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Exterior Contractor reviews in Woodhaven

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  • He was very accommodating. He removed the line on the dryer, and came back to put the line back on after I had time to paint in the laundry room! For the shower, he realized the fix was quick and painless, and did not charge for work he did not have to do.
    - Annette S.
  • The owner came out and gave an estimate and made a good impression. But, it was downhill from there. Half the time, I was not told when the crew was scheduled to come out. Once I called to check, and was informed that the crew was scheduled to be out in a couple of hours! They were here a total of 6 times. During the powerwash, one whole portion of the deck was omitted, and left bright green with algae. A different crew came to stain the deck the next week, unannounced. The crew chief never introduced himself, and his appearance was not what I consider professional. I showed him the algae. He said he would scrub it off. His first concern was selecting his playlist, and he supplied the whole neighborhood with his music. Stain was applied without my confirmation that the green sections were cleaned. It rained in the middle of staining so the workers had to leave the deck halfway finished. When it was completed the next week, the crew did not touch up places where the freshly-applied stain from the week before had washed off. So, I sent photos of the spots that needed touch-up, and a worker came out the next week (unannounced) to fix them, but he did not consult the photos, and he didn't see anything to fix. He came back later that day, after I had marked 17 spots for touch up. He expected to find a portion of stain that is usually left behind for the owner's use, but no stain was left with me. So, he came back the next day with the supplies, painted the spots where stain had washed off, places that had been completely missed, places where stain had been applied over bird droppings and already chipped off, and he removed stain that had sprayed on my doorwall. He left a gallon of stain with me, and apologized. "These things happen sometimes." I have hired other companies in the past that did much better work, for less money. Very disappointed in this experience with a company that advertises themselves as "specialists in premium and high-end work". I have not heard from the owner.
    - Diana M.
  • Horrible customer service. The owner, Harvey, will come out the initial estimate as promised and then talk a HUGE game. Then, he will not start when promised, will not complete the job all the way, and then will ignore your calls when you need to reach him. He may be decently priced (not our highest or lowest), but I would NOT recommend him to anyone.
    - Danielle M.
  • Very accommodating. The owner of the business did the work.  He traveled over an hour to do job, and he and his office staff (his wife, presumably) were unfailingly courteous, a pleasure to work with.
    - Diana M.
  • I had Detroit City Sweep come to my house to do an inspection and tune-up of my gas log fireplace. They arrived on time and went right to work. They put on shoe covers before entering my home and laid down a big sheet in front of the fireplace to keep any dirt and soot off my carpet. Steve and Jason went right to work, removing and cleaning each log. They inspected the gas line and pilot light to make sure they were working properly. I told Steve I was having a problem keeping the pilot light lit over an extended period of time. He noticed my damper didn't have a clip to keep it partially open and allow oxygen in and the flame to vent out. That was causing a small build-up of carbon monoxide which was extinguishing the flame. I was planning to purchase a new damper clip, but while vacuuming out all the old rocks, dirt, and sand, Steve found the damper clip tucked away in the corner of the fireplace. He re-installed the clip for me and then added new sand and rocks. He restacked my clean logs into the fireplace and made sure everything was still working fine. Jason stayed inside and cleaned the glass on my fireplace doors and Steve went onto my roof to make sure everything looked good up there. He noticed some masonry cracks on the crowns of both my fireplace chimney and furnace vent chimney. He also noticed both chimney caps were rusting and the flashing was bad on the furnace chimney. All of these issues were cosmetic and wouldn't interfere with running my fireplace or furnace safely. He took great high quality pictures to show me the issues he was talking about. I received a very fair quote on what it would cost for them to fix these items and he told me the concrete they use to fix the chimney crowns is crack resistant and the new chimney caps are stainless steel and have lifetime warranties. I was very pleased with the service and will be calling them in the Spring to do the suggested repairs and will have them out to do another fireplace tune-up next fall.
    - Gregory F.
  • We contacted the office, they were very polite and friendly, we scheduled an appointment which fit our schedule and it was within a week of calling the salesmen arrived he was very polite, friendly and knowledgeable about there products, he explained the timeline for installation, we were so satisfied we gave him a deposit check at the estimate usually we discuss other quotes and then make a decision , we were so impressed with them that they the got job, they told us 5 to 6 weeks before the fence and gate were going to be installed due to all ready scheduled jobs they arrived in less than five weeks to install our new fence, the crew was very professional and alternative to our lawn and landscaping they set the posts and came back in a couple of days to install the fence, outside of the new fence you could hardly tell they were there we are very satisfied with our purchase from them and we highly recommend them.
    - Michael M.
  • I had multiple bids, he was the only one who was available and knew his business. I called multiple painters and everyone else was booked for weeks. I am a realtor and previous contractor. I will be working with him in the future.
    - Dolan A.
  • Fast response and estimate.  Scheduling had to be done around appropriate weather conditions to strip and stain our deck.  Excellent service!  We will hire Scott again he ext time our deck needs stained.
    - Sue L.
  • Excellent. I callled Robert Menchke on Thursday, May 8. He responed to my message in about 10 min. We arranged for my estimate the next day, Friday, May 9- called before coming. Came on time. He said they powerwash on rainy days- planned to do the job by the end of next week.
    Monday, May 12th- Rain expected all week - I left a message- let him know I wanted to be home when they worked. He responded within a few hours- would arrive the next day.
    Tuesday, May 13 at 9:30- called right on time with a crew of 4 ( one of them was him ). The guys were polite, courteous and very conscientious about their work. I had concerns about wood paint trim with craved details and wanted cerein areas to be treaded with much care- Robert was there to let the crew know about my wishes and concerns.
    They were also interested in "repeat business" which I value as a vey good sign of a company that is concerned about how pleased I was with the job.
    They did a wonderful job- no damage at all to my trim-they moved storage cupboards around my house- cleaned up leaves on my driveway- moved plant shelves I didn't expect them to- put everything back- all my flowers around the fence were unharmed and didn't upset my mother robin nesting by my garage :) .
    Other than a wonderfully clean house and fence, I wouldn't have known they were there that day.
    Absolutely no water inside my house ( main part of house is older, 1928 with original, restored windows, weather stripped very well but I had my concerns.)
    No bad language- a group of very pleasant guys.
    Finished job about 4:30 that afternoon.
    I am extremely pleased- Thank you Robert and your crew
    - James K.
  • Huge job, done in phases.  When problem arose they were quickly addressed, and we were apprised of situation and were able to chose apprropiate resolution.  Level of workmanship was superior and workers were dedicated to performing work correrctly.  Crews were pleasant and helpful to home owners and wanted to both please the owner and get the job done right.  The crews were excellent at cleaning up after they were done so the final product was totally complete - no rails, no siding or roofing materials.  They even remade the cupola on our garage, covered the dentils on the house, made the sunburst over the front door, and refurbished scuttles on the downspouts!
    - Sherrie A.
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Home Exterior Specialists in Woodhaven

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