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Cleaning reviews in Anoka

  • A
    Fantastic service. One person came out for the estimate and explained there would be two ladies. They are here on time and are very prompt and detailed in the cleanings. They are also very flexible with your schedule if you need to adjust.
    - Becky f.
  • A
    We hadn't had our dryer vent cleaned in awhile so we checked Angie's list and called the Vent Guys. Talked to Dan and set up an appointment. He gave us a two hour window when he would arrive on the day of the appointment. Dan showed up half way into the window so was right on time. He proceeded to inspect the dryer and then cleaned the vent which produced more lint than we had anticipated. Dan gave us some tips on cleaning the lint filter and suggestions regarding dryer sheets. We asked about cleaning the furnace air ducts so he checked the furnace and gave us a quote. He looked at the furnace filter and gave some advice as to what type of filter to use in the future. Dan was punctual, knowledgeable, professional and did an all around good job. We would definitely use him again for any needed duct cleaning.
    - James B.
  • B
    Requested they clean the inside and outside windows. They mentioned they would show up between 8:00 AM - 9AM. After contacting them, they said they would be here between 10:30 - 11:00 AM. Still no one showed, They finally showed up around 11:45. Since we had to leave I had them only do the outside widows. They did a great job on all but one set that had hard water spots. When I called about it, they said "we typically charge different for window restoration s it's not common to all windows. They spend quite a bit of time on some of your windows. We won't charge for additional for this extra". My frustration is that hard water spots on a widow should not increase the cost and a service should show up on the time agreed to.
    - Bob N.
  • A
    The Mendoza's provide excellent service. I hired them to clean the home of an ailing family member. When they were finished, the house was spotlessly clean and smelled heavenly. They arrived timely, worked diligently and were so pleasant to work with. I felt they went the extra mile to make everything in the house look great. Would not hesitate to hire them again.
    - Sharon M.
  • D
    The first time Carmen cleaned, it was a dream. Clean, beautiful smell, organized. The second time, the floor received a cursory swipe with a mop (missing big areas, which was obvious as she missed some splashed watercolor paints left by the kids the previous night which I didn't notice until the morning she arrived... it wiped off easily with a damp paper towel, a mop would have no problem), surfaces were wiped with dirty rags leaving streaks, dried food was left on the countertops, fur and trash picked up from the floor left on the kitchen counter, entire surfaces not cleaned. She left 2 hours sooner than the first time she cleaned. When I questioned the areas missed, especially in light of paying for a "deep clean" I was told "We understand that some time we will have unhappy customers, It is part of the job." No offers to correct the situation nor refund cost. This is after I recommended her to 2 friends (who used her services)! Be wary, it appears as though WHO she wants to clean for is fickle and doesn't care if she keeps clients. I wouldn't waste my money.
    - Shannon C.
  • A
    Dave was on time and since he had been here before, I knew he was a "talker". He loves to talk about his work, but you can listen or not. Just walk away if you don't wan't to listen. I am a chemistry buff so I enjoyed some of his banter. He does know what he is doing with regards to the cleaning properties of the detergents he uses and it shows in the quality of the cleaning. I also would recommend you try his counter top cleaning. I plan to have him come back and clean my garage floor.
    - Robert W.
  • C
    The first two ladies who came went over the amount of time I scheduled by 10 minutes and I was charged for.l the extra time. The second two ladies finished 15 early no refund on that time. The second team was much better than the first. The first team didn’t even move things like my stand mixer or the top of the vent hood in the kitchen to clean under and they took longer.(Attaced Photos). The second team did a fantastic job included cleaning steps top to bottom and a good deep clean in my kitchen. This was the team also finished early. I also did not receive any follow up about how my service was. I would use them again in a pinch but not for regular cleanings.
    - Becky f.
  • A
    Carpet looks fantastic. Area in front of couch where there was a traffic pattern evem looks great. Doesn't look brand new; wouldn't expect it to, but looks soooo much better! Very helpful, professional, and not pushy to sell other services. Other services were offered, but declined.
    - Deb M.
  • A
    Our ducts had not been cleaned in at least 2-1/2 decades. Since we are now dog-free, it was time to assess the mess! For the record, I contacted three companies. Two were highly rated on Angie's List. I heard back from Dust Doctors very quickly and never heard from the others! Wayne emailed then called to explain everything, so I decided to schedule the service. The two techs found large honeycombs, the usual dust bunnies (VERY large ones) and loads of hairy messes congregating where the dog(s) used to lie down. I also appreciated that they removed most of the vents and allowed me to quickly wash and towel dry them before reattaching them. They also showed me (before and after) photos and videos of the work they did (roto brush, whips, and power vacuuming). If you are wondering what nearly three decades of dirt looks like, I'm showing two photos. Believe it or not, I would consider myself very tidy! They showed me "after" photos, which were just bare metal. The guys were also respectful of my home, and laid down carpet runners and put in corner guards. No hard sell for additional items or services, though they were offered. The entire job took about 2 hours (2600 sq ft/30 vents). I would definitely hire this company again.
    - Stephanie Y.
  • C
    It started out well, but gradually declined. I had a recurring issue with them not cleaning the floors in my bathrooms and laundry room- they use a spray bottle and wipe around stuff on the floors. I issued complaints several times when I would see dust and hair in the corners of the bathroom or a Q-tip under the bathroom scale and even had them come back to scrub the floors one time. I thought that might help them remember, but that didn't work either. They weren't the same crew each time - sometimes there were 2 cleaners and sometimes there were 3. I had to remind them to scrub the floors or it didn't get done. I gave up. They do nice work on dusting and vacuuming, but I can keep up with that. I need them to do a thorough cleaning of my floors and bathrooms. Also we had a fixed day they would come, but it never was at the same time. I never knew what time they were coming. I can be flexible, but it would have been nice to know the day before when to expect them. They worked quickly, but that's not always the best for quality. I really wanted to keep them, but just got frustrated that they kept missing the floors so I gave up.
    - Todd D.
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Cleaners in Anoka

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