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Hvac Repair reviews in Apple Valley

  • A
    Tim Johnson Heating & Air Conditioning
    Tim did an excellent job replacing our furnace. He was on time, efficient, and had extremely fair pricing. We have used him multiple times and will continue to do business with him for our HVAC needs.
    - Nicholas S.
  • A
    CenterPoint Energy Home Service Plus
    Included in our coverage plan so no charges for the call or part. Tech arrived on time (they use a call-ahead service to notify you that the tech is on the way, too), was very courteous and worked efficiently to take care of our problem. We've used HSP for many years and have found them to be consistently excellent.
    - Mark E.
  • A
    Furnace Doctors
    Furnace Doctors set up an appointment the day after my AC quit working. The repair person who came out to repair my AC was professional, punctual, friendly, and informative. He found out what was wrong with my AC and even had the part in his truck, he had my AC working quickly. All my questions were answered. I would strongly recommend this company to anyone.
    - Bobbi Jo A.
  • B
    AIRTECH INC
    My first criteria for choosing any supplier is attitude and courtesy. Without both, I'm merely going elsewhere. Airtech consistently demonstrated both characteristics, over several years. For that reason, I chose them to supply new HVAC. Dave M checked the twelve-year-old system and found repairs necessary. He suggested new instead of repair. He is easy to work with and made several suggestions without any type of sales pressure. I felt good at dealing with him. I signed an agreement with AirTech to supply both new AC and furnace. At the time of the agreement signing, a date was set for installation. The installation was scheduled for Thursday, May 24th. I was told one day would be enough time, but I felt better about allowing the second day just in case. On the day of installation, Andreas showed up around 9:30 AM. Even though the job wasn't complete, he left around 4:30 PM, with the assurance that he would show up the next day to finish the job. He promised to show up some were around 8:30 AM. The next day I waited most of the morning and tried several times to get an answer as to why is no one was here? Not until noon on that day was I told no one would show up until Tuesday, May 29th. It's a holiday weekend. And to make matters worse the entire weekend set heat temperature records. In fact on Monday, May 28th the weather hit a Memorial Day all-time record of 100degrees. The only reason for me to continue with AirTech is David H the service tech. He showed up on Tuesday and said,"I'm here until the job is done."He needed three parts carrier deliveries. He seemed never to take a break. He worked all day solo and non -stop. By 6:35 PM the HVAC was fully operational. Cooling took all night, but indeed, as David promised it was fully functional. Thank you David H. And a thank you to Miki Stone who also was very understanding. And a thank you to the call center who took the brunt of my rants. In spite of how the installation was handled or mishandled I'm ultimately o.k. With the outcome. Ronald Kausak
    - RONALD K.
  • A
    KULLA HEATING & AIR INC
    It was an excellent experience. Temperature variations are a health problem for us. Our old A/C was leaking, but fearing high temps we thought about waiting until Fall. Curt gave us an estimate and intended to come in the Fall. If the A/C failed while waiting, they promised to refill the old unit.. The heat broke during the last week in July and Curt called. They brought out the new unit, and the next day they removed the old HVAC and replaced with the new furnace and A/C. Very clean and professional. We couldn't have asked for more.
    - Bill B.
  • A
    Snelling Heating Cooling Electrical
    Jake Barfield was the rep from Snelling who was able to come to my house within 5 days. He was on time and already knew the sq. footage of my home because he had used Google? Earth to measure it before he came. Snelling could install most brands but they had the best prices on Trane because they purchased so many ahead of time each year. so, already I am interested. Jake asked me a lot of questions to help him recommend what system would best fit my needs. He gave a great presentation That made both me and my wife comfortable and confident that he knew what he was doing. BIG DEAL!! There were a number of places in the discussion where he could have sold something that was more expensive, but he talked me out of it. So, I knew he was honest and concerned in our best welfare. That doesn't happen very often in the business world! We agreed on a system, and were able to schedule an installation two weeks later. Because the other company that we had scheduled to interview was a bit reluctant to leave the confines of Mpls. and come all the way out to Apple Valley, and my wife and I liked Jakes presentation and product, we decided to forget the 2nd company. We agreed on the installation for today, August 6th. Jake took care of all the energy rebates and permits beforehand. He called a few days ahead and said that Snelling had everything ready to go on the appointed date. I bought a high efficiency (97%), but not the highest, furnace 80,000BTU and a 3 ton 16 SEER AC unit, with about $1,000. in rebates. At 8:30 this morning, three trucks and four arrived, came in and covered all of the carpet and put on their "booties" and got work. They were true professionals, only took one short break in 5 + hours, dismantled my old system to haul away and installed my knew system. They were so quiet that I hardly knew that they are working their tails off in the basement. When they were finished, one of them went over everything with me and answered all of my questions. They left my furnace room cleaner that it was when they arrived. Great job from beginning to end. I will certainly recommend them to everyone I know. How great to have a company that takes such pride in what they do from top to bottom! Oh, and the company that thought Apple Valley may be to far from Mpls? Too bad!
    - WILLIAM R.
  • F
    Genz-Ryan Plumbing Heating & Air Conditioning
    Terrible doesn't begin to tell the story. Installed a new furnace, first day technicians arrived on schedule but project was suppose to take six hours ran into 8 1/2 hours. Two days later I called them back because I noticed a crooked gas line. Supervisor cam out and straightened and admitted he would not have left the project with the line looking like that. Two days later furnace wasn't heating, technician came out and said that a switch had PVC shavings from their installation and that there was a loose fitting vacuum hose. I supplied zip ties which he used to clamp the vacuum hoses. Two days later furnace wasn't heating again, temp in house was 59 degrees. Same Supervisor came out that straightened the gas line and told me that the vent line, which they hooked up wasn't within code of what was needed on a 120,000 BTU furnace. They hooked up to the old 2" PVC vent line from our old 26 Year furnace, when a 3" PVC vent line was required. Supervisor's Boss had to come out and see what was needed to do the job right. He was all full of himself, glib, and just a piece of work. They ended up running a new 3" vent line along with a 3" cold air intake that should have been installed to begin with. The glib Supervisor wanted me to sign on disclaimer on his phone stating that they would do the needed repairs, which included cutting holes 5 holes in a bedroom ceiling in order to support the lines, but the disclaimer stated I wouldn't bad mouth them. I refused to sign until he removed the last sentence. The furnace ran for about a week and we woke up to no heat and 49 degree house. I called and left a message at 6:45 on a Saturday morning, no call back. I waited until 7:30 and called again, no call back. I called again at 8:00, 8:30, 9:00, 9:30, no call back. I got in my truck and went to their facility in Burnsville, walked in the door and there were two ladies that were at the reception desk but they were from another Company that shared their building. I asked to see the Owner of Genz-Ryan and they stated that he wasn't in and Genz-Ryan's Dispatcher was in the back room and was too busy to come and see me. The two ladies went back and came back to me with an answer that someone would call me back with 60 minutes. That didn't happen, I called their number again and left another message. I started calling other HCAC Contractors to get Service, several called me back and said they could be out within 2 hours. Finally a Technician from Genz-Ryan called and said he would be out in about an hour. He arrived, shut off the power and restarted the furnace. I asked what code the furnace computer had displayed to what the problem was. He said there was no error code displayed. I questioned that because the furnace had gone off in the middle of the night and it had not restarted. He couldn't explain why there was no error code. He ended up adjusting some dip switches that control fan speed or something, not sure, furnace has been working for 48 hours now. One of the HCAC Contractors that I had called that Saturday morning, Standard Heating, came out yesterday and assessed the situation and pretty much just shook his head. One of the biggest errors he discovered was, the new 3" vent and cold air intakes were run out the side of our house towards our swimming pool. They are supposed to be no closer than 25' away from chemicals, and our pool is about 10' away. I am checking on my options at this point, but have stopped payment on our check, which I did when the venting issued came up. Sorry for the long story, but short story is, STAY AWAY FROM GENZ-RYAN AND TELL ALL YOUR FRIENDS THE SAME THING!!!!!!!!!!!!!!!!!!!!!!!!
    - Jim S.
  • F
    Service Today!
    Technician/sales person performed tuneup and insisted that I replace our 11 yr old furnace based on his findings of upper and lower heat exchanger cracks and danger of CO leakage into home. He red tagged the furnace and I signed acknowledgement of his findings. He then highly recommended that I consider purchasing new furnace from their company. The prices were astronomical, upwards of $21,000 with midrange pricing of $14,000. I did not bite. I met with competiting company of HVAC with their highest efficiency furnace AND air conditioning unit completely and professionally installed for a combined price of $10,045. I trust that the information gathered from this company���s rep was factual while feeling non pressured to purchase. I chose the latter and am happy I did. I considered notifying the BBB about my experience with Boys AirTech Heating and Cooling for possible fraudulent findings of the condition of my original furnace. The techs from the company I settled with told me they could see nothing visually wrong with the furnace that they removed. Buyer beware.
    - Jode F.
  • A
    Lasalle Heating & Air Conditioning
    Our heat went out over a weekend during the first cold snap of the year. Lasalle was able to come out within hours to diagnose the issue. All the other companies we called, if they even answered, were going to take days. They gave us reasonable options to either repair or replace the unit. We ended up replacing the unit. They were very professional and the work was very good. We would defiantly hire them again.
    - Melissa W.
  • B
    Genz-Ryan Plumbing Heating & Air Conditioning
    They wanted to charge me $300 for a 15 min job, which no one told me until the plumber arrived. I was expecting it to be about $150 because it was an easy, obvious fix. I even purchased the parts and had tried to repair myself but one piece was hard to remove so I had to get a plumber to come out. I even gave them plenty of days notice, not a rush deal, not on a weekend. They charge way too much. We did negotiate at $175 for the 15 min job, which still is way too high.
    - Kandy H.
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HVAC Contractors in Apple Valley

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