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Tile Installation reviews in Elk River

  • A
    Cutting Edge Remodeling LLC
    This past summer, Cutting Edge remodeled our first floor bathroom. The bathroom required considerable work due to water damage from above, with the tiling needing to be redone, the walls repainted, and parts of fixtures being replaced. My wife and I feel that Cutting Edge did a first class job and we would be happy to hire them again if related work needs to be done. One advantage of Cutting Edge is that they have a variety of skills, so that it is not necessary to coordinate, for example, the tiling and painting. They will also point out other items that need to be corrected. Cutting Edge is a small outfit, so one should keep this in mind when scheduling; we were flexible, so this worked out fine for us.
    - Maury B.
  • A
    Cutting Edge Remodeling LLC
    We had a small basement bathroom floor to tile. I removed the old floor and Dmitry and Alex put in the new one. I did put in my review a B for price because it was higher than my lowest bid. That said in this sector of small jobs you can barely get people to notice you. I put out 15 inquires. Even the guy who gave me the low bid would not answer me back. Dmitry reply back immediately. Once I said yes and asked for a date he hit the date and first thing that day. On the third day they were going to set the toilet but they had something came up. Instead of push off this last piece for a day or even weeks he ask me if i had some later time in the day and they would rush over to finish. THAT IS CUSTOMER SERVICE! My small job got the same respect as a much larger one. I did get value for what i paid. We love the floor and would have them back for anything else we would need. I have given a business card out already.
    - Greg S.
  • A
    Spots Gone Carpet Cleaning & Restoration
    Danny rocks! Very dirty carpet with residue, nicotine and pet stains came it great! Furniture that wasn't cleaned for 15 years (in a 2 smoker household) all clean and fresh again! Don't hesitate to use their service! Price was competitive with other responses, however you now know they perform!
    - Mary P.
  • A
    Better Edge Tile
    Could not have gone better. I am a detailed person and expect quality workmanship from anyone I hire. Pablo and his crew had the utmost attention to every detail. We have had numerous comments on the quality of the workmanship and overall project. If you expect attention to detail and straight forward honesty hire Better Edge Tile. If you are more concerned with bare bones price and unknown workmanship hire your brother-in-laws, friend who used to do tile work part time.
    - Justin F.
  • A
    JM Tile
    JM Tile did a fantastic job and everything was better than expected.  I had really high expectations going into the project and JM Tile exceeded all those expectations with their professionalism and attention to perfection.  In today's world it is sometimes very difficult to find quality help.  I would highly recommend JM Tile to anyone doing tile work in their house.  True craftsmanship and really good to work with.  A true artist to his craft of tile work.
    - Jim B.
  • A
    Above All Tile & Stone Inc.
    Great experience. They arrived on time walked me through the process. Very knowledgable about the work the were performing. quoted me a good price and billed me the same price they quoted. Would recommend to friends and neighbors. Nice work was done.
    - Maushaunn P.
  • D
    Integrity Home Solutions Inc

    Jonathan (owner) came to the house to view the work that was needed to be performed. He provided a quote within a week, it was higher than the other three quotes but he was able to both start & finish sooner than the others and being that we had a several children moving in due to an adoption placement, we needed to move swiftly to get everything in place.
    We signed a contract and were ready to move forward.
    Communications were sketchy from the start. Oftentimes I had to call the owner to find out when he was coming because the day/time promised, no one showed up, no phone call, nothing. He did answer each time I'd call but there was always an excuse - waiting on a bathtub for another job, held up at another job later than I thought, changed our plans because materials they were waiting on for another job arrived, they were grouting, tiling, etc. This occurred on at least five occasions.


    The work took a week longer than originally communicated. After phone calls back and forth, it was because the tile needed more time to set. Normally, I'd think this was fine but the expectations were set when they left that it would take "x time" to dry and they'd be back Saturday at 2. Saturday at 5, I call to ask "when are you coming, thought you were coming at 2" and it was "oh, well it needs more time to dry, will be there Monday morning at 8" -- without looking at it... Monday came and went, no show.
    The ceiling mounted shower leaked which I didn't notice until the several days later (kids used it the first few times) and rather than replace the ruined drywall on the ceiling, he sent the plumber to fix / adjust the rain shower head.
    After the job was finished, they provided me a bill for additional charges for additional work performed (running a heating duct) which was unauthorized. Being new to hiring an outside worker, I received a contract for the work to be performed at a price we agreed to pay. The owner agreed the additional work performed via e-mail but the owners wife sent several harassing messages threatening a lawsuit and collections for the additional funds. I opened a complaint with the BBB but have since closed it when they agreed to no longer pursue additional funds.
    Overall, the main concerns were the lack of communication, the timeliness of scheduling, not repairing the drywall from the leak that spread across a significant portion of the shower ceiling, the bill for additional unauthorized work and the harassment from the owner's wife.
    - Jennifer G.
  • A
    Otto & Sons Construction LLC
    We first found Otto and Sons on Angie's List while looking
    for a company with experience in complete bathroom remodeling. We had already done our homework and had a
    budget in mind but couldn't seem to find the right fit after several other
    We phoned Chris Otto and made an appointment, which he was
    on time and actually a little early!
    Always a good sign. We reviewed
    what we were thinking about and spent a lot of time describing the job and our
    expectations. He was attentive and made
    great suggestions on which way to go on some items and helped educate us on
    different products and options to consider along the way.
    He returned the estimate in a few days and was in the
    ballpark for what we knew our project was going to cost if we wanted it done
    right and with quality materials and workmanship. We signed the contract almost immediately
    since he had made such a good impression on both his visits. Chris gave us a selection sheet with several
    different suppliers for the various pieces and parts we were going to
    need. I think he is used to the
    homeowner taking the most time in this area . . . selecting countertops,
    colors, faucets and hardware but we already knew what we wanted and jumped all
    over the assignment. We had the majority
    of the items picked out and back to him within a few days. And trust me, he uses some of the best suppliers. You're not going to go down to the big-box
    store and pick out a $100 faucet. You're
    going to go to a tradesman supply house and pick out quality stuff that should
    last a lifetime. The same can be said
    about his sub-contractors. He uses a
    group that he has worked with for a long time and people he can trust. One thing that struck me was that he showed
    up every day, whether he needed to do some work or just to make sure the work
    area was vacuumed each night before everyone left. You could tell he was trained well and by someone
    who knew a little about customer service.
    We ended up with a complete bathroom re-model. The
    master bath was gutted to the studs, extensive carpentry work needed to build
    new shower, walls and sitting bench. A new floor was installed along with
    a complete water-proof shield. He installed in-floor heating in the bathroom
    and shower as well as a new toilet, sinks, granite counter tops, porcelain tile
    floor, shower walls and wainscoting. They installed a custom built
    vanity, mirrors and a beautiful oak medicine cabinet. We had new lighting
    and exhaust fans put in and all topped off with a fresh coat of paint on ceiling
    and walls.
    There were a few custom things that needed to be addresses,
    such as a larger drain due to size of new shower system. We also were
    very adamant about a custom shower that needed to have a frame less entry. In other words, we did not want a threshold
    so that a wheelchair or walker could be pushed right into the shower. In the end, he made our bathroom ADA
    compliant. Also, since we were going
    from a shower that pushed out several gallons of water a minute to over six
    gallons a minute, we needed a bigger hot water tank . . . no problem. On top of all this we also needed to upgrade
    our existing electrical service box to accommodate the new electrical
    requirements. Our panel is located in
    our rec room and can be seen . . . so he surprised us with a new hinged oak
    door for the box. It looks great!
    On top of all this, he also installed two new entry doors
    and we hit him with a first. We needed a
    doggie door installed since our dog has been trained to use one for years. He was a doggie door virgin, but handled it
    without a problem.
    Now, with any project this size, you're bound to have a few
    change orders and he was very good about getting these nailed down and signed
    with new estimates and totals.
    We have been extremely pleased with the quality of the work
    and our new bathroom. I'd recommend Otto
    and Sons to anyone considering a remodel or new build project. You not only gain a great contractor, you
    feel like you gained a new friend along the way.

    - Tony S.
  • A
    Soda Construction
    He removed wallpaper, rebuilt walls, skim-coated and painted, and has done ceramic tilework in our guest bath. He also did work in our masterbath where he installed a new shower door and tiled the floor. He does very good quality work. What I like about him is that he's honest about whether he is available at the time for your work because he does happen to be quite busy.
    - Jim S.
  • A
    If you ever need a tile guy I would highly recommend them. Even when another company came to measure for my shower doors they complimented the work. I am very, very pleased.
    - Delores "Dee" M.
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Tile Installers in Elk River

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