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Flooring reviews in Ypsilanti

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  Hardwood Headquarters, LLC

  It was an awesome experience! They first showed up with the samples, they gave me a quote that was very fair, then they showed up at the scheduled time. The crew was prompt, polite and professional. They cleaned up everything and had the job done in one day!
  - Sue C.
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  Mark Ellis Builders

  My 41 year old condo looks as if it���s had a face lift by the best surgeon around. As in fact it has, As builders are the facelift providers for homes, Mark Ellis may certainly be the best around. He can be relied upon for unerring design advice as well as impeccable craftsmanship. Every room in my 2-story townhouse style condo, including a walkout lower level, was redone from ceilings to new floorings by the most considerate crew of experienced trades people. In addition to the beauty of the finished product and the quality of the workmanship, another attribute of Mr. Ellis which should be mentioned is his attention to detail and concern for the client. He remains in close contact with the client to ascertain needs, to discuss ongoing work, and is speedily responsive via text and telephone at all times. I am positively delighted with my new home and will only consider Mr. Ellis for any additions or changes in the future.
  - Pat A.
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  G & K Floor Covering

  My experience in the entire process (from choosing vinyl tiles to having my floor measured to the actual installation) was excellent. When choosing tile, Scott allowed me to take home full-size tiles, which let me see the flooring in my own kitchen, instead of having to guess about color, etc. from tiny samples. John installed the vinyl tile, and his work was impeccable. He was extremely punctual (arriving right at 9), and worked hard for a full day and a half. He knew exactly how to unhook my gas dryer to move it out of the way. He even set the clock on my microwave for me! Overall, my experience with the entire team was great, and I plan to hire them to lay flooring in other areas of my house in the future.
  - Amanda A.
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  Mark Ellis Builders

  My wife and I had Mark Ellis recently completely renovate our bathroom. We were installing a new tub, vanity, tile flooring, tile surround, and installing a shower niche. We knew going in that there was at least some water damage in the subfloor from the previous owner���s poor work (They had laid a vinyl floor over the previous floor and failed to seal it properly along the tub). After getting in contact with him, Mark met with us in our home to go over the scope of the project and to discuss our budget. Mark was the third contractor we met with and he was by far the one with the most reasonable budget and the only one who would explain his quote in any detail. He was also very clear in his communication for what the project entailed, what he needed from our end, and when he���d be free from other jobs to handle our project. We did have to email him a few times after the initial conversation in order to get a solidified start, but once we had confirmation from him they started the next day. My wife and I also both work nights, and Mark was very good at communicating when his crew would be coming in so we could prepare and we were both very thankful for that. The people on Mark���s crew were all very respectful of our house and did great work. I was honestly impressed with how clean everything was once they had finished. Once the project started, Mark���s crew was on site 5 days a week working full days. If there was ever a day in the week they couldn���t come in, like for Thanksgiving, they still came that Saturday to help keep the project on time. The only hiccup in the entire project was after they had finished the demo, there was water damage on the exterior wall that neither parties had anticipated. As soon as they found out, Mark met with us and described to us how he���d be able to solve the problem and exactly how it would affect our budget. The entire project stayed on time and within the budget we agreed upon. We had the same crew working on our house every day, so they were able to work efficiently and all of them knew the expectations for the project. My wife and I are both extremely satisfied by the final product, and by the work and conduct of his entire crew. We plan on using Mark for our future projects and would highly recommend him to anyone looking for a reliable contractor.
  - Eleanor R.
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  Advanced Flooring Design

  I hired this company when I needed a floor installed. Because of the quality of work I hired him again, he gets a fair market value for his work but the reason I continue to use him is for the quality of the work and that he stands behind his work, so for the third time I now have used his company and I'll continue using him for floor installation. I'm choosing to remain a satisfied customer as opposed to finding an installer with a cheaper price that will not stand behind his work.
  - Mark C.
• D

  The Carpet Guys LLC

  I had requested an in-home measurement, and I had planned on getting an estimate. When the individual showed up, he wanted to show me floor samples. When I requested a measurement, he told me that I would need to pick out some materials first, since he would not be able to give me an estimate unless he knew which materials that I was planning to purchase. I explained that I wanted to start with the measurements, before I began to look at materials, since I did not want to waste my time���nor his���looking at materials out of my price range. He informed me that I would need to pick out the samples first. I assured him that I understand pricing, and reiterated that I did not want to waste time looking at samples that would be out of my price range. Additionally, I told him that my request had been for a measurement, and that I would be happy to start talking materials afterwards. After he asked the other companies that I was getting quotes from, he continued To insist on showing me samples. I finally requested that he leave, and I will use a different company. I found it ironic that he kept emphasizing that they ���are not a big box store���, but he insisted that there was only one way to get an estimate.
  - Michael k.
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  G & K Floor Covering

  Highly recommend G & K Floor Covering. I was given a wealth of information and I really felt like my needs and concerns were listened to and taken into consideration. My problem was analyzed from all angles and I was given advice on all possible options - including things I could do on my own as well as what G & K could help with. I wouldn't go anywhere else for my flooring needs. Many thanks!
  - Karen B.
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  G & K Floor Covering

  Wonderfully. It helps in this case, to know that I had contacted other flooring folks who said they didn't remove ceramic tile....too difficult! Paul had me stop by and pick out a flooring. Then he came to my home and wrote up an estimate for the cost of removing the ceramic tile and replacing it with a lovely waterproof flooring from Homecrest. They also removed the ceramic trim around the room and replaced it with a really nice looking white wood trim. John did the removal and installation and did a great job. He even used the wooden trim to remake my vanity trim, and it looks so great! The underlayment on the flooring makes it comfortable to walk on. I love it. They made sure i had use of the facilities when needed, as a cancer patient, and were so thoughtful! I can't say enough great things about this LOCAL firm that takes such good care of their customers! Thanks, G&K Flooring!
  - Judith S.
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  Superior Hardwood Flooring

  Tom Sparrow, the owner, was very responsive, he called me back within 24 hours. He even came out twice to do an estimate, since we decided to do even more work. Very reasonably priced for the Ann Arbor area. Tom is very laid back, but knows wood floors. He was very polite, worked hard, and left our home clean at the end. He happily fixed minor details so that everything was just how I wanted it. We definitely would recommend him!
  - Laura G.
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  The Carpet Guys LLC

  The Carpet Guys were great to work with. The three main team members we interacted with (our sales guy and the two main installers) were absolutely wonderful. They were patient with us but worked quickly and efficiently as much as possible. They took great care with our home, our pets, and to ensure the home was spotless when they left. They did everything possible to ensure we were as minimally impacted as possible by having them in our home for 3 full days and were extremely pleasant to be around. I unfortunately cannot remember their two names but, their work and them in general were impeccable. The only issues we had were when communicating with the communications/scheduling team in the main office. Our salesman was over an hour late for the allotted window (he was wonderful once he arrived) which caused us to miss even more work and reschedule another appointment. Then, we were told when we scheduled our installation date that they would be there Monday-Tuesday doing the work. I even confirmed this via phone and e-mail in the days leading up to the scheduled install because we never received a confirmation. They said this was correct. Then, towards the end of the 2nd day, they came to ask about when they should come the next day. It turns out, they had been told they had 4 days to do the install and we were told it would take 2. They were able to get it done in 3 days, but again we missed an entire extra day of work we hadn't planned for because of this. I would absolutely work with this company again and they have top-notch people on the ground. I would just be extremely overly communicative when scheduling and get times and dates in writing as this was an issue we had twice.
  - Steph P.