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Why You Should Hire a Pro to Finish a Basement

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Basement Remodeling reviews in Edina

Real People ~ Real Reviews ~ Real Results

  • We partnered with Executive Remodeling to finish the basement in our 1925 house that had never been finished. The basement was a difficult job due to the intricacies that come with an old house remodel. The work was completed about one month ago and we were amazed at the finished result. We had Executive add a family room, full bathroom, laundry room, and partially finished storage area and they exceeded every expectation we had and completely transformed the space. The ownership at Executive Remodeling changed hands right at the beginning of our project, so we were concerned when this happened, but stuck with them. The new and current ownership went above and beyond in discussing any detail or needed change to our project, gave at least one status update per week about the work completed that week and the plan for the following week, and stopped by our house countless times while the project was in progress to ensure that all sub-contractors did a satisfactory job. There were multiple occasions where Executive found a piece of work done by a sub-contractor that didn't fully meet their expectations and they called the sub-contractor back to ensure the work was completed in a satisfactory manner without us having to get involved or even noticing. As with any remodel, there were a few times when an unexpected cost occurred, but Executive explained the cost to us, the pros and cons of having the work done, and in some cases, even offered to share in the costs when it was a detail that was maybe over-looked or could've been discussed more thoroughly. I would recommend these guys for any home improvement job you are considering. We didn't know them going into our project and were apprehensive about that, but the team at Executive did a great job of building and earning our trust. We currently are working with them on an another potential front porch addition project. We strongly recommend them and their work ethic is second to none.
    - sam m.
  • I can't say enough about Weld and Sons. This was a significant job - all new PEX water piping and removal of galvanized, updated drains to 2" for code, rough-in washer, laundry sink, bathroom sink, relocation of a toilet, relocation of floor drain and vent, new stand pipe and vent for utility room, water heater and softener. Don was incredibly attentive to details, his crew was on-time every day at 730am and was very respectful. At one point things were running behind and they had 7 plumbers working on getting everything finalized.
    - David W.
  • We would NOT recommend working with Fair & Square. They came by in October of 2016 and estimated ~28,000 and two weeks to do the work described above, and advised us to reach out to an abatement company to remove our old gravity furnace, as that was the first step and Fair & Square wouldn't be able to do any work until that was removed. We had that taken care of within a few business days, and the project manager from Fair & Square still didn't have work started for several more days after that. He said we had moved too quickly to have the furnace removed, even though he indicated that without the removal, he couldn't start anything. This was in late October/early November, and we had a furnace company lined up to come in and put in a furnace after Fair & Square completed their two weeks of work. However, the project manager delayed and delayed and delayed again, telling us that the concrete subcontractor he needed was not available, that they were busy, and finally that they were actually a family member of his so he really wanted to make sure they got to do the job. So for weeks, we had - a dirt floor in our basement - a hole in our foundation large enough for an egress window, covered only by a sheet of plywood, because they wanted to make it easier for the concrete contractor to pour through the hole rather than through an installed window - no ability to do laundry in our own home because the project manager's crew had to move the washer/dryer, of course - so they hung it from the floor joists above, a move that when mentioned to other contractors, elicits responses like "you're joking" or speechless disbelief, because it is NOT good or common practice - a car-sized pile of concrete chunks and dust in the street in front of our house, which meant when the snow plow came around, we (and our neighbors) ended up with concrete sludge melting into our grass - no heat in our Minnesota home in November and December other than that we generated with space heaters, causing exorbitant electric bills and concern for burst pipes since it was difficult to keep the basement warm with only space heaters (especially given the plywood window covering) Finally, after weeks of trying to get our project manager to move things along, reaching out to the owner, Mike, and working with Fair & Square's customer service manager, we were able to get some traction by telling the customer service manager we didn't feel like we had any more option but to involve a third party. Within a day, we heard back from Mike, who came by and told us he'd actually recently fired the project manager assigned to us because he was "a bad hire". Mike had the contractors finish everything up, but we later found out that the concrete was poured badly (no rebar or reinforcement), AND to top it off, they actually REDUCED the amount of ceiling height we had in the basement, rather than adding to it. By the day after Christmas Day (an 8-week timeline for what was sold to us as a 2-week job),the concrete was finally dry, so we were able to have our furnace company (who were VERY patient with everything) come out and do the install of our new HVAC system, on top of the substandard concrete floor, so at least we would have real heat for the Minnesota winter. Mike came and met with us after the holidays, and told us what he would like most in order to make things right, would be to do the job right, to bring one of his experienced project managers in to get the job done quickly and done well. He mentioned we might need a curb, which we said would be fine. His project manager said that it would be better to wait for the weather to warm up a bit, so we agreed to start in March. Along the way, the project manager tried to convince us that we should just have our ducting raised up (which of course also means widened, since you can't just push it further up into the ceiling; it's about total airflow), but that was unsatisfactory since we still would have had to apply for an exception from the city in order to have the ceiling height be acceptable for legal finishing, and have extremely low and wide ceilings in half of our basement to accommodate the needed width for the ducting. They also sent a crew out to remove a 8-ft by 8-ft pile of sand that they had lumped onto our concrete patio from digging out the basement the first time, and they ran a heater under a tarp for a few days, trying to get the sand to thaw out. They ended up jackhammering the sand off the patio, which of course damaged the patio, leaving nicks 1/8-1/4-inch deep across the patio surface. Ultimately, they started the second time when they said they would, but then were surprised to find that they would need an engineer to come out and make plans for a curb. Even though we had talked about the fact that there was only an inch or two of foundation underneath what was visible...meaning that digging down three inches would put us below the foundation. So what were we to do? Call off the project and sue them for our money back while trying to find a new contractor to complete the work? Or agree to the additional cost for engineering and the curb itself, so we could keep moving and just have our basement and house and lives back? We opted to continue, unhappily. They claim the curb is the reason that a 2-week project took 6 weeks (at least it wasn't 8 weeks like the first time) but they were calling us and asking for payment of the "rest of our original balance plus the additional work order" when we still had concrete spills dried on a doorframe, a large chunk taken out of a wooden stairstep leading into our basement, some kind of refinisher drying on our damaged patio (instead of a replacement of the poured patio), debris in the contractors' bagsters on our property, uncaulked trim around the new egress windows, and damage on one of the egress windows from their comings and goings throughout the project. They wanted us to pay them, before they had truly completed everything - last I checked, leaving my property in at least as good of condition as it was before the project started is a big part of accountability and quality. We appreciate that they wanted to "do it right" the second time, but they didn't - a repeat of their first attempt at the project in spite of the experienced project manager and understanding that the amount of time spent thus far was way past ridiculous. We are finally done, as of the beginning of May, for a 2-week job that we signed the contract for in late October. We absolutely CANNOT recommend them for anything other than basic quality of work - but even that we hesitate to do, because it certainly felt like they were going to ask us to pay the final balance and cash our check without finishing the little details like fixing a window they broke and ensuring all their construction debris was removed.
    - Brandyn C.
  • The builders were responsive, friendly, and respectful. Though they were working on multiple timelines, they were very respectful of ours (including when family would be visiting, etc). The bedroom they put into our basement looks like it was built their originally--it is seamless and looks fantastic. This includes a custom window seat and storage which they stained to match the rest of the wood in our house. They were also willing to take care of multiple unrelated small projects that we could not find a reliable handyman to fix (like re-caulking our countertop, fixing nail pops, etc)--which they could have easily deferred since they typically only do large projects. Everyone of their workers was very respectful and friendly to my family. My young son talked about them all the time--he could not wait to see them in the morning. I will not hesitate to use them again in the future.
    - Chris S.
  • From the first meeting we liked Mark White and his straight-forward advice. He was honest and recommended that we engage an architect and come up with a plan before going further. He recommended an architect but also said we could use another one as long as we got CAD drawings. During our second meeting Mark invited representatives from the "trades" as part of the estimate process. I liked this approach because the "trades" point out things that could be missed when the estimate is developed. Mark put together a fair estimate and even revised it after another onsite meeting when we had questions. In the end we went with another contractor but it was a close call and we appreciate the time and effort Northrup put into their bids. I'd recommend then to my friends, I'm sure they would do a fine job and we'll keep them in mind for our next project.
    - CAROL C.
  • We are so glad we worked with Sharpe construction for our basement project! Sam worked with us up front on the plan and price to finish our basement. He and his team communicated with us throughout the process on changes and progress. We always felt comfortable having Sam and his team in our home, very considerate and professional. And the workmanship is outstanding. Quality work, great communication and reasonably priced. You won't be disappointed.
    - John S.
  • It all went great. The quality of the work was excellent. All of the workers were professional, punctual and friendly. Many even went out of their way to improve upon some projects and customize things to enhance our space. They have transformed our home into a beautiful gem that we are so thrilled with. Joe, the owner, was very responsive and never hard to reach. He returned all calls promptly, kept his word on everything and always followed through. Roxy, the interior designer, was very helpful with the decision making and has an excellent eye for color and style. Best of all she is as sweet as can be. I also appreciated the fact that I was given lots of choices about selections, and the necessary information I needed so as not to "over spend' on unneeded or overprices things. Problems popped up during the process, as one would expect, due to pre-existing issues with the home which was built in the late 70s. Also, our basement flooded because of an old pipe. But TCHR was very responsive and always worked with us to resolve these issues.
    - THOMAS J M.
  • Really enjoyed working with Joe and team - and couldn't be more thrilled with the outcome - we love it! From the beginning, Joe was thoughtful, thorough, very accurate in his estimates and very responsive. As this was our first major renovation, we were new to the process, and Joe was incredibly patient with us, helping us understand tradeoffs, and striking the right balance of giving us the freedom to pursue our vision while also lending his expertise and experience. Joe has very high standards for his work, everything was done to the highest quality -- and all of the details, big and small, were so thoughtfully attended to. We still notice them, nearly a year later - like how the design of what light switches control what lights lends itself to a natural flow throughout the house - sounds so simple, but so many details like that make such a difference. We get a ton of compliments on our home. We highly recommend Ideal Structures!
    - June Y.
  • My house is older and they ran into some complications but got them figured out to our satisfaction.  The delays due to this were a little frustrating at the time but we are very happy with the end product.  They made the suggestion to do the wet bar and we absolutely love it!  We would use them again.
    - Cheri G.
  • Basement and bathrooms are beautiful.  Josh is extremely responsive and corrects any issues immediately.  This is a great company and I highly recommend to all of my friends thinking about remodeling.
    - Cheryl M.
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