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Optometry reviews in Edina

  • F
    This practice is out of date and unprofessional. They demanded that they perform an eye pressure test (for glaucoma) less than one week after they had already performed this test. They said if I didn���t take it, they would ���cancel��� me. I walked out without my contacts and I will never walk back in. Avoid Calhoun Vision at all costs.
    - Norm W.
  • A
    The technician spent as much time with me as was necessary. Didn't do a perfect job (the glasses were still a little skewed), but it was satisfactory. It was very expensive compared to such places as Sears and America's Best, but the quality of the frames and lenses is outstanding and, in my opinion, worth it.
    - CURT H.
  • D
    The procedure went fine. EXCEPT that I could not see any better after the surgery and he wanted to charge me an additional $5000 to fix it. I had already spent that much out of pocket. I immediately went to another Opthamoligist who told me Dr. Zwickau had done an excellent job on my surgery, EXCEPT it was not the surgery I should have had.
    - Diane M.
  • C

    Dr. Lawrence said that the cataract in my right eye was not ready for surgery.  He attempted to correct my vision using a different prescription.  After trying the new prescription for some weeks, I returned, and he wrote a new prescription.  This also was not helpful to correct my vision.  I could not read highway signs or view common everyday objects and written material with clarity.  I asked for a copy of my records to seek a second opinion.

    The ophthalmologist I saw said that cataract surgery was the only way to obtain satisfactory vision with my right eye.  Following the surgery I was able to see remarkably well and feel that Dr. Lawrence misdiagnosed my condition and failed to recommend appropriate treatment.

    - Sharon K.
  • F
    11/4/14: Pre-Eval at the Edina, MN. LasikPlus.  Went in to discuss enhancement options as my distance vision in my right eye was becoming blurry.  They recommended PRK, said my vision in the right eye would be as good or better than that of my left eye.  The Optometrist, Cleary, said my near-vision may be effected and I may possibly need reading glasses after PRK enhancement but that I would end up needing reading glasses anyway due to my age (I was 44yrs at the time).  No other risks or complications were discussed.  I was given a Patient Information Booklet that includes Surgical Risks and Possible Side Effects.  Floaters, my biggest post-surgical complication, is not mentioned as a surgical risk or possible side effect for PRK or Lasik.
    11/21/14, I had PRK surgery at the Edina, MN. LasikPlus under Surgeon Awad. 

    Post surgery to present (Right eye): Loss of near-vision (require reading glasses). Halos/shimmer around lights at night.  Ghosting.  Vision is hazy/cloudy (like looking through a dirty transparency).  Dry irritated eye: frequent use of ���blink tears��� lubricating drops (using drops multiple times within an hour).  Night vision difficulty (simply can���t see as well in low-light).  Floaters: pre-surgery I had one floater in my left eye and I can���t remember if I had any in my right eye.  After surgery the dry eye irritation slowly increased.  In April 2015, I began to notice floaters in my right eye.  I met with my surgeon and told him of my complications and asked if PRK could have caused floaters.  He smiled, almost laughing, and said no.  In July 2015 the dry eye irritation became very intense.  On one particular Saturday, I had difficulty keeping my right eye open as it was so irritated.  I went to bed that night with intense irritation.  The next morning the irritation was gone but there was a huge increase in the floaters.  I tried to reassure myself that everything was ok.  Not only that, but Sunday night I noticed flashes of light when I looked side-to-side.  Researching online, I read that could be an indication of a Retinal Detachment.  I was in a panic and called LasikPlus immediately on Monday.  The Optometrist downplayed my concern and responded that floaters are normal, he has them in both eyes, and that the flashing light would have to be like a lightning bolt.  I responded the floaters were blurring my vision and that I noticed the flashes only at night.  He said I could get my eyes dilated if super concerned or if the floaters become like a shade, that LasikPlus wouldn���t be my primary care provider so I should go to my regular eye doctor.  He recommended just monitoring it and didn���t inquire further about my vision.  I felt a lack of interest and got the impression that he thought I was wasting his time.

    I am so frustrated with the amount of floaters in the right eye ��� they constantly blur my vision, are impossible to ignore, and have dramatically impacted my life.  E.g. My love of the outdoors and recreational activities has dramatically decreased and my ability to perform at work is severely jeopardized.  My left eye had no surgery (control group) and still has perfect near (and distance) vision, no dryness/irritation, and no increase in floaters.  My right eye had PRK (experimental group) and my near-vision is blurry and requires reading glasses, has constant dryness and irritation, and has a life-changing amount of floaters.  It���s been about 10 months since the optometrist told me floaters are normal (a year and 4 mo since surgery) and the floaters haven���t gotten better.  I���m so frustrated with the floaters at this point that I���m now looking at the option of a Vitrectomy.  I would do anything to go back and choose glasses or a contact for my right eye over the PRK surgery.

    11/27/15, my last LasikPlus appointment, Awad sympathized with the dry eye irritation but didn���t think it was due to the surgery and said that ���some people just acquire dry eyes.���  I told him of my frustration with the haze and floaters and he asked if I had an eye doctor I could visit.

    I want to touch further on the service as when I read about other���s eye-surgery experiences, I notice a common theme of patients voicing a concern, looking for help, and many eye doctors are dismissing the concerns, are not showing compassion, and/or are not considering that the eye surgery was responsible or partly responsible for the complication/s.  The surgeon, Omar Awad, appeared interested and concerned, but I as I wrote above, he dismissed my concerns, didn���t even consider that surgery had any part in my complications, and politely suggested I see a family eye doctor. 

    My main contact was the Optometrist Ryan Cleary.  His bedside manner and attitude was one of disinterest.  When I was hoping for reassurance, I received no expression of concern.  I left every visit with him anxious and frustrated.  E.g. After surgery, I was told and given a note that says Vision will fluctuate for 4 ��� 8 weeks.  I was also given the ���PRK What To Expect��� sheet, which read that ���Your vision may be blurry for the first 48 ��� 72 hrs and will gradually clear.  You may notice a significant improvement by the end of the first week.  During the first few weeks, you may experience some ghosting or glare.  This is normal and will improve.���  After 3 months of terrible blurry vision, I finally decided to share that I was concerned that my near vision was much worse.  He replied: ���Yeah.  We took that away.��� in an unconcerned tone one might use to inform someone their shoelace is untied.  My heart sank into my stomach, not only because my near-vision was ���taken away���, but because I realized that the person I was relying on to help me, didn���t care.  I felt horrible, but added that my left eye had perfect near-vision.  He replied that within 6 months, my left eye would be as bad as my right and I would need reading glasses.  Again, the manner in which he gave his prediction was so disheartening.. and for no reason: It���s been a year since that conversation and my left eye near-vision is still perfect.  After a couple similar visits, I chose to visit another LasikPlus Optometrist (Minnich) in Maple Grove.  That was a stressful visit as well.  She seemed very rushed and impatient.  Possibly because it took me some time to make out which letters were clearer on the eye chart as I frequently had to wait for the floaters to pass.  She was Very short/rude.  She brought up the idea of an enhancement, but said it was up to me and added that it basically would be for a small improvement.  When I began to say that my eyes seemed better prior to surgery, she slapped open the one page on her clipboard and said ���I���ve got nothing!���.. no previous records, despite Edina saying they would send my file.  I asked if I could meet with the surgeon and she said that I could make a Surgical Consult appointment.  At the front desk, they looked up my surgeon and said it was Buntrock.  I said that I thought it was Awad (the two look completely different).  The reassured me that it was Buntrock.  Finally, Jessica said that the surgeon signs all the surgical documents and she���d check and call me.  I called the next day and was correct.  Fast forward to 9 months post surgery, I go back to Cleary.  Symptoms at that time: still blurry at all distances with a cloudy film, irritation like there is something in my eye, and floaters.  Cleary���s feedback: irritation/dry eyes are normal for 2 yrs after PRK, if I was lucky the floaters will settle, and that my eyes are now 20/20 ��� that I only got one wrong on the eye-chart.  I wonder how long I had to blink and roll my eyes around to get the haze and floaters out of the way to guess better at the letters?  I said my right eye is blurry when looking at street signs, etc.  He said to give it another year as my left eye is over-focusing which causes the right eye to be worse and that in a year the left eye will be worse and the right eye will be better.  While he was leaving, he commented that my eyes are 20/20 and I didn���t need to come back.  Another satisfied customer I guess.  During that same visit, another Optometrist began the session.  I took the opportunity to ask her if PRK could have caused my floaters.  She replied that it could.

    - David S.
  • F
    I responded to Dr Johnson's insensitivity and told her she was insensitive and offensive. I had not reported the negative experience I had with Dr. Johnson to the clinic owner and only learned now, a year later, when trying to reschedule an appointment  that she reported me as being abusive. I find this to be more of the same insensitive behavior. How can a physician whose patient pointed out that their bedside manner is insensitive and offensive toward the patient's traumatic health history turn around and claim that the patient is abusive. Furthermore, the clinic did not follow-up with me to determine what took place and I only learn of Dr Johnson's accusation's when attempting to make another appointment with a different doctor in the same clinic. There are many eye clinics in Minneapolis - choose another one! Also, if you have a bad experience with a physician - report it, to the clinical director and to their licensing board if you have to. We shouldn't have to tolerate such substandard care.
    - Tara G.
  • A
    The appointment was a pleasure.  I had no feeling of being rushed with all my questions being answered.  In the front of the office the staff helped me find just the right pair of sunglasses with my prescription.  It is nice to have a place to go where I know my questions and concerns will be addressed with patience and clarity.
    - Brian H.
  • A
    Fantastic customer service and a very welcoming environment make this vision clinic a leader in the southwest metro. Exam was covered by insurance, but the products they sell are all competitively priced.
    - Lloyd B.
  • A
    My first interaction was with an assistant who performed the glaucoma test and checked my existing prescription. She was very pleasant and professional. I then saw Dr. Roger Parlanti, who performed the standard eye exam. Dr. Parlanti was both professional and approachable. After telling him I was having difficulties reading music with small notation and having discomfort reading my computer screen, he suggested a newer type of lens that is ground specifically for near-to-mid distances. He said that he wore them himself and had a number of patient/musicians who were wearing them successfully. My new glasses should be here today or tomorrow - hopefully in time for my next rehearsal.
    - DEB S.
  • A
    I met with Dr. Afira Hasan for the first time. The office was lovely and very convenient to my home. I had a preliminary eye check from a tech who was very nice and then met with Dr Hasan for a complete exam. She was thorough,professional, and friendly and I felt I was in good hands.
    I will return next year.
    - connie s.
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