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Find Top-Rated Traverse City Kitchen & Bath Remodel Contractors

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Remodeling Kitchen And Bath reviews in Traverse City

Real People ~ Real Reviews ~ Real Results

  • It was easier to move in with the floors finished (I didn't have to move furniture around after arriving). It was great that he could work with my schedule. The work in the basement went well and I liked his suggestions about the shower, more lighting, and more heat vents. I plan to spend a lot of time in my basement craft room, so it means a lot to me to have a nice place to work.
    - Connie E.
  • I am very happy with the quality of work and the professional way this company handled my job. The work turned out amazing - to my complete satisfaction and the owner is a very conscientious and knowledgeable individual which made me, a widow, very comfortable. I will use them again in the future, if needed, and will refer them to my friends who are looking for work to be done!!
    - JoAnn G.
  • We were very impressed, to say the least, with this company! First, the crew is very trustworthy - we left our house open at times for them to use the bathroom while roof work was being done, and also during the work they performed in our kitchen, with no incidents! Second, they were punctual and completed our projects in a very timely manner! Third, we are extremely happy with the quality of work the company performed and the owner was very caring and helpful with the decision-making. Last, it was very refreshing to have hired a construction company that was this respectful and handled themselves in a very professional-like manner, who also cleaned up and left our home in the same condition as before they began the projects! We are, nonetheless, greatly pleased with the work that was done and will definitely hire Mission Peninsula Construction in the future for any remodeling/repair needs and will also refer them to our neighbors, family and friends! Thank you very much!
    - Lyn W.
  • Rainbow bath and shower did a wonderful job replacing my shower. In one day, the whole job was finished and looks perfect with a custom fit. I had a problem with the door not tight and the company upgraded my shower door for free. It is refreshing to see a company with such attention to customer satisfaction and they no longer sell the door. Overall, they were very professional.
    - Gail I.
  • Worst experience ever! Ryan and his group remodeled our Ada bathroom and did a good job. We then hired them, after assurance that a Traverse project was "no problem, do them often". Ryan's group was literally a bunch of hacks. Some highlights of their lack of skill include the inability to miter a corner for trim pieces, simply attach trim to the wall, they had several pieces just press fitted in, they broke a bathroom towel rack and still installed it, we found that after the final payment. Examples of lack of professionalism are Ryan's group also removed an exterior door to the garage and left if sitting in the room, we heated the garage for 2 weeks. His crew smoked in our cottage, we had cigarette butts to prove it. Also, Ryan assured us the project would take 6 to 8 weeks and it took 6 months. This project was completed last year and we just wanted to forget about Complete Flooring and ever dealing with Ryan. The reason for this late review is when we opened the cottage this Memorial Day my husband almost fell down the stairs that Ryan's crew installed wood on. They neglected to tack in the metal stair cap, it was just jammed into the floor molding and finally worked itself free. Ryan is a good salesman, he seems like a nice guy, but my advice is do not trust him and most definitely do not hire him. UPDATE: 7/19/2017 1. No changes to the project were made except we changed out the fireplace unit, Ryan encouraged this saying the end product would be much nicer. This did add a few weeks to the project, and we were ok with that. The winter was one of the mildest one's we've had up here, so the allegations that further delays were due to the weather are not true. 2. The statement that we made several changes during the project is untrue. The fireplace was a very early change (and the only change was to not re-use the insert we had, but to replace it with a new fireplace insert) and the trim change was due to their poor job the first time. There were absolutely no additions by us to the project, other than to have them correct their extensive errors. 3. They replaced the trim, not because it was a late decision by us (as alleged in the reply), but because the trim they installed first was not mitered, had sizeable gaps in it and some was not even nailed in place (we have pictures - it was a joke how bad every single room looked with the trim - and Ryan acknowledged that in writing, and said it must have been done by one of their apprentices). To imply that we made a late addition to the scope of the project by adding trim is ridiculous. 4. Their reply implied that cigarettes found in our cottage were from our college age children. This is preposterous and downright rude. Our cottage was completely torn apart the entire winter and we never once made it up there other than quick day trips (without the kids) to check on the progress (or lack thereof). The cigarette butts we found were at several of the window sills, evidencing that the workers were inside by the windows and smoking (and they smoked a LOT). 5. The bathtub issue was not a "small leak". Ryan's crew mis-installed the tub insert and it leaked profusely. They tried to fix it twice, and failed, and finally had to tear out the insert and install tile walls. And even then they left the holes in the tub (where the insert attached), and those leaked, so yet another crew had to come out later and fix that! 6. Their reply also said that Ryan was the same person in charge during our first project with them. That is false. Kristy (who left Complete Flooring) was in charge of our first project and she did an outstanding job. Our biggest mistake was trusting Complete Flooring at the start, assuming that Ryan could do what Kristy did. We were wrong. 7. Their reply blamed some of the issues/delays on our house construction. The only issue encountered there was that Ryan's crew had trouble getting the linoleum off the kitchen floor so they proposed adding a new subfloor everywhere, which added a couple of days and which we paid for. Otherwise, the house construction was not an issue. The cabinets are standard cabinets and counter tops. 8. As for the garage door - it was damaged during the time that Ryan's crew were bringing in cabinets etc., yet he blamed the painter (because the painter was not part of his crew) and refused to pay the painter. When the painter called me about it, I discussed it with Ryan and I pointed out that CFI, as general contractor, should be responsible for these types of issues. Ryan's response was that, since we hired CFI, it was really our fault if anything goes wrong and therefore we should be responsible for it (and I still have that email). The painter ended up taking CFI to small claims court and won. 9. We had to finish much of the trim ourselves, including some areas found later that just were not done. There were several places where trim was removed to put in a counter top and then just not replaced, but we did not notice it until later and fixed it ourselves. 10. There are more complaints that we could discuss, including the gaps in the floor that I have had to caulk (as told to do by Ryan), and the heat registers were not even re-installed and it was because the holes in the new floor were not big enough and I had to cut them larger. 11. Finally, the statements made about making concessions to us are also false. No concessions were ever offered to us. We were left with the final bill, with no offer of reduction (even though Ryan himself admitted that there were a lot of problems with this project from the start - and I still have that email too). We just simply paid them about $1500 less for an invoice of around $90,000 (and since finding additional problems, we regret not holding back more). We would not contact them to fix the problems because, quite frankly, we do not want them in our house again.
    - Beth F.
  • Just couldn't get in touch with him. He came over to look, then Never got back with a price quote or a time he would be free to schedule the work. I knew he was busy, but I deserved a call back if he couldn't do it. He may be a great builder/remodeler but I wouldn't know. ****Maybe the problem is with using Angie's List to communicate instead of direct contact??
    - Brian K.
  • Terribly. I made a large deposit upon order of the cabinets and flooring. Wood was delivered to my home for acclimating. We were doing our own demolition, so I stayed in close contact with Bodamer Bros to stay abreast of the cabinet delivery. We did not want to do demolition too early and be without a kitchen over long. I was told that everything was progressing on schedule. My last contact prior to delivery date was the week prior, when I was assured that the cabinets were ready to ship. We proceeded with demolition. Cabinets were to be delivered on Monday with installation to begin at that time, too. But - on Saturday, just 2 days prior to delivery date - I received a phone call. Cabinets were delayed - INDEFINITELY. What? Why? On further questioning, I learned that the manufacturer would not release the cabinets because Bodamer was in extreme arrears in their payments to the manufacturer. Mr. Bodamer did not know when he would bring the account current, so could not say when the cabinets would be delivered. And, no, he could not refund my deposit. He had no money. I was livid. I went into the store to chat with him. He threatened to call the police to remove me from the premises, as he had nothing more to say to me, and he could not refund my money. There were no other customers in the shop, just me and my sister, who came as moral support and as a witness to what was being said. Ultimately, the cabinets were delivered. My salesperson installed them at no charge, and did a fairly good job, though not perfect. He was a salesperson, not an installer. The wood floors were installed by "professionals" hired by Bodamer. A very poor installation. I still have many, many issues with the floors. I suspect I was given substandard wood, and the installers did very poor work. There are so many gaps between boards, both horizontally and vertically. Extremely unhappy with the floors. I was originally supposed to have all this work done in mid-June, but it was not completed until nearly the end of October. I was without a kitchen that entire time. Delays can be expected in many remodeling projects, but since I was in such close contact and was told that the cabinets had been shipped and we were on schedule, only to learn that it was a complete deception, I was understandably upset. I rated a D for quality because the cabinet quality is actually pretty nice, but the floors are horrible. As you'll see in the pics, some gaps are so wide that they extended past the tongue and groove. I gave pricing a D as well, because I certainly overpaid for the quality of work and customer service I received, Every other experience is rated an F. I could never recommend this company to anyone, for any purpose. Some people have said that Dan Bodamer is a very nice man. I did not see this side of him. He was rude, condescending and combative, but most of all, deceitful. Terrible experience that still hurts.
    - Kim H.
  • Rick Sievers, General Contractor and Owner of Bay Ridge Development Inc., provided everything he promised in his bid with skill, flexibility, organization and constant communication. As is probably true with any remodel, we requested changes at various intervals throughout and Rick handled those requests with grace and showed his ability to be flexible. He is extremely skilled and always strove for perfection in his own performance as well as the performance of the specialty services he hired. Rick performed most of the work himself, so he was onsite the majority of the time, and when a specialty service was required, he hired people who worked to his high standards. Rick's organization and communication skills are wonderful and were very much appreciated from day one. There were absolutely no surprises due to Rick's ability to communicate throughout our remodel. Rick was a pleasure to interact with, from beginning to end, and we won't hesitate to request his services in the future. We absolutely love the end result! Dave and Debbie Watson Traverse City, MI
    - Debbie W.
  • Peter and Brian remodeled our master bathroom.  They did a fantastic job with the design and all of the cabinet installation/carpentry and we were extremely pleased with all of their subcontractors.  They were all masters of their respective trades and very professional.  They showed up when promised and kept us informed throughout the process.  They did a terrific job responding to our need to retrofit the current space, accommodated our proposed changes and were very attentive to detail.  We are very happy with our remodeled space.

    - Peggy K.
  • The work was not done because of the providers busy schedule.  I did receive a call back.  The provider showed professionalism and courtesy.  Just wish he wasn't so busy...I would hire him in a heartbeat!
    - Loretta R.
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Kitchen & Bath Remodel Contractors in Traverse City

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