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Bathtub Refinishing reviews in Sylvan Lake

  • F
    Detroit Tubs
    The first employee spilled the compressed apoxy mixture in about 15 places on my wood floors from bathroom to front door.  He came back next day and used a paint thinner to get the mixture off my floors.  This also took the finish off the floors in all areas.  Then the bathtub was already scratching off so another crew of employees striped it all off and recoated my walls and tub.  The result stuck but was white instead of almond-which they had just removed.....my sink and toliet are almond.  
    The smell is horrible from the product so I went and stayed at my daughters after each application. I then noticed that my sink counter top was ruined from the second crews overspray.
     I called the owner Bob Anderson and he came out to see the damage done.  He said he would have someone come out to look at my wood floors.  After 3 weeks no one ever called or showed up.  I had a few hard wood floor people come out and I was told by all- that my WHOLE lower level of wood needed to be done all together that it can not just be spot fixed.  And I  will have to replace my bathroom countertop also.  Bob said I am a liar that his crew did not do that to my counters-that is was already like that.  I called him with the findings from the floor company and he said NO WAY will he pay for this repair that I was crazy and just trying to get  free floor refinishing.   He would send me $250 to 350 to fix the floors and countertops.  I was told to never call his office again that my calls would not be accepted. 
    My son-in-law has contacted him several times to no avail.  I sent him a registered letter requesting his licence number and his insurance company info.  My insurance company came out and refused to cover due to a requested job from an outside company screwing up your house.  Bob knew that my daughter, son-in-law and 2 grandchildren were moving into our home in a few weeks for 6 months while their house was being built that I needed this all to be taken care of.
    .He is a very rude man and not a good owner of a company.  Should not be in business,  I plan to call bbb and take him to court if not resolved by him in a fair manner.
    Michele DeLongchamp
    - Michele D.
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Bathtub Refinishers in Sylvan Lake

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