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Specialized Services reviews in South Lyon

  • F
    Hometown was a nightmare to work with. From sloppy working conditions to non-responsiveness these guys were after just one thing...to get paid. Work has still not been completed almost a year later and no reply from anyone at Hometown. I have recently found that the gaps they left in my roof has allowed weather and other things to enter the home. I have contacted a lawyer as Hometown has left me no other re-course. Run don't walk from Hometown!!
    - Bradley M.
  • D
    Very negative experience. Work did not start when schedule, which was not always weather related. Also start times we were given often happened hours later. When operation manager was confronted about this, he became defensive and didn't allow a conversation to take place. Watch your money because we were told a check had been shredded, but we discovered it had been chased. Would not recommend this company to others.
    - nancy w.
  • A
    Excellent ! Recommend 100%. HomeTown Roofing identified the problem and fixed it correctly - unlike other contractors who could not resolve issue . Great workmanship and timely . Easy to reach and work with . Also they provided a 40 year warranty on their work. I give them 10 stars ������ ������ and would definitely use them again !
    - Nancy D.
  • A
    Great roofing, siding and repairs contractor I just had them out to do some repair work for me. This is the 3rd time in 2 or 3 years I have used them. I don't often post praise for contractors, but these folks really live up to their name. They are prompt, courteous, fair and very easy to work with.
    - Mark K.
  • A
    Very well. They emailed me an estimate of expected costs and services. I gave the OK and they came out and were very quick and professional. I have more work that I need done and I will contact them again.
    - Bob M.
  • A
    Very happy with the results. The crews performing the work were very conscientious. They cleaned up the site every day. The work was top-notch. The project manager, Dave, stayed in touch and kept me updated on the plan / activities. Owner, Jim, was very good to work with. Not a high pressure sales experience. They made sure we were fully satisfied. Would use this company again in the future.
    - Gordon S.
  • B
    They did miss-measure the window so when the window shipped in, it was the wrong size. I had to wait an extra month for another window to be made. However, they did a great job installing the window and building out the addition to the roof.
    - Rick H.
  • A
    Parts were paid under warranty, but labor was our expense. They were prompt to checkout unit. However, because of needing to order parts, repair took about 10 days to complete. New unit works well. They were neat and cleaned up well after finishing the repair.
    - RICHARD B.
  • A
    Zak did a great job of working with me to put my ideas into print. Communication was great and Zak works hard to make sure you are a satisfied customer. I would highly recommend for design or website work.
    - Tim A.
  • A
    The day we scheduled the appointment we received a call 20 minutes before the time to let us know they were on their way. I mentioned we were running late and would be arriving 10 minutes late but it was ok for him to start the inspection while we arrive. By the time we arrived home we found the repair technician on our roof working on the inspection. He introduced himself, his name was Vitaliy and he started showing us the pictures we took where some nails needed to be sealed and confirmed we either need the pipe flashing repaired or replaced. After he explained us the pros and cons of the two options we decided to replace it. Vitaliy did a great job, he not only did his job but also explained us what he found in detail and made some recommendations to extend the life of our roof but recommended to start thinking on getting a new roof in the next four or five years. I was extremely please with his job and suggestions; I was afraid he would try to offer a new roof even if we did not need it yet but he was very honest and straight. I definitely will consider Victors Roofing when the time comes to get a new roof on my house and I highly recommend their services.
    - Jorge S.
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Specialized Services in South Lyon

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