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Orthodonture reviews in Troy

  • D
    Roy D McAnnally
    We've been seeing Dr. Roy D. McAnnally for the past three years. My daughter has had a lot of orthodontic work. He's a great orthodontist. Bedside manner-wise, he's not the best. As far as staff friendliness goes, I've had a lot of issues there with their front desk. For the amount of money that you spend there, everything is charged ahead of time, so it's a prepaid service. I would not use him again. They have no flexibility with their appointment times. They only provide your morning appointments after 8:00 a.m. and only on Monday through Thursday. I've had to pull my daughter out of school at least four times this year to see them. I don't understand how an orthodontic office, which really caters to a lot of this age group, does not provide any flexibility. So they get prepaid for all of these services, don't have any flexibility and have an irritating staff. I mentioned it to Dr. McAnnally personally that this is creating an issue for me and it didn't bother him. He's been doing this for a long time and they have too many patients. They don't really care. His work is good. The results will ultimately be good, but it has been a pain.
    - Sapna M.
  • A
    Williams, Dr. Timothy M
    This was my first visit to this provider, my original orthodontist is in Colorado where I received my treatment. Gayle was extremely helpful and adjusted my retainer on site. Her honesty was refreshing, as these days most providers try to talk you into services that you may not need and she could have easily done that since I already convinced myself I needed a new retainer. When she sat me down she looked at my teeth and asked why was I there since I obviously did not need braces. I showed her my retainer and was in and out in no time and the fee was more than fair.
    - Nick F.
  • A
    Williams, Dr. Timothy M
    This is a busy place with lots of apparently satisfied customers. Dr. Williams and his staff clearly know what they are doing and have perfected their approach to putting kids in braces. They were very efficient at providing information before and during the initial consultation and on the day of the install, they were equally adept at getting my son's treatment underway. The only issue I had was with their initial price quote, which failed to take into account that they use an upgraded brand of braces which cost more than what our insurance plan pays for. This resulted in having to pay a couple hundred dollars more than we originally planned, but overall, we were happy with the service we have received so far and look forward to seeing whether the periodic adjustment appointments go as well. We did not evaluate the effectiveness of treatment yet because it is too early in the treatment to know how well it will work.
    - David D.
  • A
    Williams, Dr. Timothy M
    I recommend him he is good and I have never had a problem. I have even recommended him to other people.
    - Anup G.
  • A
    Smith, Dr. Elizabeth H.
    They have always provided the best care and service and I would recommend them to anyone.
    - Gretchen S.
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Orthodontists in Troy

Companies below are listed in alphabetical order.

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