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4 Common Types of Home Insulation

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fiberglass insulation with dust masks
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When Should I Replace My Insulation?

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Pile of insulation
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How Energy-Efficient Insulation in the Attic Cuts Heating, Cooling Costs

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Insulation reviews in Warren

  • A
    Ace & Son's Insulation Inc
    Every contact I had with Ace and Sons was positive. Every single person, on the phone or the crews themselves, were kind and helpful. They did a great job, and cared about getting it done correctly. Rodney, Kevin, and Dave insulated my house and worked quickly and continuously, and then double-checked with me. A small issue arose after they left, and Curtis, Dale, and Dave came back to my house to take care of it. Curtis also used the infrared reader to check my house for cold spots. I'm all good! Great thanks to Ace and Sons for their excellent work!
    - Dawn P.
  • F
    Excell Insulation LLC
    Horrible. 1 - Spray Foam: Salesman did not know what he was selling for the spray foam Spray equipment kept breaking causing delays - cost me an extra day off Mess in the basement sprayed over existing insulation that was just sitting there. 2 - Exterior aluminum siding / gutters Trim has fallen off - suspect water damage Gutters not big enough / not enough downspouts - have waterfall each time it rains Called and spoke to Joe, their manager, said he would come out and take a look. Now does not return my calls
    - Robert L.
  • A
    Advanced Gutters and Gutter Protection
    the work was excellent and vey clean. Advanced had previously installed new gutters on my home and was very pleased with Mr Lawrence's communication throughout the whole process. so when I needed insulation, advanced was the first one I called. very prompt service once again.
    - peggy h.
  • A
    Brand New Construction LLC
    Company was responsive and scheduled my appointment quickly. My appointment was very informative which I appreciated. Everything was explained to me in a way that actually made sense considering I am not very home improvement/construction savvy. The work was scheduled and done right away. The crew was very polite and I felt comfortable with them in my home. No mess was left behind. Price was affordable and I can honestly say that adding insulation has made my home feel much warmer on these cold nights! I will be doing my roof next spring and plan on hiring Brand New Construction for that job as well.
    - Sierra M.
  • A
    Austin Insulation
    It went really well.  For starters I was in a hurry to get these upgrades done and the other businesses I contacted were several weeks out but Austin Insulation understood I needed the work done quickly and they made time for me and came within a week of my first phone call to them.  The final price was a bit less than the original quote (always a good thing).  They showed up when they said they would and got it done quicker than I expected.  I would absolutely use them again and would recommend them to anyone looking for insulation services.
    - Philip S.
  • A
    Jewel Construction & Remodeling Services Inc
    Bryan went over the possible designs for the addition to our existing home.? He helped us make a decision on?what we wanted our kitchen to look like.? He helped us choose the type of cabinets and countertops, lighting, siding and brick work?we wanted to use.? He discussed with us in detail how the addition would be added to our home.? During construction they protected the home from construction dust with plastic covering.? He provided us with a detailed schedule.?The addition turned out?just as?we hoped it would.? We enjoy entertaining our family and friends during the holidays in our kitchen and dining room.?His company kept the schedule as well the workers?were courteous and?reliable.? If we need any further work on our home we will most certainly?will contact Bryan?and recommend him to family and friends.
    - Katina S.
  • F
    Ridgecon Construction, Inc. - Roofing Above All

    Before: When you request synthetic underlayment, you get Shinglemate, which Ridgecon?s owner Matt Elie says is synthetic because there is fiberglass in the felt paper. The manufacturer GAF describes Shinglemate as a felt paper product.

    Install day Dec. 8, problem# 1: After a tear-off and beginning the work, they left roof boards raw and put tarps on when they could not finish on that first day, with rain predicted and dark clouds coming, which resulted in the rain coming in between the boards and flooding the plaster living room ceiling from the top, later cracking it straight through, and throughout the whole living room, with the sheetrock base loose and pulling away.

    One week later, Dec. 15: I called Ridgecon to report water in the attic, and they warned me they would charge $100 to come if it was not their fault. Coming out to check on the water into the living room, the original Ridgecon crew leader saw and removed the one obvious piece of insulation where water dripped on it in a line parallel with the roof boards, wiped up some water, and left. Before closing the door, I went back up in the attic and found that water had seeped under the other insulation covering most of living room area. I immediately called him to come back, five minutes after he had left, but he didn?t want to return because he was going elsewhere for the afternoon, so I was left to take out the wet insulation myself rather than leave it up there to continue the soaking process. It was a wet dirty job. This is documented as well as everything since.

     One and a half weeks later: The friendly Ridgecon office calls me and offers me up to $200 if I would make recommendations for them and two people sign up. I said it was really not appropriate.

    Two weeks later: Ridgecon sends their painter friend over to assess and fix the situation as he does on other jobs where Ridgecon messes up in a similar way. In this case it is not similar to other repairs he has done for Ridgecon because it is a plaster ceiling. He knew the plaster was fully compromised by getting soaked, but did not seem familiar with the construction of a 1964 house. His only offer was to cover the plaster ceiling with drywall, stopping before the coves. I said this is not a good solution because I want the plaster restored. He called again a couple weeks later to ask me what I think of his drywall-over-the-cracked-plaster offer as I told him I had found a proper wet-plaster repairman.

    Install day Dec.8, problem# 2: Under direction of owner Matt Elie personally that very first day, Dec. 8, the crew leader installed the underlayment and flashing incorrectly at the chimney, later creating large leak #2.

    Feb. 6: Water was coming in through the plaster family room ceiling, near the chimney, damaging that ceiling as well, prompting me to call Ridgecon, who offered to send me out condensation literature and warned me they would charge me $100 if it was only condensation, which it obviously was not. The $100 charge is another way to intimidate the customer or suggest it is the customers fault. While being polite initially, attempts at belittling and talking over you will happen in later conversations, as with me.

    Feb. 7: The same Ridgecon crew leader came out to look on the roof, decided to walk out on the aluminum awning to take the down low pictures Ridgecon?s owner told him to take, leaving eight foot-sized crushed areas, and then left without saying anything.

    Feb. 9: Owner Matt Elie came to see the chimney leak, crunched awning, and damage to the living room ceiling.  He photographed the footprints on top of the awning in the snow. We discussed the professional wet-plaster repairman I had found through Angie?s List, and he told me he?s going to take the money out of his crew leader?s earnings to pay for it because he is not going to use insurance. I don?t know why the salesman bothers to say they have insurance. The owner did tell me then that insulation should go back up in the attic where the soaked insulation had been. This of course would have been his job to do, but he did not do this.

    March 6: I called GAF regarding the ?Golden Pledge? and found I wasn?t even registered because Ridgecon had not sent in the money I paid them three months earlier. I had paid $600 extra for the ?Golden Pledge?, which does not seem worth it anyway because GAF only says go back to the installer.

    Mid-March: After weeks of personally scraping peeling paint and running a dehumidifier and fan to dry the ceiling, I had the wet-plaster repairman scheduled to begin the partial tear down and repair of the living room ceiling. When I contacted Ridgecon for the deposit, I was told to call back. Ridgecon?s owner then called me and told me he was going on vacation to Florida, was not going to pay for the professional wet-plaster repairman, whose estimate was very reasonable considering the work, but wanted to send over the same crew leader, who walked on the awning and man-handled the tarps, to do the wet-plaster ceiling repair along with his painter friend who twice offered only to put drywall over the plaster.

    Finding this solution irresponsible and non-acceptable, and fraught with the opportunity to make more multiple and ongoing mistakes, I refused, but as an alternative the owner offered me a tiny fraction of what it would cost to fix my house. We have been at a standoff since then, even after calls and many emails. I just want my house to go back to the condition it was before Ridgecon ever came over.

    April 3: I will say that they did come out in April, tore up the chimney area, Matt Elie identified the mistakes in original installation, and then put it back together, except their ?correction? left a ¾ inch mismatch hole between the flashing pieces, inviting water and ice expansion next winter, further problems, and more discussion next winter. After many conversations about this, the hole still remains, just as the much larger damage to my cracked-through plaster ceilings and my crunched awning with a hole in it.

    Experience with Ridgecon?s owner: Whether it?s because of his knowledge and use of construction law or the fine print on the back of their contracts, they feel no consequence of destroying a person?s house, at best sending out the same people who continued to destroy things while going to fix earlier mistakes to do work they have never done, probably because it is free labor to them.  Matt Elie has alternately described the very same people as trainees, as in ?come-on-give-them-a-break?, or as professionals, depending what fits his ongoing storyline at the time. Everyone is welcome to visit my house that has had Ridgecon ?professionals? working on it.

    BBB: Ridgecon does not seem afraid to have angry customers because they think no one else will ever know. Certainly no one looking at the Better Business Bureau website will ever know because businesses pay them to keep bad news off. Try to post a negative review about Ridgecon there; no one will ever see it.

    PR and advertising: I wish more people would have posted somewhere so that I would have known about Ridgecon, other than their own concerted public relations efforts. You can see by the recent reviews below that their reaction to the two ?D? ratings was to post a non-member puff-piece. And no, their new customer relationship management software does not make up for their attitudes about quality and destruction. As I said, they did offer me $200, after destroying my plaster ceiling, if I would recommend them to up to two people who would buy.

    Conclusion: After their negligent work, I just want my plaster ceilings and still today messed up awning to be restored to what they were before Ridgecon ever came, made sound and straight especially in case of partial tear down and ceiling restoration, by a knowledgeable, professional wet-plaster repairman, and not a mistake-prone roofer and painter/drywall person, especially with this long story of damage and continued damage to other things. It has been a long sickening story for the whole family, including my now 94-year old father, taking way more personal time and physical effort than a customer should have to ever put in.

     












    - John G.
  • F
    GreenHome Energy Specialists LLC.
    I gave them $1500.00 cash and a friend put the remaining amount on a credit card, so they have been paid in full. I have tried to call them and ask when they are going to come out. They claim that they can't come out because of rain, and it doesn’t rain. They still don't come out. They've had multiple guys scheduled to come out and do the work, and they give me excuse after excuse. When you call him, he has no room on his voicemail and he doesn't answer his phone. I am on disability. He called me this week and said that I still owe him money. I told him that he said I was paid in full. He then said that he would drop what we owe him and come out this week. It is now Saturday and they have not been out. They even have some of the siding torn off of my house.
    - Donna W.
  • A
    Building Performance Solutions
    Made initial contact as they were doing a residence across the street. I had a multitude of questions and the owner was able to answer quickly and informatively. When I went on line to follow up on what he told me, all his responses were in line with available information concerning his particular product and procedures.
     
    There wasn't any high pressure sales, he was available for further questioning about the product and how long it would take to do the job.

    The estimate was fair, and seemed reasonable.

    The owner and his crew arrived at the agreed date and time.  They went directly to work, laying out plastic and paper throughout the house as the owner warned us of dust from the process.

    All personnel were polite, clean, dressed for the job. They seemed mindful of the fact  that they were in someone else's home and treated everything carefully and us respectfully. They worked quickly and professionally, no horse playing around, no loud, abusive language or talking. 

    They finished a bit quicker than they estimated and cleaned up as much as they could. We did expect some residual dust from the sanding of the holes they patched, but even that was less than we had anticipated.

    Overall, an excellent group of people, professional, serious about getting the job done and done well. I would recommend them to anyone else who needed or wanted this type of insulation.
    - Stephen S.
  • A
    Superior Spray Solutions

    I felt the price was high at first but I heard from them and they made it right. They had some issues with estimates at that time but they straightened it out for me.

    ****Update** I am updating the responsiveness for this provider.  Everything was ok until I requested a written receipt so I could apply for the Consumer rebate.  I called the company and left a message, I emailed the company requesting a receipt as well and have gotten no response at all. I feel that is very irresponsible for a business who wants to keep and maintain a customer relationship.

    - Ronnie B.
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