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House Cleaning reviews in Columbia Heights

  • C
    Lyla Company Services
    We have had this service for a few months now. Elvia, the owner, came with her interpreter when she came to give me an estimate. She interpreted evrything, so I thought she didn't know English. I then referred her to my mom, who told me that Elvia spoke and understood perfect English at her consultation. I have a small 4 bedroom, one bathroom house, but told her told her that one of the rooms doesn't need to be done. So just 3 small bedrooms. The price is $135 The first few times the house was immaculate! She was very detailed and we were so happy. I thought it was worth every penny, as she obviously spend a lot of time at our house. Now there have been several times when the work was horrible. On one occasion the microwave and stove were still filthy, there were cobwebs in some places, the shower was not cleaned, and the corners of my living room were not cleaned - dust everywhere! She told me that she was sorry, and that on this particular ay she had someone else clean my house, because she was too busy. That was a real bummer, because I was clear upon meeting her that I was concerned about safety and she said it would be her every time. So her sending someone else meant that she broke her word, and gave my house password code to someone else to get in. I asked if she wanted to continue to clean at my house, and she agreed to come over so we could review expectations. The next time she cleaned it was ... okay. However, last week most of my home was not vacuumed. The bedrooms, stairs, and halls were untouched. I just text her with my concerns and I am hoping to hear back soon. She does respond quickly, and I do like that about this service. I am torn, because I think she is a nice person and she was good with my dog. I don't want to go through the process of interviewing different companies again. But I just can't keep spending that amount of money on such poor quality. I have had to remind/ask her to do better work multiple times now. I am hoping she can go as good of a job as she did in the beginning or else find someone else.
    - NANCY D.
  • A
    Maid Masters
    it went amazing! Jeanne was very pleasant to work with. she set up our cleaning over the phone and valentina came out the next day and scrubbed our entire house up and down! looked brand new for my thanksgiving guests! Will be using these guys around the holidays!
    - Erica T.
  • A
    Lyla Company Services
    Lyla came to clean our home for the first time today, and when we came in, we were practically crying - happy tears! Our minds are blown! She went above and beyond! Every nook and cranny was cleaned. She did a very thorough job! She even folds the towels and toilet paper in a cute way. She left us a thank you note. And the price is very fair. I am having her come back every two weeks. I like that this is a one person company - we know what to expect every time and don't have to give a key/code that multiple people have access to. She occasionally brings a family member. After I reached out to see if she was taking new clients, she replied that night. She is willing to come out to see the house to make an accurate estimate. We also appreciated that she spent time with my dog. She came out on the day and time we planned. I also like that she is willing to accept cash or check. I cannot express how pleased and excited we are to have her help!
    - NANCY D.
  • A
    RGF Cleaning
    Cleaning went great! Smooth and friendly communications with business owner. House is sparkling clean. I've never had my fridge cleaned by a housekeeping service before so that was a nice treat. Would definitely want to hire again.
    - Melissa F.
  • A
    MC's Organic Housekeeping Services LLC
    The house is the cleanest it has ever been since I moved in. Also things in the kitchen were organized as they had to be so she could clean the counters. Nothing was thrown away either, which is good since we don't want people to toss away papers we may need.
    - Louis L.
  • F
    Elizabeth's Cleaning Service
    My mother called the number listed and it was disconnected. She emailed the address listed and got no response. She contacted Angie's List to get updated contact information and was able to leave a voicemail at a new number, but got no response. My elderly mother wound up cleaning the house herself because no matter what she tried, she couldn't get a response from Elizabeth's Cleaning Service. Now I can't even get my money refunded, even though the service was never provided. $259 is a lot of money to pay for nothing but frustration.
    - Jodi E.
  • A
    PurClean
    Wanted to update my review of Pur Clean. My first review (12/6/2016) was written after their first cleaning of my house. As you can tell I was thrilled with the job they had done. It always seems that after the initial appt, things taper off to a lackluster performance. Little by little things get missed and the promises that sold you on the services dwindle away. Not this company. Every week they do more and more. It just gets better and better. They work every second they are here. I couldn't be more pleased with the choice I made to hire this group of young woman! So professional, friendly and such hard workers. Thanks for taking such great care of my house and belongings!
    - Dana C.
  • A
    PurClean
    I hate to say the things I am going to say because now everyone will start to call so I probably won't be able to get the same two technicians back. THEY WERE UNBELIEVABLE! UNBELIEVABLE! My house has never been so clean. I am about the most anal, neat freak you have run across in a long time. I like my things "just so". Well, they were better than "just so". The house was just perfect! This was the first time Pur Clean came to clean. They asked for a tour of the house and what I wanted to be done. We talked details for a bit and then they got right to work. One of the technicians easily spent 45 minutes cleaning the bathroom. It is absolutely beautiful! Every room in my house is exactly the same. Perfect! I was there for a portion of the time they were there. They worked steadily. They were very professional, friendly, hard working, and proud of the work they did, as they should be. I am over the moon! I found a company who's owner and employees work as hard as they did, took the care they took with my personal belongings and cleaned like crazy! I can't wait for next time! What a treat to come home to such a beautifully cleaned house!
    - Dana C.
  • A
    KATHERINE D'ANN/TOP NOTCH CLEANING
    Katherine is kind, efficient, professional and works very hard at her profession.I would be happy to recommend her services to anyone. I believe this is one of those services that quality is commensurate with quality. You will probably find someone to clean your home that may be less money, but I would find it difficult to believe you could find a service that does it better. Do NOT hesitate to discuss your needs with her - I have always found her to be willing and available to help, yet flexible enough to change when necessary with a reasonable notice.
    - Donald F.
  • A
    Takin' Care of Business
    Takin' Care of Business is the innovative handy gal every housewife, or independently strong woman or man is looking for. This company is always flexible with their schedule especially if I need them over the next day for a mudding job in the house, or a clean up in the yard or gutters. Kay is having her company film my wedding this fall, and I couldn't feel more confident and at ease with how it will end up going! I've never trusted a company like this before.
    - Patricia B.
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Home Cleaning Services in Columbia Heights

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