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Plumber reviews in Sturgis

  • A
    Lincoln Plumbing & Drain Cleaning
    A good job as always. They were prompt, friendly and proffesional. They always do a good job. Even when it's late Friday afternoon. We didn't have the problem until around 4:45pm and they still came right over. My family and I have used them several times at different residences and have never had a problem.
    - Nancy P.
  • F
    Wolverine Water Treatment Systems, Inc

    After giving the system about 2 months to gage the effectiveness of the system it became clear that there was no improvement in the smell of the water. Since this was the second attempt at fixing the problem with 2 different companies, I decided take have the Wolverine equipment removed and was determined to find a reputable company with proven results finally fix the problem.

     The first company I used had quickly agreed to take their equipment back, with apologies, at a reduced price. The experience was quite different with Wolverine. When I called I was turned over to a Manager by the name of Don Wheaton. When Mr. Wheaton learned that I wanted to return equipment he immediately refused without asking me what problems I had been having. He simply said "we don't take equipment back". When I told him that his equipment had only been used 2 months he said "I don't care, you had 3 days to get a return and that time is over". Mr. Wheaton then asked if I had contacted them about the problem before I removed the equipment and I said "yes", he basically told me that I was lying. Finally, when I asked him if this was the standard level of customer service I should expect?, he hung up on me. I admit that about a year had went by between the time I informed them that I was removing the equipment and the time I asked them if a partial refund, but the kind of response I received was extremely unprofessional.

     In summary, I felt like the salesperson was probably under educated about equipment. In hind site I would say his level of training ended at being able to test water with his portable test kit. As for Service after-the-sale, I think the response I received from their Manager speaks for itself. I can understand problems occur and results may be something than what is expected but how those things are dealt with set good companies for poor ones. Clearly, Wolverine failed and I would never use them again.


    - Daniel F.
  • A
    Kinsey Construction
    Rob was very helpful, looked forward to get his projects done so other trades could complete their work. Gave suggestion on how things could be done more efficiently. Did the job right even if it meant taking more time. VERY SATISFIED!!!!
    - Jerry N.
  • A
    Roto-Rooter Plumbing & Drain Services
    After the sewer backed-up, I caller Roto Rooter for assistance. The person I tales to was professional, listened well and helpful. She provided a time window when I could expect a technician to arrive. Later, within the window, she called and advised me that the technician was on his way. He arrived within the time frame provided.The technician was very professional. After listening to my description of the problem, he quickly focused in to the problem area an went about his business correcting it. He explained what he was going to do and the expected results. After the problem was fixed, he explained what he problem had been and how it had been repaired. He went on to go over possible future problems and steps that can be taken to mitigate them.Over all I was very pleased with the service and outcome.
    - Ray K.
  • A
    R & M Service
    The service man arrived on time, was clean and professional. The same service man did both the faucet repair, and the service on my Heat Pump. I have not had any problems with the repairs, and am very satisfied.
    - Jerry N.
  • A
    Modern Plumbing Sewer & Drain Contractors
    Technician showed up to replace the shower faucet, that went well. Upon testing the faucet, discovered that the drain leaked. Asked the technician to replaced the drain, in the process of replacing the drain another item was damaged. This the company replaced at their expense (significant). While the replacement may have taken longer in our case than in some others, but this was a result of our availability to be home for the tech. Overall a positive experience.
    - james h.
  • A
    BOALS SEWER & DRAIN CLEANING
    Rex Bystry came promptly, and provided a thorough cleaning for less than half the price of the previous cleaning by Mr. Rooter.

    - Jack H.
  • A
    BOALS SEWER & DRAIN CLEANING
    Excellent!! I called him and he was at my house in about 10 minutes. He fixed my clog quickly. Very nice guy and great service.
    - Angela T.
  • A
    BOALS SEWER & DRAIN CLEANING
    Rex came out same day. Identified problem, went to get parts and was back in 15 minutes. Replaced switch and had it working in no time. Very reasonably priced!! Will use again!!
    - Michele R.
  • A
    BOALS SEWER & DRAIN CLEANING
    went well. he also does plumbing and i always call him for both.
    his prices are very reasonanable.
    - merrie s.
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Plumbers in Sturgis

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