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Auto Service reviews in Troy

  • F
    AC replacement last year went fine. Will know for sure once warmer weather hits whether I'd change my opinion. Was told the missing rubber isolator only came as part of a new radiator to the tune of $820+ I knew for a fact the rubber isolator had a separate GM part number and I could buy it online at GM Parts Direct for $7.00 They told me have fun putting it in.
    - Philip L.
  • F
    AC compressor replacement went well but their price on the compressor ($816) was very high (twice what I could have bought it online for). They told me it would be$844 to replace the rubber isolator for the radiator since the isolator was an integral part of the radiator and therefore the radiator had to be replaced. A total lie. I knew I could buy the isolator for $7.00 from GM Parts Direct the next day and it took less than 1/2 hour to install. The smart Alek asst. service mgr. told me to have fun installing it as I left the stealership.
    - Philip L.
  • A
    All prices are high when it comes to vehicles.  I will be taking advantage of one good thing.  The dealer that left the dealership that I leased my previous vehicle for, he will come to my job, pick up my vehicle and take it to get a oil change.  I don't have to go there; I don't have to sit around and wait around.  They will do that while I'm at my job and they will have that vehicle back before the end of the day.  That's one of the key reasons I went there.
    - Cathy H.
  • A
    They were very good. The quality of the car is excellent. The salesperson was excellent, he gave me many cars to test drive, and was very open to dialogue and very helpful to get everything done. It's been four years and I've had no problems, other than the regular maintenance. I'm a Ford employee, so they can't negotiate a price with me.
    - Pankaj B.
  • B
    While they were doing the oil change they informed me that they had to do some software updates on my vehicle as well. The first time he failed, it took him twice, so I actually waited for more than an hour and a half for an oil change, and he managed to get everything done and updated. The waiting area is decent. Anything but water you have to pay for. They could be more aware of the procedure that they are doing, or if they need to update their software, then I would hope it will be professional the first time not the second time. They just inform me when I'm at the dealership.
    - Siwei F.
  • A
    It took about four hours, it was done in the time they said, and they did a great job. I check on consumer reports, they were very competitive. They were near the lower end. We don't have any problems with Belle Tire. They told me when they would take me, and they did.
    - Bruno R.
  • A
    We have five Ford cars, and have been going there for twenty years. Service is outstanding. If there is any issues, they will contact for what is going on. They will tell you how long it will take. We like the sales, and service. Professionalism, honesty, and courteousness. Their technicians are well trained, and well informed. Their sales is exceptional.
    - Jean R.
  • A
    Everything went very smooth. I had a flexible schedule so I wanted the lowest price on the transport. I was given a 650 price quote, which I ended up paying only 25 dollars more than the original quote due to a cancellation with the driver that originally agreed to transport my vehicle. I was happy that the situation was handled and I was promptly notified. Even with the final price of 675, it's still much cheaper than all the other quotes I received. The transport itself was done by DSL Logistics, who were very professional. They notified me of the pick up and drop off 2 hrs before arrival and my vehicle came without a single scratch. The customer service for both companies were exceptional. I was very satisfied.
    - HAIPEI J.
  • A
    The final work was great. On time on cost targets. They did a full, “work up” of my car w. suggested maintenance. It was also noted that my oil was dangerously low so we added an oil change to the deal. I was very happy with my visit to Curt Service. Overall the workmanship is top notch and I think the price points are a little above median but not out of bounds.
    - Matthew C.
  • A
    They’re real good. They take care of your vehicle for free when you buy a new vehicle. They give you free oil changes. I drive new vehicles, so I don’t usually have trouble. But the car from this guy called Greg Schilt, and he is the best salesman in the city. Workers were professional, courteous and confident.
    - Steve H.
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Auto Services in Troy

Companies below are listed in alphabetical order.

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