HVAC Comfort Inc

A508 REVIEWS

Founded 1999 • Angie's List since September 2009

Angie's List certified badge

Hours

Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 5:00 PM
Saturday
10:00 AM - 1:00 PM

Company Contact

2373 Ridge Rd

White Lake, MI 48383

Description

A full service heating and cooling company. We established our business in 1999. There's currently 4 outstanding HVAC specialists working for us. Our billing policy is to collect upon completion....

Verified Reviews

508 Total Reviews
Reviews by Rating
A Rated
425
B Rated
54
C Rated
14
D Rated
4
F Rated
11
Read reviews by category
Heating and Air Conditioning (506)Air Duct Cleaning (4)
Showing 1-10 of 508 reviews
A

RATED

12/26/2018

They were very prompt and did a great job. Greg explained everything.

DESCRIPTION OF WORK
Installed new furnace

CATEGORY heating & air conditioning/hvac

COST $3,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 11/28/2018

A

RATED

10/30/2018

I learn ed that I had them clean my furnace last year.

DESCRIPTION OF WORK
I had my furnace cleaned.

CATEGORY heating & air conditioning/hvac

COST $69

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/23/2018

F

RATED

10/08/2018

They never replied to my voicemail or the Angie's list notification.

DESCRIPTION OF WORK
I got a deal on a furnace tune up.

CATEGORY heating & air conditioning/hvac

WORK COMPLETED ON 10/08/2018

SERVICE PROVIDER RESPONSE

I apologize for any miscommunication. We strive to take care of our customers to the "Nth" degree. We sincerely didn't receive a voicemail that hasn't been replied too. That said, I had a knee operation last Thursday and forwarded all calls to our lead employee, only to figure out late in the day he was in a very poor cellular service area. Once we realized the issue, I immediately started returni...
A

RATED

01/03/2018

These guys were great. I bought coupon through Angies list at 8:30AM had them on the phone with first call at 8:45AM and they were to my place by 3:00PM same day. They showed up in given time window and beyond helping find furnace issue they gave some pointers on other items we might need. Our home was relatively new construction and building company cut some corners leaving ducts open during cons...

DESCRIPTION OF WORK
Furnace troubleshooting and inspection

CATEGORY heating & air conditioning/hvac

COST $69

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 01/03/2018

A

RATED

12/15/2017

Very good. The technician even called the next day to check that all was working well.

DESCRIPTION OF WORK
Tuned up A/C unit

CATEGORY heating & air conditioning/hvac

COST $149

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 05/25/2017

A

RATED

12/09/2017

The repair went well! The technician arrived on time, had our issue diagnosed quickly, and had the igniter replaced within had an hour! He even took out, and cleaned, our flame sensor (not a fun job on our furnace, due to location) at no charge to make sure it started efficiently. We couldn't be more pleased with the service! I don't often write reviews...but when a company squeezes you in, still ...

DESCRIPTION OF WORK
Forced air furnace repair

CATEGORY heating & air conditioning/hvac

COST $223

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 12/08/2017

A

RATED

12/02/2017

They did a wonderful job, very courteous. I came over when they said they will and I will recommend them to others.

DESCRIPTION OF WORK
The did a furnace or Air-Conditioner Tune-Up.

CATEGORY heating & air conditioning/hvac

COST $69

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 11/14/2017

F

RATED

10/27/2017

When it came time for my heat to kick in this fall - it did not work. I called them to come look at it (as it worked pre-AC install), and upon calling them, I go the scripted speech from the man on the phone about how there was no way his guys could have messed up the wiring because they are the best out there and integrity if at the core of the business (even suggested me being "difficult" for no...

DESCRIPTION OF WORK
I hired these folks to replace my A/C unit over the summer. I wrote a RAVING review on here about them and oh how I wish I could remove it. They were amazing and came out so fast when nobody else could.

CATEGORY heating & air conditioning/hvac

SERVICES PERFORMED? Yes

WORK COMPLETED ON 10/23/2017

SERVICE PROVIDER RESPONSE

Hi [Member Name Removed] There are a few issues I would like to clear up and apologize about. At no time was it my intent to suggest you were being difficult to schedule a service appointment. I may have seemed frustrated as you called during one of our busiest weeks and the first few options didn't work for you. It's our goal to resolve any issue as fast as possible for our customers, especially ...
A

RATED

10/11/2017

I contacted Greg after I turned on the heater for the first time and noticed a burning smell coming from the ducts. While they were booked out three days in the future, Greg found a way to work us into the schedule the same day. Within hours, they had the problem diagnosed and had located the parts needed to fix it--all at a fair and reasonable cost. Additionally, they offered advice on how best t...

DESCRIPTION OF WORK
Heater had stopped functioning

CATEGORY heating & air conditioning/hvac

COST $500

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 09/08/2017

F

RATED

10/04/2017

They said it couldn't be fixed and I needed a new AC unit. Called a friend that owns a commercial HVAC. All it need was a freon.

DESCRIPTION OF WORK
AC needed to be charged.

CATEGORY heating & air conditioning/hvac

WORK COMPLETED ON 07/24/2017

SERVICE PROVIDER RESPONSE

Hi [Member Name Removed] I apologize for the misunderstanding. We felt we made it clear that it could be fixed, but would not be cost effective long term due to the fact you had the old R22 refrigerant. That refrigerant is 1000.00+ per jug, which makes it very costly to recharge. It's great that you have a friend willing to give you his for free. Unfortunately, you're gonna find that if you needed...

Services Offered

HVAC.

Services Not Offered

Boiler Installation.

General Information
Licensed
Yes
Bonded
Yes
Insured
Yes
Free Estimates
Yes
Payment Options
Check, Visa, MasterCard, American Express, Discover, Financing Available
Senior Discount
No
Emergency Service
No
Warranties
Yes
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.