Direct Home Appliance Service

A 188 Reviews

Founded 2000 • Angie's List since September 2003

Angie's List certified badge

Awards & Badges

Angie's List Super Service Award badge
Super Service
Award 2019

Licensing

Licensed
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

Hours

Sunday
8:00 AM - 1:00 PM
Monday
7:00 AM - 6:00 PM
Tuesday
7:00 AM - 6:00 PM
Wednesday
7:00 AM - 6:00 PM
Thursday
7:00 AM - 6:00 PM
Friday
7:00 AM - 6:00 PM
Saturday
8:00 AM - 1:00 PM

Company Contact

5508 Vernon Avenue

Edina, MN 55436

Description

Direct Home Appliance Service has been providing the Minneapolis, MN and surrounding communities with professional appliance repair services at affordable prices since 2000. We repair most makes and models including GE, KitchenAid, Frigidaire, Whirlpool, Jenn Air, Kenmore and more. We keep repairs within your budget and there are no hidden fees. We will repair all of your appliances including fridges, washers, dryers, garbage disposals, stoves, ovens and more. Additional address - 5508 Vernon Ave S, Edina, MN 55436. Additional phone - (952) 920-6195....

Verified Reviews

188 Total Reviews
Reviews by Rating
A Rated
174
B Rated
8
C Rated
3
D Rated
1
F Rated
2
Read reviews by category
appliance repair (180)plumber (10)small appliance repair (8)fireplace repair (1)hvac repair (1)
Showing 1-10 of 188 reviews
A

RATED

07/28/2020

Excellent. Arrived on time. Diagnosed the problem. Had the proper part and resolved the issue.

DESCRIPTION OF WORK
Dryer repair

CATEGORY appliance repair

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/14/2020

A

RATED

07/19/2020

Left a message describing jet- sound noise coming from my washer over 7/4 weekend and received an early morning call on Monday morning. He knew exactly the problem, asked the age of my washer and gave me an estimate. He also said that iit May be time to replace my 17 year-old washer. I thanked him and told him I would call him back after I received 2 other estimates from Angie’s List Recommendatio...

DESCRIPTION OF WORK
Washer Repair

CATEGORY appliance repair

HIRE AGAIN? Yes

WORK COMPLETED ON 07/06/2020

F

RATED

06/08/2020

Excellent. Was able to reach them right away, schedule a time for the tech to come over, and informed about the cost beforehand. Tech notified me via text when he was on his way, was on time, efficient, and determined what part he needed and confirmed availability. He then scheduled the appointment to install. Same thing: notified when he was on the way; showed up, super efficient, knowledgeable, ...

DESCRIPTION OF WORK
Dishwasher Repair

CATEGORY appliance repair

COST $177

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 05/18/2020

A

RATED

03/16/2020

they were great. Very quick, helpful. They figured out issue and we talked about what can be done and also suggestion for future. I have complete confidence in them, I appreciate all that they did

DESCRIPTION OF WORK
my freezer/fridge quit working

CATEGORY appliance repair

COST $170

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 02/04/2020

A

RATED

03/05/2020

Perfect repair, quality work on a difficult trouble-shoot. I would use them every time, and have ever since I found Jon and his family-owned company. You won't go wrong here.

DESCRIPTION OF WORK
dishwasher repair

CATEGORY appliance repair

COST $275

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 03/05/2020

A

RATED

02/08/2020

Determined the issue quickly, explained the problem, and recommended getting a new washing machine. Gave recommendations on which brands to buy.

DESCRIPTION OF WORK
Samsung Washing Machine Problem Diagnosis

CATEGORY appliance repair

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 02/08/2020

A

RATED

12/19/2019

It went great! Trevor was very helpful and knowledgeable! Fixed problems and my dryer is again working great!!

DESCRIPTION OF WORK
Fixed Whirlpool Clothes Dryer

CATEGORY appliance repair

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 12/10/2019

A

RATED

12/06/2019

Great. The service was very professional, timely, and performed quality repairs. When he completed our dishwasher, we asked him about an issue with our clothes washer. Again, he promptly fixed it. I made sure we got his business card so we can use him for other repairs that may arise.

DESCRIPTION OF WORK
Fix the dishwasher. Mice had gotten into it to cause the need for repair.

CATEGORY appliance repair

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 12/05/2019

A

RATED

11/05/2019

Repair man replaced element and told us we should get dryer vent cleaned out.

DESCRIPTION OF WORK
Dryer heating element needed to be replaced.

CATEGORY appliance repair

COST $230

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 11/04/2019

A

RATED

10/25/2019

First visit to diagnose and order a part. Second visit to repair it, and third visit to fix for free another part that broke within 24 hours.

DESCRIPTION OF WORK
Washing machine repair

CATEGORY appliance repair

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/18/2019

Services Offered

Appliance Repair - Large. Appliance Repair - Small. Heating & AC. Plumbing. Water Heaters.

Services Not Offered

Water softeners, microwaves & garage door openers.

General Information
Free Estimates
No
Payment Options
Check, Visa, MasterCard, Discover
Senior Discount
No
Emergency Service
No
Warranties
Yes