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House Painting reviews in Traverse City

  • C

    Demolition of floors was extremely messy.  The family room was extremely dirty left mortar on almost brand new carpet for five days even after asking Scott to have his employees to clean it up. We had to clean it up ourselves and they  showed us very little respect. I did demand that his employees clean better after this which they did. The time it took to do the work was extremely slow and there were many days that no one showed up.  There were weeks that Scott never showed up at all until we called him to come and fix things that were not done correctly.  The tile jobs not professionally done. My husband and I thought that Scott was going to do the tile work after showing us pictures of his work.  He had other people do the tile and it was not done professionally.  The only tile work that was done well was the tile work that Scott did on the kitchen backsplash. The painting was not done as well as it should have been.  We had to go behind his employees and make lists to get many things fixed or completed correctly.  They cut as many corners as possible. They did fix things if we insisted but we felt like babysitters going behind them and checking every little thing they did. We felt that should be Scotts job he was the contractor. We paid in advance and that was all he seemed to care about was getting his money. The last day he was here he couldn't wait to get paid and leave.


    - Chris O.
  • D
    I purchased an Angie?s List special:  Three painters for one day, for a set price.  I believed the special involved three individual,
    professional painters for some 21-24 total man hours ? a typical work day.

    When Mr. O'Hara arrived to survey the job, he suggested the actual labor would exceed the scope of the special.  I accepted that and made adjustments in my expectations.   Mr. O'Hara assured me I would be happy with the results.  I pointed out several small nail holes and drywall nail ?pops? that needed to be filled and repaired before painting.  Mr. O'Hara assured me all would be taken care of;  he was so busily focused on telling me I would be happy that I believe he never heard my requests to do the spackling repairs.  In addition, I asked him to estimate the amount of paint needed and gave him a check to purchase 5 gallons; the boys and I used 2 gallons, leaving 3 gallons of no use to me.
     
    I could not pin down the date when the work would begin.  When I inquired, Mr. O''Hara assured me ?soon,? as he was finishing another job. This continued for approximately two months.   When Mr. O'Hara finally called, he gave me one evening to prepare for the work the following day.  I moved all the furniture/pictures out of the work area.
       
    On work day, two young men arrived on schedule, with Mr. O'Hara following a half hour later.  He instructed the young men about
    what to do, left and never returned.      The two young men ?completed? the entire scope of the job in 6.5 hours (13 man hours).    When I inquired about the ?three painters for one day? I was informed the boys would return the following day to paint another room.  I moved the furniture from the work site.      The two young men ?completed? painting another room.  In total, they completed 18 man hours of work.  I believe the young men did what they were instructed by Mr. O'Hara to do.

    The reasons for my dissatisfaction include  Mr. O'Hara assured me nail holes and drywall nail pops would be fixed.  They were not ? they were painted over. I fixed them myself and painted over them.    Light switch cover plates were not removed from the
    walls being painted.  Around several light switch covers there was a ½ inch margin on the wall where no paint was applied at all ? leaving an unpainted ?halo? around the switch cover. I had to paint these myself.  These oversights weren't noticed the first night due to lighting.

    Overall, this was a highly frustrating experience.  I have taken much time thinking about this review and shared the opportunities for improvement with the O'Haras.  I feel it is my obligation to other Angie's List members to write that I?d recommend against using them for smaller, interior painting jobs.
    - Blair P.
  • D
    Very slow. What should have taken less than a week took 3. My job was fit in on the weekends and evenings. I never knew when he would be back. Then when the doors and drawers went back on they didn't fit properly. But Jay did come back to correct. I would not use Jay's Painting again.
    - Connie N.
  • A
    I did not have Dan do the work because my condo association said the contractor would do it, and that I should cancel Dan. I will call him if I have further exterior or interior painting to be done.
    - Susan L.
  • A
    We are very happy with Dun Rite Paintings work for us. Philip promptly responded to our inquiry. Did MORE than agreed, as in when he power washed before painting, he included washing the roof which we did not expect, but were delighted with.
    We have 2 colors of trim and then a separate stain on the decks. All work was done in an organized and timely manner. Phil had 2 others helping him. They were all polite and professional.
    Though the job is complete, Philip agreed to return next week for another coat on the deck spindles. We highly recommend Dun Rite to you also!

    As promised, Phillip returned to add another coat of stain to deck spindles when we were out of town. THANK YOU! We encourage all Angie's List homeowners to try Dun Rite Paintings for any work that you may need...well done.
    - Dana L.
  • A
    We are so pleased with the work done by Phil and his Dun Rite painting team.  We felt that his initial quote of 5500.00 for our project was very reasonable, given the size and complexity of our home (two stories on the front, three on the back).  At the time of the quote, Phil walked us through all of the steps he would complete during the project.  He explained that any siding repairs would cost extra.  Once we signed and sent in the deposit, Phil and his team worked every possible non-rainy, non-snowy day to get the job done.  In preparing the house for painting, Phil identified a lot of small things that needed to be fixed; I very much appreciated this, as they are things that I would not have caught that could have gotten worse and caused more damage if not fixed now.  I feel that, although we ended up needing about 34 man-hours of repairs at an additional cost, it was all worth it because our paint job, siding and roof will look better and last longer.  I am excited to see how much more efficient our home is in regards to heating/cooling thanks to all of the caulking they completed.  The house looks beautiful, and I think that Phil's thorough job will ensure that we won't have to do this project again for many years.  You can tell that Phil takes great pride in his work, and will do what it takes to ensure a quality result for your project.  I gave them a "B" for professionalism only because we heard some "colorful" language during the scaffolding process - not a big deal for us, but might prompt a few questions if kids hear it.  Aside from that, they were very professional, cleaned up the work areas nicely every day, and were always courteous.  I would definitely recommend them for your painting project.
    - Jane P.
  • A
    His bid for painting the exterior trim of the house was more expensive than the other contractor who we decided to go with.  Mr. Nichols was very professional in his bid and seemed very competent.
    - Mary N.
  • A
    Very professional company. When first called for an estimate the company owner Dan Brady was prompt with scheduling a walk around the house assessing our needs and had a quote back to us within days. The office manager Amy was always available for questions and concerns and promptly handled any last minute details with our paint crew. She also kept us informed of any changes in time or delays. When we had questions or concerns we seldom had to wait for resolution.
    The paint crew we had were respectful of our property, cleaned up after themselves and were prompt, patient and always had time for our questions and concerns. They were also very knowledgeable about paint products and application.
    The best experience we had was when we and the contractor had an issue of sanding the front deck. Without hesitation Dan followed the wording in our contract and the crew sanded off our front deck right down to the wood and provided us with a most beautiful finished product. They worked a whole day just prepping the surface. He also adjusted pricing on painting our storm door frames as he had interpreted we wanted our exterior entry doors painted. I would use this company again for any interior or exterior painting. Prompt, friendly and fair. They are a very community minded organization as well, donating to charity projects.
    - judith s.
  • A
    We decided to get our building painted before Winter set in. In the Fall, you can't predict the amount of rain that you'll get and this Fall has brought a lot of rain. Intex was very diligent about getting the job completed despite the weather. They were successful.

    - Jennifer G.
  • A
    I live in Spokane Washington and the house to be painted is in Suttons Bay in northern Michigan.  We did the whole deal over the phone based upon mutual trust.  The work done was perfect and the extra work (roofs and decks) was done at no extra charge.  Painting Dun Right definately under promised and over delivered.  Mr. Phillip O'Hare is a true professional and a man of his word!
    - Brian L.
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Exterior Painters in Traverse City

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