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Carpet Installation reviews in Coon Rapids

  • A
    Capital City Construction & Remediation
    Better than I could ever imagine!! Do yourself a favor and hire Capital City. The outcome was the best. Others tried to get my business but they are slipshod compared to Capital City. Call Chad now he will earn your business. Chad is a breath of fresh air and is the measuring stick I will be using from now on when it comes to contractors. Guess what...Chad wants your business and you should give it to him. CHAD YOU ROCK!!
    - Andrew R.
  • A
    Becker Carpet and Flooring
    Well. The carpet looks great. Communication with Tom was easy via phone and email. He was prompt and responsive to my correspondence. Had a minor problem with 3 closet doors that didn't function properly after installation. I called Tom and the installer came the next business day and quickly resolved the minor issues. The installer was very professional and kind. I would call Tom for future carpet needs.
    - Cynthia G.
  • A
    Alex Carpet One Floor & Home
    They were fine. We went into the store and we ordered some carpets. It was a very basic experience. We knew what we wanted so we pretty just went in and got it. I don't think we were in the store probably more than 15 or 20 minutes. I don't remember anything that was not good.
    - Myrna G.
  • C
    Empire Today��
    It was a really big hassle. I think I only got my carpet done the right way because I was really proactive in dealing with them. I had a bad experience with dealing with them. They're a little sleazy. It just depends on who you deal with. I think there's some sleazy people working for the company. I was fortunate because the guy who put the carpet in was honest and he saw that there was a problem. The installers were great, but I had to get in touch with the higher-ups to make them bring more carpet out, to fix it, so I wouldn't have a seam running through the wrong place, right through the middle of the walk area, which they were trying to tell me was normal. I had to deal with a really terrible, unprofessional person. It was pretty bad. I had to deal with the middle man, which was bad. When I went over his head, that person was much nicer. They're hard to rate, because the installers were great, but dealing with the middle-man salesman was very poor. He was bizarrely unprofessional.
    - Rebecca B.
  • C
    651 Carpets
    Overall, the experience was positive. I would say the sales rep over-promised and under-delivered on a few things, thus leading to the ?C? rating. We were told by the sales rep that the carpet could be installed with some of the larger pieces of furniture remaining in the spaces and that the installers would just move and work around the pieces for an extra $100. Once the installers arrived they said that ALL of the furniture would need to move out of the spaces prior to any work being completed. I would not have cared about this, but we specifically asked the sales rep about this and he assured us we would not need to move any of the larger pieces of furniture. The carpet installers were nice, but the communication about when they would be done with the job was lacking. Originally, the sales rep said the job would be completed in half a day, but the workers showed up Monday morning without carpet and said the job would take 2 days. All in all not a bad experience, but I would say you get what you pay for with this company.
    - Todd B.
  • A
    Becker Carpet and Flooring
    Tom came to our home and gave us an estimate for the job which was much cheeper than the estimate I had recieved from another flooring store.  We decided to have two levels of our home recarpeted.  First I needed to paint.  Tom accommodated me by waiting until some of the painting was completed before ordering the carpet.  When the carpet arrived his employee carpeted two bedrooms and the hall way one day.  The next day he completed one more bedroom and the living room.  Than he had to wait until two window were installed and the rest of the painting was finished.  Three weeks later he came back to carpet the entry and dining room.  Tom's employee did a wonderful job, he was friendly and professional.  The carpet looks great!  We will be using Tom when we recarpet our family room and I will request the same installer we had for the first job.
    Thanks Tom and staff!
    - David T.
  • A
    Metro Carpet Outlet

    We had worked with Catie and Jim several years ago when we needed carpeting for a home we were preparing to sell and they were great then.  When it came time to replace the carpeting in our living room in the home we intend to stay in we were thrilled to see them on Angie's list and so highly rated!  Naturally we went back to see them and were not disappointed!

    Seeing as this time we were looking for carpeting we intend to actually live with our needs were different than before.  Catie was fantastic in helping us to decide they type and grade of carpeting that would fit our needs and very patient as we tried sample after sample trying to pick the right color scheme, etc.  She even gave us her bigger in store samples to take home when they were available which greatly helped in the decision making process.  In addition, she also discussed with us our current vacuum and the fact that with the higher grade carpeting we had picked we should be prepared to purchase a new vacuum as well.  She was so correct!  We couldn't even push our old one across the floor!  Knowing this expense up front helped greatly!

    When the crew arrived to do the install they were prompt, courteous and very efficient.  They were very respectful of being in my home and I appreciated that!  They did a fantastic job and were finished much sooner than I anticipated. 

    I am happy to report that we are absolutely LOVING our new carpet and would recommend Catie and Jim to anyone without any hesitation.  We will be visiting them again as we continue our carpet change out one room at a time. 








    - RON S.
  • A
    Becker Carpet and Flooring
    In searching for a provider I used Angie's List and found Tom based on the number of positive reviews, now I know why.  He promptly returned my call and within a short time frame came to our home with product.  He was very knowledgeable about the products he offered and he was able to provide advice (which we needed) when we were waffling between two different options on laminate flooring.  We had been looking at different flooring for close to a year!  After we made the decision, it was approximately two weeks and he was able to schedule us for the installation.  The install was completed in the amount of time quoted and was done in a very professional manner and the results are  fantastic!  I have already provided his name to two other people.   I highly recommend!      
    - Lisa D.
  • A
    R MILLER CONSTRUCTION, INC
    I hired R. Miller Construction to finish my basement. They came referred by a  colleague, who had previously worked with them.  I was impressed with this company from the start.  Following our initial meeting and after estimate approval, work began immediately, finished on schedule, and within budget.  Brian (project manager) was a delight to work with.  He was professional, knowledgeable and incredibly responsive to all my questions/concerns.  The installers were punctual, highly skilled and always courteous while in my home.  Their craftsmanship and attention to detail far exceeded my expectations.  R. Miller Construction is a full service company.  I would definitely use them again and would highly recommend them to anyone without reservation.
    - Jenifer L.
  • A
    Becker Carpet and Flooring
    We contacted Tom Becker based on his exemplary reviews on Angie's List and can now be added to the list of extremely satisfied customers! We had been all set to go with another company  But I had misgivings and wanted to talk with, and get a quote from, one more company. So I contacted Tom. I'm confident that we are much happier with the end result, as well as service, quality and
    pricing.
    After quite a bit of research, we had decided to install vinyl planking in the living/dining/kitchen area. Ultimately, Tom convinced us that wood laminate would probably be a more prudent decision in our case, and one we'd probably be happier with. Time will ultimately tell, but so far we're very pleased with our decision and love the laminate!
    Tom brought samples and came to our home twice, making the process much easier than visiting stores. He had photos of other jobs they?d done, which was helpful, and was also willing to make recommendations for our needs and wants, and explain his reasoning. The work was started within a week , the installers arrived promptly each day and worked very hard to complete the job in the allotted time frame, which was four successive days. This made it easy for us to plan and adjust schedules.
    Tom's crew and colleagues were wonderful! It's clear why Tom has chosen them as his other "face" for the company. The installers were prompt, efficient, professional, knowledgeable, highly skilled and just enjoyable people to have in our home. If there was any re-work needed, and there were only two tiny things, it was treated seriously and taken care of swiftly. Tom?s business model seems to be about providing ethical, high quality, and personal service, along with good products and competitive pricing.
    We?ll definitely be contacting Tom again when we decide to replace the flooring on our lower level. I?ve already recommended the company to a colleague and another friend. Thanks so much to Tom and your crew - you're all terrific!
    - Terri H.
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Carpet Installers in Coon Rapids

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