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Auto Service reviews in Spring Lake

  • A
    Executive Auto Shippers LLC
    This was my first experience moving a vehicle using a transport company. It is an overwhelming process trying to wade through the huge number of auto transport brokers and figure out which companies are best. After extensive research and numerous quotes, I chose to go with Executive Auto Shippers. Betty from EAS was extremely patient and answered my millions of questions as I navigated the process. Ultimately it was the excellent customer service and numerous positive online reviews that made me choose EAS. Overall the process went fairly smoothly. EAS worked with me to arrange for a carrier to pick up my car in San Francisco on Monday, January 12th. However, due to carrier scheduling changes my pick up date was moved to Friday, Jan. 9th at the last minute. This was a slight inconvenience but Betty at EAS and the driver worked with me to make the pickup as easy as possible considering the circumstances. My car was handled professionally by the carrier and it left CA on Friday afternoon. The driver gave me an estimated delivery date of Tuesday, Jan 13. Unfortunately the carrier's vehicle had engine trouble en route so my car wasn't delivered until Friday, but both the carrier and EAS were extremely responsive and helpful in keeping me up to date about the progress of the repairs. The car was delivered without a scratch on it and the delivery was very easy. Bottom line, I would use EAS again and recommend them to anyone looking to transport a vehicle.
    - Kirsten O.
  • F
    GRAND RAPIDS TOYOTA

    In addition to what I stated above, this dealer also tried to initially pass off cheap and unsafe tires on the vehicle before purchase. I had to push them on replacing the poor quality Chinese made Champiro tires with some decent Goodyear all season radials. In reviews, the Champiro tires were known to have poor wet and cold weather traction, in Michigan that is not acceptable. I should NOT have had to push them on putting decent tires on a Toyota certified used car. The dealer also dropped the ball with getting my plates for the vehicle, the temporary registration expired before they had even gone to the secretary of state for my plates! And then they only got it done after several phones by me to assistant managers to push them on it. After my purchase I never heard back from the dealer to see how I was enjoying my car until they wanted to see if I wanted to trade it in for a newer vehicle about 6 months later! I tried dealing with Toyota Motor Corp and they said it's up to the dealer even though they, Toyota Motor Corp, are the guarantors of the certified used car warranty.

    I will never do any business with Grand Rapids Toyota again!


    - Robert P.
  • A
    Curts Service Inc
    Took my car into Curts. They were professional and punctual. Came back to pick it up later in the week after hours and when the shop was closed. Curt was still there invited me in to the store. He gave me tour of the shop told me every aspect of my repair and made sure I knew about the warranty as well as answered all of my questions. Great service.
    - Dorothy O.
  • A
    Preferred Ford
    We have a particular salesperson. His name is Mike and he's honest. He goes the extra mile. He's always checking before and after the sale to see what our needs are and if he could've done anything different. We've referred him to many people.
    - Joanne L.
  • A
    CS Automotive
    They have the upmost integrity and they do good work. I have given their name to several other people. I never question them and they stand behind their work. They are a family owned business, and I just can't say enough good things about them!
    - Carol V.
  • B
    My Auto Import Center
    It was very favorable. I had kind of an emergency and they worked me in right away. I have always been real pleased with them. They are reasonable and very fair. They do quality work. They do it on time and they stand by it.
    - Bob G.
  • A
    My Auto Import Center
    It went well. I was satisfied with the car I purchased. I was satisfied with the purchase price. I was satisfied with the trident. They were expensive for auto service and not particularly scheduling. I might consider buying another car there. It’s a multi type place. If I go there for service, I would give them a low grade. If I’m buying a car it’s good price. I felt that I was treated fairly about a used car. The car was in good shape and it was warranted. It was an excellent treatment. I was well served. They did very well. I would use them in the future.
    - WILLIAM T.
  • A
    BEKINS' AUTO SVC
    unknown
    - Marcia K.
  • A
    ARNOLD'S AUTO GLASS
    unknown
    - Jane G.
  • A
    Cleveland Street Auto Repair
    .
    - Lawrence V.
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Auto Services in Spring Lake

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