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Find Top-Rated Chanhassen Dry Cleaners

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Dry Cleaning reviews in Chanhassen

Real People ~ Real Reviews ~ Real Results

  • I am compelled to report a service incident I experienced over the past few weeks with our neighborhood dry-cleaning drop-off/pick-up service through Best Cleaners #1.  After placing by dry-cleaning bag on my front steps the morning of 4/1, I was surprised that they were never returned to me.  I called Best Cleaners #1 to report the missing clothes.  It quickly became clear to me that they were taking the position that they did not pick up the clothes.  After several disturbing conversations from a customer service perspective (complete lack of professionalism) I was informed that they will not accept ANY responsibility for the lost bag of clothes.
     
    I acknowledge that someone could have stolen my dirty clothes off my front steps, but I doubt it.
     
    Using this service over time has now cost me more than one thousand dollars worth of clothes.  I hope anyone else using their service learns from my mistake and chooses to use a different dry-cleaning service going forward.
    - Thomas H.
  • The service is high-quality at a low price with free pick-up and delivery, twice a week. Any dry cleaning is done within three days, and it’s at the same price as elsewhere. They’ve always been prompt, customer-service minded, and great to work with!
    - Brady C.
  • I've used them for a few years for shirts and drycleaning. A few months ago, they lost a couple of my shirts. They claimed that they'd just written the number of shirts down wrong on the ticket but I know that is incorrect. I counted the shirts myself and I've identified one of the shirts that I'm missing. They were brand new shirts and I can't remember what the other one looked like. I've stopped by a half dozen times but the manager hasn't been there. I've left messages for her to call me each time I've stopped by but have not heard from her. They had lost a shirt one other time but made an effort to find the lost shirt and I ended up getting it back a week later. I'm not really sure what the problem is this time. I'm not sure if the message isn't getting to the right person or if they're really avoiding me. Either way, I'm not going back and I'd still like to get my shirts back.
    - JEFF E.
  • MY HUSBAND AND I TAKE OUR CLOTHES TO EMPIRE CLEANERS EVERY WEEK. WE VERY SELDOM HAVE ANY ISSUES WITH THEIR WORK. IF THERE ARE ANY ISSUES THEY ARE QUICK TO REDO THE ORDER AT NO COST TO ME. I HAVE TAKEN ANYTHING FROM SUITS TO DOWN COMFORTERS TO THEM. I FOUND OUT ABOUT THEM FROM MY FORMER PLACE OF EMPLOYMENT. I USED TO USE THEM AT WORK BECAUSE THEY HAD A DELIVERY SERVICE AT NO EXTRA COST. WHEN I LEFT MY JOB I HAD TO KEEP THESE GUYS. THEY WILL ACTUALLY DELIVER TO YOUR HOUSE IF YOU WISH. AMAZINGLY THE PRICES ARE VERY AFFORDABLE.
    - DEREK B.
  • Great! Easy check in and easy check out.
    - courtney d.
  • Top-notch customer service combined with excellent dry cleaning! We're spoiled rotten with the free home delivery.
    - GENEVA S.
  • COMPANY DELIVERS LAUNDRY AND DRY CLEANING ON A WEEKLY BASIS. DELIVERY SERVICE IS GREAT AND QUALITY OF THEIR WORK IS EXCELLENT. AND THEY HAVE NEVER MISSED A DELIVERY!
    - GENEVA S.
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Dry Cleaners in Chanhassen

Companies below are listed in alphabetical order.

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