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Optometry reviews in Eden Prairie

  • D
    They got us in withing an hour, and we didn't have to wait too long in the office to be seen. The OD was great, spent a lot of time getting the stuff out of his eye and making sure they were OK. Only reason review isn't an F. The front desk staff were appalling. My son is a metal musician with long hair and a large tattoo. He doesn't do drugs no matter what he may look like. When he came in with red eyes from the object(s) in his eye, they treated him rudely. They stared at him the whole time and gossiped in ear shot. We could hear them rudely gossiping non-stop about how he is a drug user, probably high on pot, and were putting him down. We were 10 feet away in a very quiet office, did they think we couldn't hear them? Horrible experience. The doctor was great but I wouldn't step foot in the place again.
    - Thomas K.
  • F

    I purchased a new pair of glasses at Visionworks in Eden Prairie.  As the 12 month warranty elapsed I noticed that the lenses were becoming a little fuzzy to look through.  Now it?s been just over 18 months and the lenses are so fuzzy that they are unusable.  The first person I talked to at the store said it was because I rinsed them with water which breaks down the coating.  I complained to their corporate customer service about the coating being biodegradable and was eventually routed to the store manager. She briefly looked at the lenses and said that the coating was fine but that the lenses are all scratched up.  She said they couldn?t be fixed and offered a 25% discount on new lenses. With that discount the price was the same as other nearby stores every day un-discounted price.  I had the glasses inspected by two people at Pearle Vision and one person at the Family Eye Clinic.  All three of them said there are no scratches but that the coating is badly cracked and coming apart.  I took the glasses to my workshop and used my strongest magnifier.  There were no scratches.  I could clearly see that the coating has fractured into thousands of pieces.  I was sold a bad product, lied to and left with no resolution.  I will never use Visionworks again.

    - Richard H.
  • A
    Dr. Tim is the best. Most docs rush you out in a few minutes but he really takes the time to explain things and provide options with his recommendations. the staff that handles the eyeglasses are very helpful but you can spend a fortune on new glasses. Overall, Dr Tim makes this place top notch.
    - Dave R.
  • A
    Park Nicollet makes medical care fairly easy.  Most times, I can get in to see a doctor quickly.  Physicians and surgeons seem highly skilled and good at communicating. My family physician is local--lab work is local also--and specialists are also not far away.  I'm very happy with the care I get. 
    - SUSAN B.
  • A
    I've been going there for probably 20 years and I've been very happy with this clinic. I go to the same doctor all the time. I've been really pleased, they know me, they know my eye situation, when you have any kind of problems you can go in there and they'r every helpful. I'm very happy with them.
    - Robert P.
  • A
    Very personalized care. Dr. Logeais is patient and thorough in her eye exams and takes time to explain what she finds. She and the staff are extremely pleasant and accommodating, and their job isn't finished until you are completely satisfied with the contacts or glasses you buy. Good selection of glasses and have always been able to find frames that earn compliments. Also get a more specialized lens that isn't standard but allows me to see much better--thank you, Dr. Logeais!

    Had been to several eye clinics since living in this area, but wouldn't dream of going elsewhere after experiencing the level of service and professionalism offered by this office.
    - Kris B.
  • A
    I saw Dr. Elaine Quan OD OPC when I came in for my appointment. She was very thorough. Determining the new correction for my eyes took little time and I opted for a more extensive exam. Dr. Quan explained the tests and answered all my questions. Photos of my eyes were taken (internal view) and will serve as a benchmark for comparison in the future. I ordered new frames and lenses in the Costco Optometry department and will receive the new glasses in about a week. I am pleased with the service at Costco both at the Optometry counter for eyewear and in the Optometry office for eye exams. I would definitely go back.
    - Thomas & Katherine R.
  • A
    Simply put, they took care of me from the moment I arrived until I left. It was very easy to schedule the service and the DR was great, willing to answer any questions and offered lots of sound advice on taking care of my contacts and the right ones for me without pushing any extras that I did not need.
    - JAMES C.
  • A
    Check-in was fine...what you'd expect: quite a bit of paperwork for a new patient, showing insurance card(s). Provider herself called me back with no waiting and went right to exam room to start eye exam. Provider was efficient yet thorough, knowledgable, good communicator. No check-out, so I was quickly on my way. Highly rated experience.
    - Scott S.
  • A
    I was able to walk in and get an appointment right away. Provider was professional and friendly. I have really bad eyes and wasn't able to get a sample of the contacts I wanted to try in my prescription at the time of the appointment, but they were able to order the lenses, which arrived a few days later. The exam was reasonably priced and as a Costco member, the glasses and contacts at the optical shop are a really good price.
    - meg s.
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Optometrists in Eden Prairie

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