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Appliance Repair reviews in Walled Lake

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  • Technician knew right away what the issue was. Dryer was a-okay, was just drawing in the fumes from other work being done in the house (polyurethane/hardwood). Was told the smell would go away once the other work was finished, house needed to air out.
    - Stephanie Y.
  • Very knowledgable and professional. While he worked on the dryer we asked him if he worked on refridgerators. Yes he did. We bought a replacement ice maker but could not figure out how to get inside to install it. He cleared it with his boss and installed the ice maker after he finished the dryer. He also fixed the freezer's drain tube as well. Very happy with this company.
    - Jim and Diane O.
  • My washer - a Maytag - wasn't completing the cycle for washing.  It would fill with water, but not agitate or spin or anything.  It would still have the water, but no action.  So I called Maple Appliance who were very pleasant on the phone and had someone out very quickly.
    They said I needed a new part and they'd have to order it which they did.  It took a few days, but they called and came out to install/exchange the new for the old part.  Everything was fine....except, now when the machine was running the plumbing pipes that feed the water into the machine started banging and the whole house would shake when they turned on but especially when they turned off.
    I called them and they came back and made an adjustment.  Said I needed yet another part.  They had to get that one too, not in their truck.  But they also offhandedly suggested I call a plumber because it might be in the plumbing.  I thought that strange because I had never had such a problem in all the years I'd lived in the home (Since 1984), but only since they'd exchanged a part.  But since after their visit my wash machine continued to have the banging issues when it went through its cycles I called the plumber.
    For another $250 he was able to install some parts at the point the wash machine hooks up to the water feed.  It has helped it considerably.
    I went forward with getting the repairs because I didn't want to have to buy a new washer.  AT the time it wasn't something I could afford.  However, I should have found the money somewhere....I think I wouldn't have had the issue to call the plumber about and I would have had a working wash machine.
    I was disappointed that I paid to have one problem fixed....and it was....only to have another surface.  But that said the machines are older, so maybe I would have the problem anyway.  But there Maytag (wink).  Maple service people were professional and seemed to know what they were doing. I just don't understand why the banging on the pipes continued.  A lot of money for not getting everything I thought I'd be getting.
    - Edith V.
  • The person who answered the phone was courteous and indicated that a service repair person would arrive at our home within 2-hours... we were happy to hear that on a Saturday morning. 
    The service repair person arrived before the two hours had passed, and he was also courteous & professional.  After 15-20 minutes of removing/checking parts and inspecting the system, he indicated the problem involved either the compressor or the associated system tubing (possible Freon leak).  Although he was qualified to "tap" the system to further diagnose the problem, he indicated it would be best to schedule service directly with a manufacturer's service representative to keep the warranty in force.  Besides sharing with us what he had diagnosed, he also provided advice regarding how best to address the warranty issue with the manufacturer and recommended a strategy to store our food items in the interim.
    - William K.
  • My refrigerator was having major problems.  The water dispenser wouldn't work.  The ice compartment heated up.  The crisper froze things.

    The repairman quickly diagnosed the problem and replaced the computer module.

    I have used Sands Appliance Repair several times over the past twenty years and would highly recommend them.
    - Peter B.
  • The service went fine.  Technician said that the dishwasher design has issues with removing food debris and said the only way to ensure that the dishes would clean would be to rinse them through before placing in the dishwasher.  Also using a dishwasher cleaning agent regularly would help.
    - David B.
  • He checked the ice cube and water dispenser on our refrigerator. He showed me the part that had broken on the water dispenser and explained to me that the ice cube maker was defective. He explained all of our options, then gave me his opinion on what to do. We decided not to have it fixed right now.
    - NANCY F.
  • Mr Moss is very professional and did a great job. Replaced dryer motor.
    - Lynne R.
  • Great company to do business with.
    - Lyle G.
  • It turned out, fuse in the circuit board wasn't on.
    - Fawad F.
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Appliance Services in Walled Lake

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