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Custom Upgrades, LLC.

Founded 2010 • Angie's List since March 2013

F Rated | 3 Reviews

Description

WHY CUSTOM UPGRADES, LLC.? We love "Turning Houses...Into Homes"! We are the only call you need to make for ANY Custom Upgrading, Home Remodeling, Repairs, Renovations, or Residential Real Estate needs! We are the only call you need to make - Custom Upgrades, LLC. does it ALL! We accept: Cash / Checks / Paypal / MasterCard / Visa / Discover / American Express Billing procedures: 50% deposit to start job and balance due in full with job completion. Some of our Custom processes require alternate billing procedures - these will be explained during quoting process....

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Verified Reviews

A few reviews for this pro…

F

RATED

08/10/2017

The owner of this company has no scruples or morals. He is very charming and talks a great game but then again, that is what charlatans do. I paid in full Roger Kingma to remodel a property that I own at 923 Fulton NW, GR. He never installed the air conditioning that was on the contracxt. He started the remodel project in December 2016 and was told that the project would be completed by July 1, 20...

DESCRIPTION OF WORK
I needed to completed gut and remodel an older house that I purchased.

CATEGORY awnings

F

RATED

08/24/2015

Service was performed at our business. He never paid his jacobson heating & cooling contractor. He charged me $15k for the heating & cooling work and i gave custom upgrades him the full amount once jacobson heating & cooling work was done. But he only paid them $4k and now they are putting a lien on our property because they were never paid by the custom upgrades for their work. Also custom upgrad...

DESCRIPTION OF WORK
Remodel a salon

CATEGORY awnings

SERVICE PROVIDER RESPONSE

What this complaint fails to mention is that he still owes me 8000.00 that he has not paid yet. I have taken care of the money owed to the HVAC company out of my own pocket. The customer was on a time crunch to get inot his salon and open on time. He signed off on all construction work at the time at the end of the project and now that he is having financial problems, he is complaining. I am in th...
D

RATED

03/31/2014

Poorly

DESCRIPTION OF WORK
We contracted C.U. for a bathroom renovation. This included a tub/shower tear out/install, flooring, sub-contracted plumbing work, and vanity install. Their main employee, Dion, provided quality work, and was very professional. Their flooring guy was also very good. Our dissatisfaction was with the owner, Roger. He was unprofessional overall and even texted us one night at almost midnight to ask permission to come in the morning and get my antique bathroom vanity so he could take it over to another job site and have his carpenter cut out the opening for the sink! I would've thought that Roger himself could've accomplished that, considering he is a licensed builder. I will never use this company again.

CATEGORY awnings

SERVICE PROVIDER RESPONSE

The homeowner changed her mind numerous times on a vanity. We installed vanities and had to remove after she found a different one. The homeowner wasnt ready for us when we showed up. I had meetings with her and told her that we can't keep coming only to be turned away. It was costing us money. It got to the point that my workers didn't want to go back because of her indecisiveness and unorganizat...

Services Offered

CU has a Licensed and Insured, Lead Based Paint Certified Builder, a Licensed Real Estate Agent, and utilizes only Skilled Contractors. We provide ALL Residential Home Remodeling, Repair, and Renovation services. We also provide ALL Residential Real Estate services, as well as Residential Staging Consultation and Interior Re-Design services, Moving services, and FREE Quotes!

Services Not Offered

Custom Upgrades, LLC. does not offer Land Contracts, Rentals, or Financing.

General Information
Free Estimates
Yes
Payment Options
Check, Visa, MasterCard, American Express, Discover, PayPal
Senior Discount
No
Emergency Service
No
Warranties
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