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Flooring reviews in Columbia Heights

  • A
    Becker Carpet and Flooring
    I contacted Tom initially to install some flooring we were considering from Lumber Liquidator. Tom stated he did not install there product and wished me luck. That got me to thinking about LL quality and I ended up doing some research on them. I then contacted Tom for a quote for installation of a product he could recommend. He came to our home with samples and my wife and I were pleased with his presentation and product line. We hired Tom on the spot and gave him half down (His bid was also $1000 less that what we had received from LL) I was here when the installation occurred and I was impressed with the professionalism of his installers. They did a great job, including around a rough surface fire place. I would recommend Tom and his team of professionals without hesitation.
    - Eric S.
  • F
    Came to measure for estimate. Chief and crew talked a lot, but that's it. Never called back, never emailed a bid or called with one. It's obvious on Craigslist that owner is more interested in getting in over his head by promising more getting as many floor installs than can be handled. In other words, wants to grow so fast that potential and current customers will be ignored or overlooked. This will inevitably be the cause to cut corners, lost sales, and bad reviews and if a property owner has little construction knowledge then he/she will never know it. Floor Master needs to master the art of how to make sure customers' needs are not compromised by staying on task and concentrating on customers. Return calls, get the bids out when promised, stay on schedule and deliver on promises or handshakes and above all, don't get caught up in trying to get every floor in the region as if you're the only Floor installer. You'll overextend yourself. You'll never be able to do it. Trust me.
    - MOONIR O.
  • A
    North Point Services Co
    Wow!! Everything from start to finish was wonderful. Aleksey started the job 4 days earlier than we planned, which was perfect because we had the floors done before we moved in. He is a pre-emptive problem solver; he realized (correctly) that tearing out the old carpet would be much easier for him to take care of than us, as we naively thought it would be easy to get rid of 300+ square feet of carpet and padding with our Ford Escape. He stayed in contact with us throughout, and when he realized that we didn't purchase quite enough tile he measured it out several times to let us know exactly how much to get. The work was BEAUTIFUL. The grout color he chose was perfect. Aleksey is a total and complete champion; he and Vlad did such good work that if not for the fact that he specializes in tiling, he'd be our go-to for all house projects. We will definitely hire him for our kitchen once we get to that project.
    - Maureen M.
  • A
    Pro-services Llc
    Excellent. I first used Pro Services in 2015 when I bought my house and needed the interiors painted. Mr. Castillo's crew did a great job on that project and gave me a fair price. In Spring 2017, I called Mr. Castillo back to take a look at a bathroom that needed remodeling. The quote he provided was very fair, many times lower than a quote I received from a different contractor. Mr. Castillo showed me pictures of other bathrooms he'd done, and we settled on an overall look that I was going for. Pro Services works well for people who know exactly what they want as well as people who don't have any idea. If you're a control freak, Mr. Castillo can do the job to your exact specifications. If you're looking for a contractor who can bring ideas to the table, Pro Services does lots of custom work for pricier homes in the Twin Cities, and can bring that experience to your project. They do all types of jobs, big and small. They never made me feel insignificant for my small bathroom remodel. The job itself was done really well. The demo of the old bathroom was done quickly, they used special drywall that deals best with moist environments like bathrooms. The Pro Services team brought several things up to code, such as electrical, that were not up to code in the old bathroom. I also had them install a proper venting fan which they were able to do without issue. They gave me total autonomy over choosing everything from toilet, sink, shower, and other fixtures, as well as tile and paint. When certain choices were out of stock, they worked with me to get something close to my vision. The team was the total package able to do drywall, flooring tile work, paint, toilet install, shower build out and plumbing work, as well as the previously mentioned electric and fan venting. All top notch. The same can be said for the interior house painting they did for me back in 2015. Pro Services showed me pictures of what was trending in home paint at the time, and I opted to go in that direction to give my home a more modern look. The home had not been painted since the 60s. Mr. Castillo's team got me a good deal on paint, and knew that I was anxious to get moved into my new home, so they worked through the night to get the job done so I could get moved in. There were no spills or slip-ups, and Mr. Castillo is very receptive to feedback, so if you see something needing special attention you are encouraged to bring it up. For the number of man hours spent on the project, the cost of materials, and the attention to detail, I thought the project was very well worth the money and feel that I got a very good deal.
    - Ryan S.
  • A
    Becker Carpet and Flooring
    Tom gave me on estimate on Sunday and the job was completed by Thursday! The father and son team that did the work were punctual, pleasant and professional - and they got the job done fast! Would definitely hire again.
    - Laura H.
  • A
    Performance Floorcovering Inc
    This was a big project for me to coordinate. I had a demo company come in and remove the old floors and install new plywood underlayment. I wasn't sure how long that would take, and I also had to have a plumber come in after the flooring was in, to install the toilet in my only bathroom. Obviously, I wanted as little down time as possible.

    Because of this timeline, I felt better having a flooring company whose owners are also the installers. I'd checked out a couple of flooring stores that had installers, but they seemed more like subcontractors. I thought if anything went wrong on the timeline, the project might get really delayed if I went through the stores' installers.

    The owner, Ron Martin, came and measured my floor, and I felt like he would work with me if problems came up. The price was similar to the other places I had checked. I was able to coordinate his time with the demo company and the plumber, a couple of weeks out.

    He was right on time for the prep work and the installation, and did a wonderful job. Everything went smoothly and quickly, and it looks really nice. I wouldn't hesitate to recommend Performance Floor Covering to anyone needing new floors.

    - Janice J.
  • A
    Performance Floorcovering Inc
    From start to finish, I was very happy with Performance Floorcovering.  I received an estimate from Ron (one of the owners) in mid-October.  I was so impressed with him and with reviews on Angie's List, that I cancelled two appointments that I'd already set up with other flooring companies.  My kitchen floor is beautiful!  The workmanship is outstanding. On the day of the install a couple of collectibles fell off of a shelf in the kitchen.  As a precaution, I should have taken these items off of the shelf, but just forgot to do so.  A couple of pieces broke.  Even though it was a mistake (one I could have prevented), Ron said he'd like to replace these items for me.  He asked that I send him screen shots of the items.  Within a couple of hours after the job was completed, Ron had already searched eBay and ordered me replacements.  He went above and beyond!!  In the future I will only work with this company for my flooring needs.  They're honest, professional and prompt.  It was a pleasure working with them.  I highly recommend Performance Floorcovering!
    - DIANE D.
  • A
    CAP Carpet & Flooring LLC
    Perfect install on a VERY TOUGH job on stairs leading to basement.  The job entailed intensive labor due to wrapping/cap ends/turn sides.  The installer was very skilled and a perfectionist: a perfectionist by nature and a perfectionist by trade.  Beautiful job and well done, Joshua!
    - Sandy S.
  • A
    Becker Carpet and Flooring
    I contacted Tom to replace flooring in my kitchen/dining area and living room. He met me promptly at my home with many different samples to discuss various options.
    Tom and his crews were very flexible and were willing to work within my schedule. All my calls were returned right away. Work was completed within about a week from our initial meeting.
    Tom and his people are clearly professionals and take a lot of pride in their work. They did a great job and I'm very happy with my new floors!
    - SCOTT J.
  • D
    Handyman Connection Twin Cities
    I was and I give that one a partial success.  They ended up finishing a hallway for me that actually had to be torn down and redone.  It sounds like the first time it just didn't happen very well.  This was done 8 to 9 months ago.  The approximate cost of service was the $99 big deal for 2 hours service.  I have used them for the drywall.
    - Rick O.
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Flooring Installers in Columbia Heights

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