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Appliance Repair reviews in Traverse City

  • A
    Affinity Appliance Service LLC
    He had the part on his truck and was immediately able to put the new part in. He was very knowledgeable and knew right away what was wrong with it. He looked at our dishwasher and come to find out we were using to strong of dishwasher detergent. The extra suds were causing an overflow of the drain pan. He could have said anything but he was honest and again knowledgeable.
    - Brenda M.
  • A
    Affinity Appliance Service LLC
    It went really well! Mark was great and a lot of help. Told us everything we needed to know and didn't have a part on him but told my husband where to get it. And how to put the part on. Mark is awesome.
    - Rachel L.
  • A
    Affinity Appliance Service LLC
    He fixed the original problem quickly! & Mark was firm about NOT continuing to fix additional minor issues, saying "save the money for when you might need to replace it--this other repair is not worth it." I LOVE that! He came about a half day after I called, and called a couple of times so I'd know when to expect him. And he worked incredibly fast.
    - LJ P.
  • A
    Sears Appliance Repair
    They tried to fix it, but they needed to order a new part, but they got the wrong part. The service was done and the guy knew what he was doing. It just so happened that one of the parts was incorrect and he had to buy a new one. He was professional. Their call center and getting someone out does take a long time.
    - Rj R.
  • A
    Affinity Appliance Service LLC
    Wonderful! He answered his phone on Sunday to take my call which impressed me. He asked several questions right there to kind of diagnose the problem in his mind and then we made a appointment for service. He arrived on time and went straight to work while answering any questions I had and telling me which brands he thought were more reliable if we ever needed to replace our unit. He replaced the electronic control board which he had on his truck and is the most expensive thing to replace I think and has checked on me a couple times to make sure everything is working fine because I was thinking the frig wasn't cold enough. He guarantees his work, is very efficient, very professional, and has a sense of humor and good personality to boot.
    - Susan L.
  • A
    JET Appliance Service
    Showed up early after calling to see if that would be Ok, was polite and courteous. Explained the problem, my options, and made a recommendation that I not attempt to repair it. One of the coils ran throught the drip pan on the refrigerator and had corroded. Explained it if had sucked up water, the system might not ever run again.
    - Brian M.
  • A
    Affinity Appliance Service LLC
    We've had Mark out to our house on several occasions and have always been thrilled with his service. So far he has worked on our fridge, washer and dryer and range. He gives very prompt and polite phone calls and texts, is competent and efficient and has reasonable pricing. He is also very honest and careful when he thinks the situation needs someone else and has gone out if his way while traveling downstate to pick up parts that otherwise would have taken potentially weeks longer to come in and cost more. I wouldn't hesitate to recommend his services to anyone looking for home appliance repairs.
    - Margaret R.
  • C
    A & E Appliance Services
    The technician came out and found a hose that was not properly installed. He technician was able to fix the hose. The machine was under warranty, so there was no charge. It took a month after being contacted by Samsung to come out. It took another two weeks after their initial visit to come out and fix the issue.
    - Patricia W.
  • A
    JACK'S APPLIANCE REPAIR
    I was totally impressed with the professionalism and integrity displayed by the owner of this business. He came in, quickly assessed the situation on both the washer and dishwasher, rapidly fixed both issues, and then spent some time educating me about how to care for the machines, and what to watch for that might indicate a need for a more complicated and costly repair. He was obviously looking out for my expenses, which is so admirable! He stated that he would do the more economically advantageous repair first, and then if it became necessary, I would call him and he would then wave the initial house call fee and charge me only for the parts, shipping, and labor of the repair itself. I am impressed with his knowledge, and his desire to pass along some general understanding of the reason the machines were malfunctioning, and what it might take to make them operate at their best. I absolutely would call again in a heartbeat. And, to top it all off, the price for his visit was far below what I feared it might be. He fixed both machines for a total of $123.00, which includes the $65.00 fee for coming out to the job site. Phenomenal! And my appliances are working again!
    - Debra L.
  • A
    JET Appliance Service
    The office person and the technician were both very pleasant and good to work with. We appreciated the promptness. Overall we are very satisifed and we will definately call them again if needed. The price seemed a little high, but I don't really have anything to compare the price to; everything seems to cost a lot these days.
    - Shaunna B.
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Appliance Services in Traverse City

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