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Hvac Repair reviews in South Lyon

Real People ~ Real Reviews ~ Real Results

  • The crew that showed up to do the work was AWESOME! Very professional and personable. They treated myself and my home with respect, and even played with my dogs. They answered all my questions and encouraged more even. I would have absolutely no reservations recommending this company to anyone.
    - Shannon M.
  • Went well. They came out and explained the problem (I already knew what was wrong, they confirmed) and offered alternatives for fixing the immediate problem and long range options. We hired them to replace everything. They gave us a timeline and accomplished everything on time and for the agreed upon price. They also fixed some problems with the water heater vent that were not part of the work at no charge.
    - Dennis S.
  • He is rude and talks down to you. Rubs it in that he has a mechanical license and you don't. Pounding on my door and asking why my laundry room door is locked, which I have a right to lock. Totally annoyed that he has to be there and acts as if you don't know anything and he knows everything. Of course I don't have a license or I'd be doing the work myself, but he doesn't have to be so rude to my input and suggestions.
    - Katie R.
  • Went fairly well since the A/C hadn't ever been tuned up since the house was built 14 years ago. It also needed Freon which was extremely expensive (about $800) because they don't manufacture this particular type any longer. But I was told it should help my unit to last another 2-3 years before it needs to be replaced and the cost could be applied toward a new A/C unit.
    - DEBRA J.
  • We ended up having three visits: initial inspection due to a safety concern, cleaning, part replacement for an item found needing replacement during the cleaning. Each of the service providers were excellent. They asked questions and gave detailed explanations on what they found, recommended and what we should expect from a well running furnace. Turns out a previous owner or technician had made some "odd" changes at some point before we bought the house; Lakeside took the time to sort it out and return the furnace back to the original specifications giving us peace of mind in the quality and care they take with their customers. Based on our experience we decided to sign up for their maintenance plan and will now have our furnace and air conditioner inspected/cleaned by them annually.
    - Jessica B.
  • Eric Gates and crew installed our air conditioning unit in our first house in Ypsilanti township over 25 years ago, replaced the water heater (at least once), serviced the air conditioner and other heating products over the years. They also had performed many of the same services to my parents in Milford for over 25 years. We always have received a great response, professional service, and a fair price. When we moved to South Lyon this past year and had an air conditioning issue (on the hottest day of the summer, of course), Eric diagnosed the problem on his way home that night, and returned a half hour later with the right part to get us up and running again. The price was unbelievable given the fast service and after hours timing of the problem. When we replace our aging air conditioner or need any other products or services, Eric Gates will be the first and probably only person we'll call.
    - Kathryn S.
  • Really well. Took about 4 days. They were courteous, prompt, and professional. The audit they did before hand was extensive and took over 7 hours. After the job our house is almost energy star compliant (the work they did all exceeds the energy star ratings) but our heater and ac unit need to be upgraded to make that happen. Overall, they helped us with planning, understanding, and rebates. It was educational and it's made a huge difference for us. No more cold spots or hot spots, dust doesn't accumulate nearly as much (we need new carpet upstairs too), and we can actually feel normal temperatures on every floor of our home.
    - Nicole C.
  • I owned a home for 15 years and they took care of all my furnace and air conditioning needs. I have been in this house for 15 years and they continue to do it for me. It was all part of the purchase price. It was the first maintenance check after a year. I have an ongoing annual contract with them to come out every fall and prep the furnace; to clean, maintain, and check. Every spring they come out and do the same thing for the A/C. It is an ongoing thing and it has been going on for many years. I haven't needed any repair. I continue to use them, they are a great company
    - Jeffrey S.
  • I've had them for many, many years. I owned a home for 15 years and they took care of all my furnace and air conditioning needs. I've been in this house for 15 years and they continue to do it for me. The price was very good and the workmanship was beautiful. They're a great company. They've been providing an ongoing maintenance service for me for many years. It included restructuring the plenum over the furnace downstairs and all the tin work and all the line replacements and new electrical. It was a complete job. I've been using them for 25-30 years now. I always get very good, prompt and excellent service from them. What stands out about the air conditioner is, it's keeping me very cool and dry in my house. They will be out here in a few months to tune, clean and check on my furnace.
    - Jeffrey S.
  • Not well. Basically they just recommended we get a new air conditioner & water heater (which we weren't experiencing any problems with water heater). Disappointing when I wanted a honest opinion & felt like their intention was to just sell products.
    - Jeffrey H.
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HVAC Contractors in South Lyon

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