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Carpet Cleaning reviews in Washington

  • A
    It turned out well. I chose to add an additional room for $40 more, and he ended up doing that. It was a good deal. The guy was a real nice guy and did a nice job. It only took an hour, and the owner did the job. He left everything clean. 

    It was what was expected and he did a good job and he was a nice guy.
    - Edward S.
  • A
    Bryan did an excellent and through job cleaning our carpet in the family room and stairs. He was a little more expensive than others we have had but by far he spends more time and care than anyone ever has. This is the second time we have had him clean the carpet and we are very pleased.
    - Nancy J W.
  • A
    All went well. The professional arrived on time, was courteous, spent a lot of time performing the work, didn't rush through the job and the floors look great. We are very happy with the work and the price.
    - Carol M.
  • A

    Pat called to tell me he was on his way and he arrive several minutes early.  He explained what he was going to do and promptly set about doing just that.  He sprayed the carpet with the spot lifting solution and then proceeded to clean the carpet and finally used a scotch guard type solution on the carpet.   He put the little plastic squares under any furniture that would come in contact with the solutions to prevent any bleeding/staining transfers to the carpet. 

    He was very professional, polite, and pleasant.   I would definitely use him again and would recommend him to family and friends.


    - Mary L.
  • A

    They were really good I like them. Very professional and helpful. They were very good. The cleaner was professional, nice, polite and eager to help. They did not mind moving anything or everything if they have to. They were just very nice. They price was very good. I did have to wait a while because they were very busy.

    - Joan S.
  • F
    The tech arrived on time. I let myself get talked into getting the Scotchguard treatment. This basically doubled the price from $15 a room to $27 a room. Upon reflection I probabley should not have bought the treatment. The work went according to schedule and the acutal carpet cleaning was OK. About 10 minutes after the tech left I was coming up the basement stairs and I noticed that the carpet on two of the stairs had been pulled off the tack strip at the back of the stairs. I tried to push it back down but couldn't get it to stick. I called  Modernistic and told them what had happened and was told that a manager would call me back. No callback on Friday. I called on Saturday morning and was told the managers didn't work on Saturdays. When I pointed out that the buldges on the stairs were safety problem, I was told that was too bad but there was nothing that could be done. I am writing this review on Monday August 6, 2012 at  2 PM and I still have not heard from a "manager" concering my problem. Moral of the story, "the carpeting cleaning is OK, just pray they don't break anything."
    - Matthew M.
  • A
    I do not remember what the pricing was but I believe it was expensive. They did a fine job. I wanted to make sure they used any chemical I wanted them to. I had to move the furniture before they came and I felt that I could have done the job myself.
    - Ellen P.
  • F
    Rick and his son arrived on a Sunday to move the furniture, we slept on the box spring and mattress in the living room during this process.  He arrived early the next day, sanded one floor and left for the rest of the day.  The next day he spent time sanding one more floor, and left again.  Since he had assured us both that he was not doing another job at the time and would be finished in one week, I  contacted him and fired him!  He pleaded and said no more wasted time.  Again, he left early stating that the floors needed time to leach out the old finish!!!  Really, the floors are dry and over 45 years old!  Finally, he got the hint we were not happy and brought in two guys he found somewhere.  One did not speak english.  The other was the translator and spent the week sanding six steps, never getting near a corner, cutting a sharp seam into the wall and not going anywhere close to the bannister.  Rick then slopped finish on the steps, with runs down the backs of the steps and down the wall.  It was necessary to have them redone and the stairway walls painted.

    He did not bend down to finish sand the floors under the baseboard heaters and not the shred the swifter pads.  All baseboards were badly beaten by his sander and there are chips on the window sils and door jams from the machine and his carelessness as well.

    The moldings he needed extra money for were lose and we made him redo most of them, he then slapped some dark colored sealer over each nail hole and now we have speckled molding that still flapps in some areas.

    He ran two days later than predicted, worked as he wanted and when he felt like it and did not do even a poor job, my doors have brush marks on them, the walls are painted by him and there is nothing to be proud of.

    We were tired of the mess and his unprofessional manner, we just wanted him OUT.

    We hired this company because our neighbor was using him.  He asked how we liked our floors, we said "hate 'em"  His reply...ME TOO!
    - Sharon D.
  • A
    They did a good job and they were the cheapest at the time.  They came out and did it, in fact I had them do our own house.  They did a decent job  They did a good job with the tile and grout, they did a nice job.  It really turned out nice. They were attentive and clean.  They came within a day or two of when I called them.  They called in the morning to say they'd be here at a certain time and they were.  I don't know how many crews they have but the fellows that were here were really good. 
    - Barbara B.
  • A
    They were running a special.  Five rooms for $99.  They are well known in the Detroit area.
    - Scott S.
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Carpet Cleaners in Washington

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