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House Cleaning reviews in Sylvan Lake

  • F
    The Cleaning Authority
    We used the service for about a year and recently moved. The cleaning for the most part had been good, but since we moved, we had been unhappy with the quality compared to our other home. I asked about a reschedule one day since the girls were late and let him know that I had been unhappy with the service. Jim let me know there were only two girls instead of three and they were running behind. I again let him know that I was unhappy that I was not told they were late and that I had guests coming and that my whole family and dogs were home now. Jim told me that this was not the first time he had to "deal" with me and that I had given him late notice about stopping the service for the summer. He was quite irritated and then proceeded to "fire" me and told me we were terminated and he did not want our service. He was extremely rude and unprofessional. I have never been treated so poorly from a business owner. I let him know that I would spread the word about his professionalism and hope that anyone looking for a cleaning service would never choose such an incompetent and ill mannered company! Shame on Jim Miller for such disrespect!
    - kirk M.
  • C
    Hola LLC
    They arrived early, and were very pleasant - but they showed up with no vacuum!   They were more than willing to go fetch one (being paid by the hour), but I said no, I'd vacuum the carpeted rooms myself later.
    We talked through the job, expectations, etc., then I left.
    Four hours later, I still hadn't heard from them, and when I went to the house, they were there, dawdling around.   
    I told them the job was done and paid them.
    Nice people, but very slow-moving and inefficient.  The job they did do (considering they didn't vacuum!) could have easily been performed in half the time.
    Don't hire them on a hourly basis!

    - barbara a.
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Home Cleaning Services in Sylvan Lake

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