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There are 45 highly-rated local cabinet refinishers.

Cabinet Refacing reviews in Sterling Heights

  • A
    Luxury Kitchens
    Can't speak highly enough of this company. The owner, Wayne Smith, is very personable and easy to deal with. He stayed in touch with us during the entire remodel. Installation by Gary was very professional with great attention to detail. While working, he made sure the kitchen area was enclosed with plastic to avoid any possible dust spreading throughout the house. After completion of work each day, the entire area was cleaned with no hint of dirt of dust anywhere! They offered a large number of cabinets as well as handle/knob options to choose from. My kitchen looks like a million bucks! I would definitely recommend Luxury Kitchens to anyone considering a new kitchen remodel. You won't be disappointed.
    - Monica S.
  • D
    Luxury Kitchens
    Initially, we were very impressed with Wayne Smith. He was one of the few Angie's List providers who returned messages sent through the Angie's List site. He was prompt and courteous. He visited our home, brought samples, and was friendly to our dog. He helped us make good choices. We were also impressed that he and his subcontractor, Gary Brown, rapidly produced certificates of insurance when we asked. The best part was Gary's exceptional craftsmanship. The materials Wayne ordered for us (Wilsonart) were also of a very high quality. What went wrong was that Wayne lied about delivery dates, when our material was in, and other details. I recorded conversations with him and kept photos of all the text messages he sent me. We had originally planned for the job to start 11/28, and we gave our deposit in early October. When I called 11/23 to confirm the 11/28 start, I heard a litany of complaints about his workload and problems that apparently delayed the start. When we did start, I got an emergency call the day before saying the material was being delivered to my home and I had to be there to receive it. There wasn't any notice, and it meant rearranging my work schedule. Gary said to me later, "That's odd. Usually we send the material to the shop." Wayne had said Gary could meet me at my house the day of the material delivery, but Gary was delayed by a flat tire. When the trucker brought the material, he left a metal hand cart on my sidewalk. I looked like a fool running down the street trying to catch him, and I wasn't successful. Wayne called me an hour or so later (the cart was safe in my garage) and said I should GO HOME to let the truck driver back in to get his cart. I pointed out that I worked for a living and the weird delivery details had already caused me to miss a meeting. I was finally at work and Gary was due at my house soon - I told Wayne to have Gary give the trucker back the metal hand cart. The work started and then stopped. Gary said that some of the wrong size doors and plywood had come in. This is when the problems with Wayne really began. Every few days, he'd tell me he was expediting. Of course, I expect someone to cushion things for a customer a little bit (perhaps saying "I hope to have it Tuesday" and then delighting a client by saying "Good news - the vendor put us ahead and it will be here Monday"). When the new material did come in, Wayne texted me that it would be in soon. He apparently texted Gary that it was already at the shop. When I told Wayne to start the work again or I'd sue, he immediately put Gary back on the job. Gary called and asked if the material was at my house! I said I didn't have it, and then he apologized. He said it was his error, and it was at the shop. Wayne tried to blame Gary, and forwarded the message he had originally sent Gary saying the material was in. Sadly for Wayne, he also proved Gary wasn't the problem: Wayne forwarded me a message proving he LIED about when my material came in. Once Gary was back on the job, he did beautiful work, and he worked straight through Saturday and Sunday to finish. The job that was supposed to be started 11/28 started 12/5, stopped 12/6, resumed 12/16 and concluded 12/21. We had a ripped-up kitchen from 12/5 on, although the sink and stove were usable. Wayne took $200 off the job (that hardly made up for the number of meals we ate out). When Gary was leaving the last day, he asked me for the final payment. The first 2 payments had been $2300, so (my mistake), I wrote a check for $2100 (removing the $200). What I forgot was the last payment should have been $2180. Wayne called me and said "I found a mistake on YOUR part," which seemed like a bad way to treat a customer. If I were in his shoes, I would have called and said, "Hey, thanks for remembering to deduct the $200 and for giving Gary the final check. Do you like your kitchen? Did you mean to send me the other $80?" While the work was beautiful, and Gary Brown is a true craftsman, I would never do business with Luxury Kitchens or Wayne Smith again. I understand delays and inconveniences. I do not understand the tendency to blame the customer and blame his subcontractor instead of taking responsibility for the problem.
    - LAURA S.
  • A
    R.Quinn Construction
    It took a little while to schedule the work but once it began the work Randy and his brother performed was solid and professional. He also recommended some design details that improved my layout. The kitchen is beautiful. I receive many compliments from visitors. Randy was always courteous and trustworthy. he performed most of the work while I was not present. I recommended Randy to my son who is also highly satisfied with the work Randy has provided.
    - Sylvia H.
  • C
    CABINET CLINIC

    I emailed Cabinet Clinic in late April 2014 and explained the problem. While I did not receive a response, I was not initially too concerned - the company uses AOL, an out-of-date email system that is known to block a lot of external traffic. I called at 12:03PM EDT on 05/03/2014 and left a detailed message explaining the problem and asking for a return call and follow up visit. No response was received. On 05/08/14, I left another message at 8:26 AM and said I was an Angie's List member. Amanda returned my call within 45 minutes and said Cabinet Clinic was sold in 2006 and the owner does not honor old warranties, but is willing to work with owners who were dissatisfied with installations by the previous company. She offered to send out a representative but it was clear to me that the lifetime warranty would not be honored and it would cost money to repair the cabinets. I thanked her politely and said I would find another company to re-do the cabinets. She replied, "Okay, thank you," and the call ended.  If the owner were smart, he could have picked up the phone and said, "Hey, let us take a look at it." He didn't. If I owned the business, I would figure one happy review from an Angie's List member would help me.


    The original lifetime limited warranty read "100% transferable even if you sell your home" and continued "Cabinet Clinic Inc. expressly warrants the lamination of all refaced cabinets for an unlimited time period. This lamination warranty includes labor and materials necessary to repair any delamination."


    I don't know whether or not I would be satisfied with this company if it did new work for me. The previous company did a pretty decent job but the quality of lamination was not that good. The counter itself was good and the hardware lasted about 10 years (we have replaced most of the pieces of door hardware). The pullouts are fine.


    - LAURA S.
  • A
    LOWE'S
    I am very pleased with the person that I dealt with. He is very knowledgeable. He spent a lot of time with me. I would definitely recommend this person if someone was interested in going there. He spent a lot of time explaining everything. My husband made an appointment twice and he went there both times. He totally explained everything to him and answered all his questions to his satisfaction.
    - sharon s.
  • A
    Luxury Kitchens
    It all went great. Workers were very professional and did quality work.
    - Josefina G.
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Cabinet Refinishers in Sterling Heights

Companies below are listed in alphabetical order.

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