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Hvac Repair reviews in Edina

  • D
    The worst excuse for an honest tradesman that I have ever encountered. Two guys show up to do a 1-man job; a journeyman electrician and an apprentice. When I called to complain about the charges, Randy's manager told me that I wasn't charged for the apprentice, yet the journeyman told me that I was. If I wasn't charged for the new-be apprentice, then I wound up paying $400 / hour for the journeyman. The fee was RIDICULOUS, but on a cold day I needed my furnace. On top of the obscene charges, when they left they admitted that they weren't sure the A/C would work come summer, because they weren't sure about the wiring when they poked around in the furnace. I would NEVER call Randy's again !!
    - Helen M.
  • A
    Paul called immediately, got all the parts we needed and fixed the furnace within about an hour. Plus he honored exactly the rate he proposed. He was friendly, knowledgeable, precise and just what we needed. I highly recommend Air Knights!
    - ROBERT F.
  • B
    Installation was fine. Customer service not so much. After waiting 3 months; sending 3 e-mails; and making 1 phone call, I finally received the paid invoice I requested for tax purposes. In addition I was told I would receive a warranty package in the mail. When I called the office to find out where it was I was told they don't send out a warranty package. Then a few days later I received the warranty package in the mail. For what PRONTO charges for products, they can do better than that. Apparently once the "sale" is made, customer service is not a priority.
    - Carole B.
  • A
    As a result of a furnace inspection, Greg showed me how our chimney liner, the original in our 1932 house had almost completely rusted out. Worse, the accumulated debris was significantly blocking the T where the furnace exhaust entered. I was grateful that he discovered before significant CO got into our house; and this deterioration explained the significant condensation we got last winter. I accepted Standard's bid of $2,990 for replacement. Prices always seem higher than I expect, but I have used Standard several times in the past and am always satisfied with their work. Work was done two weeks later, and no problems since then during this very cold winter.
    - RAYMOND M.
  • A
    Air Knights individual responded quickly, used Facetime on phone to capture picture of the part we needed, got store to open after hours to obtain the part, came to house and quickly installed getting us warm again as temperature was plunging for a cold night in January. Kept us informed by multiple phone calls telling us of his success in finding a store with the part, his drive time to the store, his acquisition of the part, and his expected arrival time at our house. Very reassuring, as well as professional.
    - Bill K.
  • A
    Our furnace wasn't working properly and Standard Heating & Air was at our house within 2 hours of me calling. He fixed the issue, did a full tune up of my furnace, and provided me with valuable information as to how to keep my furnace running more efficiently. The technician was incredibly knowledgeable and efficient. I would definitely hire them again!
    - Atrion F.
  • A
    The person who came out to assess our situation and provide an estimate was extremely knowledgeable and helpful. He provided us with information on what made the most sense cost-wise without pushing us in a particular direction. The workers were terrific -- worked as quickly and quietly as possible and got the job done well. We didn't do a lot of price comparing because we heard such good things about Standard Heating, but if they are more pricey than other companies I have no doubt it's worth it for a job well done and the assurance that they are immediately available if problems should arise (none have).
    - Rachel S.
  • A
    I've had AAA Anderson out to my house for AC and furnace tuneups and minor repairs. The company has also handled duct cleaning work for me. Crews are friendly, punctual and dont make a mess while they work. Prices are always fair. Couldn't be happier with the company's service and people
    - ERIC J.
  • A
    We needed to stabilize a house that needs a complex boiler replacement, but couldn't schedule it before the freezing weather set in. On short notice, found Perfection A&C who came in the next day to set up temporary heating system to protect the home. They answered all questions and took care of everything in a timely manner.
    - Vivian Y.
  • A
    Overall, the project went very well, We are happy with the quality of the work and the result. The plans were creative, and we were happy with the design selections and guidance. There were a few unexpected changes to layout due to structural constraints, which resulted in a less efficient flow. The cost of change orders were not clearly explained prior to execution. The contractor was very hands on and at the job site extensively, and she was easy to get a hold of. The carpenter was not available to work on the project on Fridays, which did extend the project timeline. The contractor pointed out repairs/improvements that needed to be made to bring the home up to code. This added cost, but was necessary and appreciated.
    - Karen N.
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HVAC Contractors in Edina

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