Get matched with top Custom Furniture Makers in Westland

There are 87 highly-rated local custom furniture makers.

Join Angie's List Now To see all 87 highly rated companies in Westland

Furniture reviews in Westland

  • F
    Gardner White Furniture
    Kelly Leen is the worst sales rep I have ever dealt with. We bought a sectional over the weekend and she said she was taking care of the sales tax. She never said anything about a delivery fee either. When I looked at my bill I was charged tax and delivery. I tried contacting the store for five days. Each day getting a recording where I left my name and number and never got a response back. The one time I got an actual person, they said I would have to speak to Kelly so I left a message for her to call me. Two days later nothing!!! called again last night and informed the person that answered the phone that I would canccel the order if she didn't get back to me the next day as soon as she got in. She never contacted me again so I called back. She was short and rude on the phone and said the promotion didn't cover outlet items. She never said that during the course of ordering and even said during the paperwork write up she was taking care of the sales tax. I have cancelled my order and will never do business with Gardner White again. I will take my money to your competitors from now on. Also they blocked me from posting my review on facebook so I guess I'll have to post it everywhere else.
    - wyatt v.
  • C
    Bill & Rod's Appliance Inc
    We called them to repair our washing machine.  It took the guy four visits over two weeks (and 3 trips to the laundromat) to let us know that it would be just as expensive to repair it as it would be to buy a new machine.  Upon expressing our frustration, the company did refund our service call fee.  Because the company attempted to make things right, because they have a price match policy, and because we prefer to keep our money in the local economy by avoiding big chain stores, we decided to purchase a new washer through this store.  The sales clerk was friendly and helpful.  Unfortunately, the company delivered the entirely wrong washing machine!  Again, we called to express our displeasure.  The company offered to replace the machine with the right one or give us a $100 refund.  I appreciated their willingness to make things right, which is why they didn't get a lower rating.
    - Muriel C.
  • A
    Right now, I am waiting for the delivery.  I paid $900 for the bedroom set and the table was $500.  I liked everything about them.  They were prompt and they called before they came.  They are always on time.  The service people are excellent.  Their sales people were pretty good and didn't nag.  The quality is good.
    - Judyann R.
  • F
    Gardner White Furniture
    I will never go there again and I will tell everybody never go there.  I paid $1200 for the sofa and the table was around $300-$400.  The sofa had plastic legs that broke and the table had the varnish come off.  They said I used water on it, which I never did and they sent a man to take the pictures of it, so they could sent it back to the person who was in charge of it.  They did the work twice.  They said that I did spill the water on it, so they never did anything about it.  If I had a truck then I would have taken the furniture to their store and told people to look at what they sell them.  The price was fair.  The punctuality wasn't bad.
    - Judyann R.
  • A
    HandyPro Handyman Service Inc
    Michael Macunovich built me a solid oak bench that has compartments in the seats where you can store things and a table that exactly fits the kitchen dimensions with a fold out extension. Its beautiful oak and everyone falls in love with it.
    - Susanne Z.
  • F
    John's Upholstery
    On new year's eve, when I dropped them off, they were promised within 5 days, however, I never received a call. On my way back from a funeral on 1/8/2013, I decided to stop in to the shop to see if the cushions were done. John said they were in the front room, so I walked there to look for them. To my dismay, one of the seat cushions had two very visible damage marks on one side of the top left of the cushion. The marks appeared to be scratches on the fabric, where the threads where now missing. The fabric was in impeccable condition when I dropped them off, but were damaged when picked up. This is a design center sofa and very expensive. I was not pleased and this shop would not take responsibility for the damage.
    On top of it all, they do not accept checks or credit card payment. Only cash.
    - Gema L.
  • A
    I was very pleased with the sales help at the Lowe's in Westland. I needed a GE Space-maker to fit in the space of the old one in my condo. I was assured it would fit and it did! The installers were prompt, friendly, careful and made sure the appliance worked before they left. They also took the old microwave with them saving me from having to dispose of it.
  • A
    Furnitureman Services
    They did an absolutely beautiful job on it. They used solid maple on the rungs. I don't think I will have a problem staining it. It did take a little longer than I expected, but I was always in contact with them. The price was originally $130, but because it took so long they took the price down to $100.
    - BEVERLY S.
  • A
    - Matthew R.
  • B
    John's Upholstery
    - Laura S.
Join Angie's List to view provider's name.

Custom Furniture Makers in Westland

Companies below are listed in alphabetical order.

To view top rated service providers along with reviews & ratings, JOIN ANGIE'S LIST NOW!