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Moving reviews in Suttons Bay

Real People ~ Real Reviews ~ Real Results

  • BEWARE! OWNER'S JON & SHERRY LEVINE ARE UNETHICAL CROOKS AND RUN A
    FRAUDULANT BUSINESS. IF YOU HAVE PROPERTY DAMAGE, PLEASE WRITE A REVIEW
    AND REPORT IT TO THE BBB, AMSA, ANGIE'S LIST AND MOVING.COM TO PROTECT
    OTHERS.

    THEY ARE NO LONGER AGENTS FOR ATLAS VAN LINES YET THEY
    ADVERTISE THAT THEY ARE. THEY MIS-REPRESENT THEIR STORAGE FACILITY. THEY
    WILL DESTROY YOUR VALUABLES AND TAKE NO RESPONSIBILITY FOR THEM. READ
    ON TO UNDERSTAND WHY I HAVE WRITTEN THIS.

    I trusted this business
    with my life's possessions and they were GROSSLY NEGLIGENT and
    UNPROFESSIONAL in regards to moving and storage. I WAS a loyal customer
    having used them in 2010, but in the end suffered tens of thousand's of
    dollars in loss due to careless packing, negligent storage, fees and
    rent.

    GROSS NEGLIGENCE, DECEIT & THEFT: Jon Levine instructed
    his warehouse workers to throw my sofa away when they discovered it was
    ruined by water after leaving my vaults outside for months. They LIED
    and claimed that the sofa was mis-placed. This sofa was part of a large
    Roche Bobois sectional that was very expensive. I was informed that they
    looked everywhere in their storage facility and just could not find it.
    Since all of my possessions were moved into crates, it was hard to
    understand how this could possibly happen. Did the owner REALLY think
    that I wouldn't notice my couch was gone??? It's only the largest piece
    of furniture I had.

    WATER DAMAGE (see pictures): A mid-century
    modern family heirloom suffered major water damage and breakage. Since I
    stored my items before moving across country, it was obvious that this
    cabinet had sat in water and then the water dried creating, cracking,
    peeling, warping of laminate and water stains. A restoration expert said
    he could attempt to renovate the piece but it would be expensive and
    might not look the same. In addition to this piece, other boxes had
    suffered water damage which left BLACK MOLD on anything of natural
    fibers (clothes, rugs, baskets, etc.). Other expensive pieces of
    furniture were scratched, warped or had bent hinges, all of this costing
    me to have repaired.

    UNPROFESSIONAL: I spent hours filling out
    the claim forms, taking pictures, getting repair estimates and making
    sure I referenced each item, submitted the document and waited and
    waited for a response. Atlas was only responsible for the shipping so
    they attempted to contact JBL. The claims adviser informed me that Jon
    Levine would not return their calls after 2 weeks of trying.

    As of this review, Jon Levine has not contacted me despite all the documentation, phone calls and messages from his staff.

    YELP review dated 1/1/2016 shows pictures of damage at
    https://www.yelp.com/writeareview/biz/96_zpB3gQ-yEYjlXS2XiVQ?return_url=http%3A%2F%2Fwww.yelp.com%2Fbiz%2Fjbl-moving-and-storage-chatsworth&review_id=X--slduGikHzP_4o4owlnw
    - Carolyn P.
  • They did the "in-house-shuffle" first, getting the room ready for mom's furniture, then they moved mom. They were running late to look at the things mom wanted moved, but the called to let us know. They were on time for the move, they are pleasant to have around and were extremely careful with the furniture, walls, etc. They moved a piano for us about 7 years ago and were great then which is why we called them for this move.
    - Desiree V.
  • unknown
    - Michael E.
  • very smooth.......perfect.
    - Janis S.
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Moving Companies in Suttons Bay

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