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Plumber reviews in Apple Valley

  • A
    Northland Water
    Working with Brady was great. He was the first to provide a quote and when we talked on the phone Brady was easy to work with and answered all my questions. The price was reasonable compared to other companies. Brady arrived when he said and was done much faster than expected. Great overall experience and I highly recommend their services.
    - rob g.
  • A
    Drain Pro-Plumbing, Inc
    I am very impressed with Drain Pro from my initial request for service, working with Apple Valley to turnoff the water, communications prior to arriving, to the actual service. Tim was great! He was fast, provided recommendations with supporting facts, dealt with our barking dogs, and very respectful. Drain Pro was very reasonable on the price and was able to provide an estimate over the phone. Providing an estimate over the phone may not always be the case. We had a malfunctioning shutoff valve prior to the water meter so it may have been an easy estimate. But three other plumbing companies wanted to first come look at it for a fee prior to doing the work. We highly recommend Drain Pro and they will be the only ones we call in the future.
    - Duane P.
  • A
    Water Heaters Now
    Our water heater began leaking from underneath. Filled out a form on Angies List requesting a quote from the company on Sunday evening. Shortly thereafter received a text from the company promising a call Monday morning. Call received Monday at 8AM, quote was provided including AL discount and our new tank was installed by midday. Friendly, professional, good communication, good cleanup. Very satisfied with the service we received.
    - CHRISTOPHER S.
  • F
    PLUMB RIGHT
    Ladies (and gents), under no circumstances should you ever use Plumb Right's services...ever! A week and a half ago, Eric with Plumb Right was one of 3 plumbers who came to provide an estimate on a h2o leakage issue. Their bid was in the middle so I chose them. Eric said a pipe had burst, he fixed the problem, said he was done, and THEN requested about $830. While still on scene for payment, he said the spigot to that pipe was also broken, but he'd need to locate & order parts and then return to my home to replace that spigot, BUT THAT I WOULD NEED TO REMOVE THE TOP OF MY entertainment center SO HE COULD ACCESS from inside my home THE SECTION OF PIPE THAT CONNECTS TO THE BROKEN SPIGOT to fix that problem. While waiting for him to let me know when the new parts arrive, IN THE INTERIM, I had a carpenter come and remove the entire TOP of my build in wooded, entertainmt ctr ... Today, upon Eric's return to my home, imagine my shock when he told he has now finished replacing the broken spigot with a new one, that he only did this repair from the OUTSIDE the house, he's now ready for payment of $330, BUT THAT THE NEW SPIGOT WILL HAVE RESIDUAL LEAKING SINCE THE PIPE INSIDE HOUSE THAT CONNECTS INTO SPIGOT CANNOT BE FIXED 'CAUSE IT CAN'T BE REACHED, but that I can stop the residual leaking by simply buying a retrofit piece (ie from Home Depo/Menards), screw it onto the outside spigot, and use the retrofit's lever to turn on/off the spigot. [Ladies, here is where the real problem began] with Plumb Right]. Upon hearing this, I asked Eric about why he could not access that section of the spigot's pipe from inside the house via the now opened top of entertnmt ctr? 1. Eric REPEATEDLY replied "we never discussed that," I never told you to remove the top of the entertnmt ctr. 2. Eric revealed that he had not even bothered to go inside the house today to fix the spigot. 3. Eric then added that the ENTIRE (yes, ENTIRE) build in wood, entertnmt ctr would have to be REMOVED in order for him to has access to fix the spigot's leak. WHAT!@##%^^(&*)*_)!!! So, I kept insisting that INDEED he had instructed me to remove the top so that he could gain access to make the repair. I now asked whether the current top opening IS SUFFICIENT to allow him the needed access, RATHER THAN HIS NOW INSTRUCTING ME TO REMOVE THE ENTIRE BUILT IN entertnmt ctr ? AT THIS POINT IN THE CONVERSATION Eric still had not even bothered to enter the house to see that the entertnmt ctr top had been fully removed to allow him access...I became very concerned, still extremely baffled by his bizarre protestations that we had never even had the conversation. So, I clarified by asking would be be able to access the needed area through the now opened top of entertainment ctr? He said, YES. (So, I was baffled. Even if he had forgotten the prior conversation, I still could not understand why today he would ARBITRARILY instruct that I would need to remove the ENTIRE (yes, ENTIRE) built in entertainment ct... without even going inside to even look at whether the removal of the top of it would suffice) I asked to speak immediately with his supervisor. He then told me he can't reach his super, Devon Carter. He then gave me an ultimatim: to either have him leave my home with the leaking spigot or I could NOW have him go access the area through the opened top of entertainmt ctr. Well, I told him to go on and access the needed section through the opened top [ladies, you know, the very protocol we had discussed week ago and that is ready for him...] He did so, and I simultaneously called Plumb Right myself to try to reach a supervisor over the plumbers about my concerns. Hollie answered. She would only confirm that the first name of the plumbers' super is Devon. She specifically refused to give me Devon's last name (so I was unable to confirm what Eric told me as Devon Carter]. So, I next asked for number at which to reach Devon, but Hollie refused. So, I asked for Devon's WORK email address so I could email him my concerns about a plumber who was currently on site at my home, but Hollie refused to give me the email. So, I asked for the name of owner of the Plumb Right but Hollie also refused to tell me. Ladies, can you believe that an employee would treat a customer that way when I have told her that I needed to talk to Eric's supervisor about a then occurring concern about the plumber AT my home? Hollie's conduct was outrageous. Devon Carter must have received Eric's message to call, because Devon called me while Eric was still on site. I explained the entire backstory, including directed his attention to today's developments, with particular emphasis on Eric's conduct in REPEATEDLY denying that we has ever discussed his instruction to remove the top of the entertainmt ctr for him to access the spigot's connecting pipe to fix, and Eric's failure to even go into the same room as before to even try access through the now opened top, and my self advocacy on this, my preparation per Eric's instruction - today's whole baffling disconnect with Eric. Ladies, do you think Devon's response even contained an apology for Eric's disconnect or lack of professionalism...? It did not. Devon's response to me about my above expressed concerns were: "I've listened to you for 20 minutes and I still don't know WHAT is the problem," 'haven't you ever forgotten something you've said to someone," "I just don't know what you want me to do" Ladies, I kid you not! These were the responses to me from the supervisor Devon. No, not once did Eric nor Devon, nor bizarre Hollie ever offer the decency of even an apology for Eric's conduct. But, after talking with Devon, I am now not surprised ... Please recognize that there are other plumbers out there who can and will do better than this. Find one of them.
    - Mr & Mrs B.
  • C
    American Eagle Plumbing Inc
    Jon did an excellent job of checking our water pressure and diagnosing why we had a drippy bathroom faucet (that was 3 years old). He was so professional and explained everything! He gave me an upfront quote for three different scenarios, the simplest of which was to replace the faucet cartridges. However, the cost was, in my opinion, extremely excessive. $506 to replace the cartridges. Fixed the problem, but felt the price was way too much! Of course, I could have denied the service, but after a $99.00 service fee, I felt I had to accept the service. Lesson learned.
    - Jan M.
  • A
    Do It Right Plumbing Sewer & Drain Services
    Upstairs kids bathroom tub/shower that was 40 years old with no renovations to date developed a leak. Called Do It Right Plumbing and they scheduled a block of time 9:30am - 11am the next day to look at it. Arrived shortly before 11am and determined where the leak was and what it would cost to fix. Also, informed us that the plumbing for the tub wasn't to code (I expected that with a 40 yo tub). Went ahead and had all the work done so it wouldn't be a problem in the future. It took 4 hours and we're happy with the professionalism of the technician and the completed work.
    - Ron W.
  • A
    Metro Floors
    The outcome ended up wonderful! I got 4 bids for the job and Metro Floors fell in the middle of the quotes and I am thrilled I went with Metro Floors. I am somewhat of a perfectionist and after the new tile in the master bath shower was installed I did not like how one of the stone tiles looked. It was not related to the installation but to the imperfection in the natural stone tile itself. I requested they replace that stone tile with a different piece. They said no problem, tore out the piece in question and replaced it at no additional cost - that is first class customer satisfaction! I would highly recommend Metro Floors and will use them again in the future.
    - Albert R.
  • A
    Jackson Construction
    It went extremely well. He was on time every day, very knowledgeable and always called backed right away when we had a question. He completed all the work within 3 weeks! The work was beautiful and very professional. We couldn't have been more pleased.
    - Sharon D.
  • A
    Country Creek Builders Inc
    Dan and his crew at Country Creek remodeled our bathroom about a year and a half ago, they did such an amazing job that we hired them again to remodel our kitchen. Dan is very fair with price, his bid came in the same place as the other bids we received. His crew is top notch! You feel comfortable with the guys he uses, and get to know them throughout the process. The places he uses for products are great. Remodeling a kitchen can be overwhelming, so he does a nice job giving you guidance with where to pick out your supplies from and who to work with. They know your budget and won't up sell you to other products. Dan is a straight shooter and will tell you like it is. I appreciate his openness and honesty and it makes it easy to do business with him. I HIGHLY recommend him! We won't be looking any further when we need more remodeling done!
    - Benjamin G.
  • A
    Aqueduct Plumbing Co
    I had a pipe split in the basement ceiling in the evening. Fortunately I was home to shut off the water a few minutes after it started, but it created stains on an 8��� x 10��� section of the sheetrock ceiling. I envisioned needing to tear down the ceiling and it was difficult to figure out where the leak was coming from above the ceiling. The next morning I called Mark and he was able come over later that morning. He went out of his way to minimize the number of cuts he had to make and he gave me suggestions that I could follow to dry the water and fix the stains. He worked hard to minimize the mess that was created while cutting the sheetrock and locating the leak. He diagnosed and fixed the problem in a little over an hour and the bill was lower than I expected. With his suggestions, I���m able to do the rest of the work on my own. I will be contacting Aqueduct Plumbing for my future plumbing needs. Thank you Mark!
    - Greg S.
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Plumbers in Apple Valley

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