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House Cleaning reviews in Elk River

  • A
    Prestige Cleaning Solutions of MN, LLC
    Very well. They even cleaned hard water stains off one of the toilets. They changed the cleaning products used to accommodate irritation to my COPD. They cleaned both fans and all picture frames and woodwork without being asked. When I requested damp cleaning of all wood floors each time, they did so. They are always prompt, usually early. Very pleasant.
    - Dee M.
  • A
    Shoberg's Home & Business Cleaning
    They were fabulous. My house has never been that clean. I have them come twice a month now and continue to be extremely happy and impressed with their services. Highly recommend for any kind of cleaning you need done!
    - Becky V.
  • A
    Michelle's Quality Cleaning
    I received the company contact from a neighbor who provided a referral. Michelle was very responsive to my call and incredibly engaged when she came out for a free estimate. I will admit that the estimate was higher than I expected but she promised no surface would go untouched and I wanted it to shine before listing for sale. Michelle and team MORE than delivered. The house looked just wonderful and would have met even the unrealistic expectations of my German grandmother. Sadly, we've relocated out of state and I couldn't take Michelle with me - but I would if I could! This company is a woman-owned business that Michelle has built solely via hard work and word of mouth referrals. Her work ethic and energy level is unending and I would highly recommend her.
    - Jessica K.
  • F
    Two Maids & A Mop
    My wife travels to China 2-3 times a year for a month at a time. I decided to surprise her and have the whole house cleaned professionally so she could get home and relax vs. working around the home cleaning. I reached out to Two Maids & A MOP to get the job done and boy was that a mistake. We scheduled service for a 3 hour cleaning - which i was assured would be perfect. They could only come in the afternoon so I was able to be there while they were working. When I arrived home I walked through my home and was very disappointed. My floors were moped alright - there were streaks with a haze everywhere on my 1st floor accept for the carpeted TV sitting room. Vacuuming was great accept they never when down to our finished basement (because the door was locked and I guess they couldn't figure out how to turn a lock) and they forgot to clean my laminate floors. They wiped down most surfaces but didn't move anything to clean underneath. There were a number of locations that were still very dusty too. The showers were not cleaned and the counter tops were all hazy and streaky too. I called Two Maids & A Mop and had to leave a voice mail. I didn't get a call back till 2 pm the next day. When I spoke to the women, she asked what was wrong - and I explained. She said that doesn't sound like to girls who came to my home. She said she will talk to them and that she is sorry I didn't feel my home was properly cleaned. I asked what she was going to do about it, and she said there was nothing she could do. After I told her i would definitely write a poor review - she said she would contact the owner and to be patient waiting for a call back. She new my wife was coming home the next day and took no action to make this write. Mean time, I have to take a 1/2 day off work to clean up their mess, and clean my own home. This company does not know how to spell customer service. They don't act quickly to fix mistakes, and they don't seem to care if their clients are satisfied. I think they wouldn't mind not if you went somewhere else to have a professional service clean your home. Stay Away from this company - they are worthless!
    - MIchael B.
  • F
    The Cleaning Authority
    The 4 times I have had the cleaners out I have had to call and complain twice. The cleaners cut corners, they do not scrub the floors with a toothbrush as you state in your materials, heck they didn't even wipe up my master bathroom floor. I will not ever recommend this service to anyone I know. Also beware if you write a review that they do not like they call you and ask you to change it. They do not want people to know the truth about how bad their cleaners really are.
    - Linda C.
  • B
    The Cleaning Authority
    This was my second device with them and it was better than the first I have to say. After complaining about the first "A" cleaning and having them come back and redo it they had a total of 4 cleaners this time to do deep clean part "B" 1 was an lead/inspector and the other 3 were cleaners. All were extremely friendly. When I requested all window track be done they were fine with doing them. The only suggestion would be to pay attention to detail as when I closed my windows that part was still dirty and I had to clean them. But over all a much better experience. Hopefully they continue.
    - Linda C.
  • A
    Sofia is wonderful and their cleaning is SO impressive! They go above and beyond in all areas of cleaning. I am so happy to have their services. Sofia told us that her team is all about the details and they truly are! Thank you Sofia!
    - Rita W.
  • C
    The Cleaning Authority
    They broke a candle and knocked a picture off the wall. The bathroom floor was still dirty and did not dust a shelf. There was obvious dirt on a wall and they did not clean it. Emma from the office was helpful and offered yo gave the cleaners come back out to fly the bathroom floor and dust the shelf. When I explained I wanted to cancel future cleanings they wanted to send a supervisor out to talk with me. I understand stuff happens but the fact that stuff got broken and stuff was not cleaned on the first visit does not instill a lot of faith in future services.
    - Tanya F.
  • D
    Started off good. She was pleasant to deal with at the beginning. Would pay her for a certain amount of hours worked. After a while still paying full amount the time spent cleaning would be shorter and shorter.
    - Mary N.
  • A
    Ann's Cleaning Service
    She does great work. She is excellent and is very efficient. She doesn't stand around and talk to you. She is on time. She is a pretty in depth cleaner. She is doing what I am paying her for. There is probably a few spot areas for improvement but for the most part, I would give her an A. She calls before she comes and checks to make sure. She calls around holidays to ask if there is any chance of change in the day because of the holidays. She is very easy to work with as far as which day you would like her to come. She is very polite, kind, considerate and punctual.
    - Bob K.
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Home Cleaning Services in Elk River

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