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Foundation Repair reviews in Westland

  • A
    Brickworks Property Restoration LLC
    They were excellent! The only company to actually come out and give an estimate. They explained everything, and actually cared about fixing my eroding corner before it became a larger problem. The guys were able to come over from another job and patch it up. They were very through and answered all my questions. I will certainly hire them again. Next year I am planning to fix my chimney and Brickworks will be who I call.
    - Sara L.
  • A
    Guardian Waterproofing Inc
    On August 16th 2017, I had Guardian Basement Waterproofing out to waterproof 80 linear feet of my poured concrete basement. The small crew arrived by 10am and worked around the clock until the task was done; leaving at 11:45pm (checking with me a few times if staying late would be any issue, which for me it wasn���t). In the weeks, since the team completed the work my basement has become noticeable less humid and musty. There is no trace of dust and my basement is cleaner now than before they arrived. Impeccable does not begin to describe the level of cleanliness this team brought to the job. All three branches of the company, sales, office and construction are beyond courteous, professional, and you can get a real sense that they love what they do. They treat you like a family member not a customer and provide a solution for your problem not make your problem fight their solution. I can stress how remarkable this company is and would challenge any negative reviews out there about them. If anyone has any questions about Guardian though, leave a comment to my review and I will get back to you. I waited until rainy season here in MI, before posting the review, but now that it���s begun I can safely say their work stands the test of Michigan���s wettest weather. My basement is bone dry and you would never no I had any water issues at all The whole tale: From late February to earlier May each year the southwest corner of my basement would have a small pool of water that would run into the house and down the sewer drains and sump pump. Due to the location of the seepage and its ability to drain itself, I viewed the issue as livable and never gave it more than a sigh when I was in my basement. However, the soil around my house contains iron algae so while the water would take care of itself, the concrete floor and sump pipes were coated with a thick red color and or sludge. The color, finally getting to me, and the cause for me to want to fix the problem. I began investigating various waterproofing companies that served Wayne County, 27 to be exact. What I discovered while hunting down basement water proofers, is that is a ���unique��� sales industry. Many of the sales people who came to my house try to scare me, saying things such as that if I don���t fix the problem within the next month I might as well fill in my basement with dirt because my house will collapse; little did they know I had the problem for 5 years. Some sales people didn���t know anything about the basement or water issues, rather just to sell the system, they���d come in measure and give me a price, not looking at the problem or really explaining anything, just here���s our price for our system and be on their way. Others still would have products that just don���t make sense or tried to force add-ons that were needed such as a water drain system that sits above the floor or an epoxy paste that will block all water from coming into the house forever. Needless to say, leaving the problem as it is, was looking more and more like a viable option. Though only having a handful of free inspections left I persevered and luckily, I did because that when I found Guardian. Let���s start with the sales guy, Al. This is an owner you can clearly tell has been underground his whole life. He introduced himself and I showed him the problem. The next thing I know he���s asking me questions no other company thought to ask and a few I never considered. For instance, he asked me how often my sump ran, I told him bout once an hour for a few minutes. Well he realized that my sump was fighting itself; the previous owners ran the sump pipe straight up 10 feet then 300 feet out the back of the house. With all the water to push the sump had to work extra hard and could never empty out the crock as it was meant so it was a never-ending cycle. So right there, a free piece of advice solved a major electric and efficiency eater. Al was also the only sales guy to notice that I had recently replaced my sump with a new one, and asked questions on why the replacement and failure. He then heads outside and looks at my gutters and drainage field, explaining along the way one of the easiest way to prevent seepage is just to make sure a house has good drainage; again, a great piece of free advice. So, then he takes a good 30-40 minutes on just explaining water and how my house is set up, beyond informative easy to understand and really showed why the seepage was occurring and how my basement system was currently set up. So finally, Al gets to Guardian, what they do and how they do it, sort of. I tell Al off the bat to quote my whole basement, he doesn���t however, as Al explains there���s no reason to do the whole basement as water takes the easiest path and if it���s seeping at the southwest wall that where all water wants to go. I was shocked by that, every other company I had out here, always quoted me the whole basement, after the third company didn���t listen to my request just to the problem wall I assumed all basement waterproofing companies would only do whole basements. The ���refusal��� to do the whole basement really made Al standout as a sales guy. So ���okay��� I���m thinking let���s get to Guardian���s cookie cutter solution well again Al bucked that trend. He walked around my basement, he walked around the outside he looked at it from every angle and then adapted the Guardian system to individual situation. That was not only unexpected but something I didn���t think a waterproofing company would do, given my experiences, with the other companies. So, after all that then came the "fun" part, the price surprisingly Al was super open how they quote things, showed me the price binder, explained why the costs are the way they are, no up sales or double talk no red flags. The price he came up with including a new pump and rerouting its pipes came cheaper than most of the companies who I had quote the project to me, and the ones that were cheaper felt like they're were be hidden fees as the work began, so Guardian came in at a great price against the others. So, we scheduled the work and Al walked me through what I would need to do that day and what his crew would do and got a date on the books. No review can be perfect, so the one tiny nitpick, the crew showed up a little late, but they called me as soon as they knew they were going to be late, and apologetic and explained the situation, which was needing an empty trailer to haul out the concrete, which made perfect sense. The three-person crew introduced themselves and they got to work. I had already covered all my basement clutter with some plastic and they went a head and doubled wrapped and tapped it down to ensure none of my basement stuff would get dirty. They were more than willing to walk me through what they were going to do, being a hobbyist construction work I was really curious and they broke the floor up as soon as everything was wrapped. I did my best to stay out of their way but checked in on them throughout the day. First, I want to acknowledge that this project involved jack hammering, dirt and concrete, but I can���t stress that at no time was my basement dirty. They had one of the crew always cleaning, in fact they could have left at any time and no matter what state the construction was, the basement would be spotless and cleaner then it was when they got there. Right there is a huge plus for Guardian in my book, their attention to keeping a clean work area and clean basement was beyond amazing. On top of the cleaning, this crew was skilled at adapting to unforeseen hiccups, that happen from time to time in construction. Turns my water main was installed very oddly, and prevent jack hammering in a certain section of my floor, they did it by hand to prevent damage to the main. When rerouting the sump discharge I assumed they were going to cut the old pipes and I'd be responsible for removal, no they cut and sealed the old discharge and ran the new ones. To this add to the installers��� adaptability and skill; the discharge was originally quoted to be trenched out into the front yard, but rather than that, a cleaner solution was determined to tie into the underground downspout, which looks incredibly clean now as opposed to reseeding a trench line. The whole project took a good 12 hours, and the team asked if I wanted them to finish that day or come back the next day. I let them stay to finish that day and although they were here till midnight, I don���t regret having it done in one go, and it was in no way their fault for the time it was taking to do the project, the team never stopped working. I waited until rainy season here in MI, before posting the review, but now that it���s begun I can safely say their work stands the test of Michigan���s wettest weather. My basement is bone dry and you would never no I had any water issues at all. Sincerely hope that when the need arises for water-based solutions for the basement you consider talking with the skill team at Guardian Waterproofing.
    - Alex W.
  • A
    Tim Brown's Excavating
    I had called several other foundation repair companies and was completely striking out. Some would never call back while one came and gave me a quote, but would not return my messages afterwards. I called Tim and he came out that day and showed up when he said he would and gave me a written quote. We discussed the details of what needed to be done and he wanted to bring in equipment to dig. I was not too excited about that with my limited space and he agreed to hand dig and did not change the cost of his estimate. We did a hand shake that he could do the job and he said he would get back to me shortly depending on the weather. Two days later he called to let me know he would be ready the next day to get started. They showed up the next day and got to work. When I got home that day they had already dug the hole, knocked out the old blocks and put up about half of the new foundation. We also had a rain storm that day too, so I thought they had did a lot. They showed up the next day and completed the job. They replaced the dirt and cleaned up before they left. I paid Tim for his services and he was off. I have a chimney that needs to be replaced and he told he could do that too next spring from which I will definitely call to get a quote.

    I was extremely glad that Tim did exactly what and when he said he would. After a some what spotty record dealing with independent contractors, it was refreshing to work with Tim.
    - Kevin C.
  • A
    Foundation Systems of Michigan
    Very profesional. Walked me through all the steps so I could understand how system works
    - Don H.
  • A
    Foundation Systems of Michigan
    - Lindsay H.
  • A
    Affordable Dry Basement
    - robert s.
  • B
    HomeSpec BasementFix
    - Thomas G.
  • C
    Brick Concepts LLC
    They were going to have to do alot of digging on the outside of my home and it was going to cost me thousands of dollars. I ended up going with a seperate company.
    - Gerry W.
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Foundation Contractors in Westland

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