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Boarding reviews in South Lyon

Real People ~ Real Reviews ~ Real Results

  • I was scheduled for 01/12/18 and received a call on 01/11/18 canceling our appointment because I was asking questions on what the feeding procedure was... After noticing that my GSD's were returning home skinnier than normal and very thirsty from previous trips, I wanted to reassure myself that perhaps the dogs were under stress and that they would ease my mind... But, instead I got a call telling me that I accused them of not feeding my dogs and that they were not going to tolerate this behavior!! That I needed to go elsewhere because I wasn't welcome there anymore... And, was hung up on!! I didn't even get a chance to say anything and when I returned the call I was hung up on again!! Horrible place... Manager is very unprofessional!! They actually did me a favor... If they treat the paying customer like this, now I really wonder how they treat the animals!!
    - Diane M.
  • They were close by and their website was impressive. They also had a groomer available. I worked out pretty well.
    I didn't get to see the facility where the dogs stayed, but it wasn't as clean and modern as I would have preferred in the reception area.
    Overall it was good.
    - Mark S.
  • very well. The examination and evaluation process proceeds as stated by Drs. Smaltz and R. The prices they quote are the accurate ones. Medicines are slightly more expensive there, but available. If one wants to use a mail away Rx service, then Dr. Smaltz provides the necessary writtent Rx.
    - CAROLYN J.
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Kennels in South Lyon

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