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Pool And Spa Cleaning reviews in Chaska

  • A
    Exceptional. From my very first phone call they have been informative, respectful, and clearly competent. Straight shooters. No inherent interest to push you to buy new. These guys are awesome. Eric in the office took 20 min with me on my first call. Tech Joe is top shelf. Easy to work with and great service after first visit. Second visit in two weeks or so...
    - BLAKE H.
  • D
    They cleaned the filters fine; however, the system purchased for several thousand dollars does not properly filter well water iron. Requires service every 2-3 months to clean filters and does not take out iron properly. Turned 6 bathroom showers, toilets and sinks in 5,000+ sq. ft. home Orange and required full day of professional cleaning to get iron out. This was 3 months after last filter cleaning.

    Response from company was "clean filters even more frequently - this is normal". They are arrogant about their system performance that does not work well and requires frequent service.

    Purchased new iron and water conditioning system from another company and no service calls or filter cleaning required. Conditioned water quality improved significantly with other products.

    Do not recommend whole house filtration system from this company.
    - Scott L.
  • A
    It took some phone calls to find someone who is familiar and works on Pearl Whirlpool tubs.  The average plumber isn't the one to call (we tried that first and they came out and threw some silicone on the leak and crossed their fingers.) McFarland seems to be the only ones in the metro area who work on these tubs.  By emailing them photos of the problem area, they were able to accurately estimate the time and # of technicians needed to repair the leak, and as a result their cost estimate was very accurate as well.
    I feel the cost is reasonable, Joe was personable and knowledgable, and I would highly recommend them!
    - Susan J.
  • A
    The whole family at Custom gets involved in the pool process. Don't let Ginny scare you, she just sounds grumpy but is really a lamb and really know her stuff! Last year I was unable to do the day-to-day maintenance and had to hire a pool service company. Unfortunately, Custom Pools does not do the weekly stuff, so I saw very little of them last year since the service company took care of all the chemicals and the repairs. I will probably use the service company again this year since I got spoiled, but it's very expensive.
    - jane m.
  • A
    It always goes well and on time!
    - Anton K.
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Pool And Spa Cleaners in Chaska

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