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Find Top-Rated South Lyon Pooper Scoopers

There are 7 top-rated pooper scoopers in your area and 14 to avoid.

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Pooper Scooping reviews in South Lyon

  • F
    *THIS COMPANY COMPARED ME TO DOG FECES IT PICKS UP**** That should be enough to find another company, if you want the rest of the story here it is-
    I found the company on Angie's List and called to get an estimate, which was very confusing. The customer service person I spoke with originally could not give me an answer since my dog doesn't have access to our entire lot. Which makes sense so I asked if they would come out to give me an estimate. I could show them what area the dog has access to and they could give me a price, then we could sign a contract. She seemed very confused by this process and told me someone would contact me to set that up. *I didn't get a very good feeling that would actually happen* So after a week or so went by with no response, I used the online form to ask the same thing. I got a reply back that didn't answer my question and gave me information I didn't ask for���..well at that time I was done with this company. A few days, maybe a week, went by and I got a call from another woman from this company asking if I wanted to start service���..I calmly explained that I wanted an estimate and she agreed that I could have one. She explained she can't put a start service order in until I gave her a credit card. I said I would like an estimate first before I give them a go ahead and a credit card. She agreed and made an appointment for someone to come out and give an estimate on April 1, 2014. The appointment was not kept by the company���.no call���.no email���.nothing. Just a NO SHOW on their part. I sent an email this morning asking why they didn't keep the appointment for the estimate or call to reschedule���.or call and say and quot;we don't give estimatesand quot; I was wondering why they don't want my business���.am I out of their service area??? I wanted some answers. I finally got a call from someone who claims to be my first contact with the company���.I calmly (and in a nice tone) started to explain all the phone calls and emails and the 2 different women at his company that made appointments/promises that I could get an estimate. He started off by saying he was the first person I spoke with and this is NOT what he told me. (OK, telling a customer they are wrong is NOT a way to get business���.CUSTOMER IS ALWAYS CORRECT) Just to clarify, I was NEVER told I couldn't get an estimate���.I was told service couldn't start until I gave a credit card. I made it clear in the 2nd, 3rd and 4th phone call I was NOT giving a card until I had a price���.I was told that was OK from the women I spoke with. He then was telling me there are new people and procedures and due to a busy season things are hectic. I then rudely interrupted him, not calm at all by this point, and raised my voice to tell him how crappy the customer service was and to take me off any list of potential customers���I was done at this point with his company. A few hours later I checked my email and he left me what is a completely UNPROFESSIONAL email. In his email he asked if I could calm down and call him back so he could set me straight���.HE ALSO COMPARED ME TO THE FECES THEY PICK UP****
    STAY FAR AWAY FROM A COMPANY THAT COMPARES POTENTIAL CLIENTS TO DOG FECES IN AN EMAIL
    - Laurie H.
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Pooper Scoopers in South Lyon

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