Ypsilanti Landscapers

"We really have no complaints about work. They were prompt, pleasant to work with, and professional. came out to do the estimate within a few days of our call. Likewise, they came when they said they would, and completed the work in a very reasonable amount of time. When some weekend catchup time was ...more needed, they checked to be sure that they would not be starting too early for our lifestyle. They worked hard to make sure that we were happy with what they were doing, and their prices were extremely reasonable. In fact, we were so pleased that we have hired them to take over our lawn maintenance. The only reason quality is rated B is that the work is very new; I need to see how the new plants do to see if they are appropriate selections for their location and micro-climates.
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"Pricey work that we were happy to pay for as the owner/estimator seemed extremely professional, friendly and motivated to make us happy with the job. Told us they would not be done until we were satisfied. Written estimate did not provide the detail of all the things we discussed in person but I (mistakenly) assumed that was in his plan and readily ...more agreed. Basic things we requested were completed to our relative satisfaction (they were a bit aggressive with one of our gardens but it was okay); no word or attempt to include or negotiate all of the tother suggestions we had discussed--cleaning up several other gardens, trimming trees, weed

and just improving the face of things. Had to contact them to find out why they were not completed and when owner returned, no offer or plan to finish what was originally discussed. Rather EXPENSIVE for the work we received, and apparently they lost interest in our business/job. Still not sure what happened but am extremely (!) disappointed with the result--especially based upon our discussed plan and anticipation/excitement of what was suggested. The work they did do was fine but we feel misled.
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"Tree was dropped without damage to surrounding plants. Debris was quickly and completely removed in the manner I specified. Owner has extensive knowledge of formal and native gardens, is pleasant and very professional. This is the only company I would call for tree service. Prices seem reasonable. I have referred them to many of my friends and acquaintances."

"Good at first, then ruts began to appear on lawns, not just the grass, but ruts in the ground underneath. They use heavy, 4-wheel drive mowers that have small wheels that track in the same path and they do not vary their mowing pattern. When I complained about this, they swapped crews, but no improvement. When I cancelled their service I started getting ...more ugly messages on my voicemail, and today one of the crew followed me home, at night."

"They were neat and clean. The job done was fine. I would use them in the future. "

"The men doing the work were on time, they were very friendly, as was the owner of the company. When the work was finished, I noticed that the patio area was about 7 inches shorter than it was originally because some of my existing bricks were broken and couldn't be re-used. When I told this to the owner, he didn't hesitate to tell me that ...more he'd send his men back out, provide me with some more bricks, and not charge me for it. At that point, I asked him to add another two feet of brick work to the patio which I would pay for. The original price was $700.00, and the extra length was $100.00. I considered that reasonable. The men were there the next day to complete the job. I was VERY happy with their work."

"The deck is the only installation that was satisfactory (it was done by a sub-contractor). The response was slow at first and became worse as problems arose. As noted by other landscaping companies, the failure of installed bushes, trees and lawn was due to clay directly beneath everything. My contract states that TOPSOIL was ...more to be delivered.

provided clay. Bill

failed to replace dead bushes and lack of grass.

fails to return phone calls."

"They are a very reasonable and compatible company. They will lower their prices to compete with others. They do excellent work and are always willing to fix any complaints we have."

"I am very pleased. My yard looks the best in the neighborhood. The price was a little high, but the quality of work performed was the best I have ever seen. It was well worth it."

"They made our backyard look wonderful in one day. I was very impressed with their work. They pay attention to every small detail. I am a happy client of theirs."