds come with a "120 night" guarantee, so that if it is the wrong bed for you, they will keep working with you to find you the right mattress fit they can in their store. They also currently have financing for 6 month, No Interest, No Money Down through Wells Fargo. I also thought that $59 delivery charge was reasonable, which INCLUDES set up and removal of old mattress.
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Mattress Stores in Fridley

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