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Home Health Care reviews in Edina

  • F
    I had a sleep study here many years ago, and this review is not related to that experience. This review is regarding the CPAP supplies division of this practice. The staffing and organizational process is terrible. It nearly impossible to reach a live person--you are required to leave a message for call back at their whim. Normally, they will automatically refill supplies every six months. The last time I resupplied, the staff apparently coded my chart wrong indicating I didn't want anything anymore. I learned this after trying to reach someone for several weeks with no callbacks. Finally, someone responded and claimed they would process an new supply order for me. In what shoudln't be surprising, no supply order arrived. I again attempted to contact them. Finally, again after several weeks, I spoke with someone who was extremely unsympathetic to the issues I'm having. They condescendingly ask if I wanted supplies or not. (Great customer service.) I said yes and they said they will be shipped. It's now over a week later and still the order has not been filled, shipped, and delivered. I strongly encourage you to NOT utilize this facility for CPAP supplies. They are NOT interested in your health.
    - Joseph K.
  • A
    Paul's Grab Bars
    They called me back and went over the details and when they came out they were prompt and showed us possible models to use and let us see them in the bathroom. When they installed the product they cleaned up after themselves and the bars work great.
    - Matthew L.
  • A
    Paul's Grab Bars
    Paul and Barb were very professional. They have an excellent selection of styles and helped me not only with initial needs but plan for the future. I love that they helped me select a grab bar/towel bar for the wall next to walk-in shower. Absolute professionals.
    - Barbara B.
  • A
    Learned about LifeSprk from my 98-year old Mother's doctor.  They provide a variety of services and we have been exceptionally pleased with the Life Care Manager and Home Health Care Aid we are working with.
    - Judy R.
  • A
    Jones-Harrison Residence
    One of the better facilities in the Twin Cities area. They have been around since the early 1900's, I believe. Their quality of care is excellent. My mom resided at Jones Harrison and our family would highly recommend this facility to anyone. They have private as well as semi-private rooms. Jones Harrison offers a nurse on duty 24 hours a day....not just daytime or partial evening hours, but around the clock. They do offer senior living as well as rehabilitation care in other areas of the building ( I haven't had experience with those areas, but have friends who have had parents there and they were quite pleased). From our experience, their staff is trained to perfection. I don't believe they use any aides/nurses from outside, and it seems they had a very low turnover rate (I've met some employees that have been there for 10-15 years. In general, a very caring facility providing high quality care. It says a lot when they have so many individuals ready to volunteer for a variety of actiivites even after their loved one has passed on.. It says to me that even though a loved one may have passed on, they were quite happy with the care their parents or spouse, etc received when residing at Jones Harrison and want to give back. Highly recommend!
    - RUTH & ROBERT K.
  • B
    Fairview Home Care and Hospice
    Fairview Home Care and Hospice provide nurse home visits any time of the day or night. I have also a home aid that comes Monday through Friday for two hours to get me up. I've been with them for 12 years. The nursing staff are very good. There are occasional problems with staffing, billing and administration but I stay with them because the staff are so good.
    - CYNTHIA M.
  • A
    Careminders Home Care
    They gave her two hours of care in the morning, and two hours of care in the evening. We were extremely satisfied. The morning person bonded with her very, very well. The evening person was not always the same, but they all did a good job. They were always there on time. Very seldom were they late, unless they had to get a substitute. They always called to let us know if they would be late. They were extremely kind. The morning person got her up, cheered her up, and made her feel like the day was worth living. I think they gave mother a reason to live longer. It gave her something to look forward to. I would recommend them to anybody.
    - WILLIAM W.
  • D
    Fairview Southdale Hospital
    I was not that impressed. A registered nurse came three times a week. The physical therapist came twice a week. Sometimes they came at the same time so it was confusing. They did the best they could. They mad suggestions that were not practical and were expensive. They were always on time. They physical therapy was one of the best I have had.
    - Kenneth N.
  • A
    Jones-Harrison Residence
    They treat people very, very well. They have their own families in there, they treat people with respect and kindness. They are wonderful, wonderful. They constantly have a shortage, you have to sign up before you're sick. I give them high ratings and would go there in the future if needed.
  • A
    Paul's Grab Bars
    The owner's wife was a physical therapist so she was really good with the placement of the bars. They rented me a wheelchair for $30 to get in and out of the house. My dad had a stroke at the same time and she noticed that he was using a walker on the floor. She suggested the walker to have a tennis ball. She didn't charge anything for that suggestion for my dad. She gave us a separate pair of walker that she happened to have in her car. She gave us that as well without any charge. She was amazing. They were wonderful. They were professional and very knowledgeable. I would use them in the future. Even after everything was done, they called a couple weeks later to make sure everything was going well and that we didn't need anything else. I would absolutely use them in the future.
    - Mary E.
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Home Health Care Providers in Edina

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