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House Cleaning reviews in South Lyon

  • C
    Was very happy with the actual cleaning, the two girls did a great job and would recommend them. The issue was with the pricing given to me by Angie after meeting me and going through the house and all that I expected, she quoted a price and time frame. Price was then increased in order to get everything completed. I think they just need to improve their estimating so this does not happen. Would use their services again, however, make sure that you get complete pricing and detail of what actually will be completed for that price.
    - Donna H.
  • A
    I love their service so far. They do whole house cleaning, but allows me to add or subtract certain areas of the house to be cleaned and only pay for what I want cleaned that particular day. Which is great because a lot of house cleaning providers do not do that. They always have two to three people at the same time that work together and the service is always quick. They do a great job.
    - Kelly S.
  • A
    They are very flexible. They do excellent work -- everything is spotless. They always send an email the night before they come to ask if there is anything special I'd like them to do & the time they'll show up. For example, one time I had them clean out a popsicle spill in my freezer. I've used cleaning companies for years and no one comes close. They use their own green cleaning products and show you what they're going to do. They've also tried a number of products to work on my hard-to-clean floors until I was happy.
    - Lisa W.
  • A
    They have been cleaning for me for the past few years. They call each time to verify the time they will arrive. They show up on time and do great work. They are quiet and efficient and the house glows after they leave. Today, the cleaning crew had to stop for gas on the way. Because this delayed them by a few minutes, they called to tell me they were running late.
    - Cynthia S.
  • B
    I was pleased with everything except the results of the hardwood floor cleaning (which is almost the entire first floor). The hardwood was quite streaky in general and slippery in the areas where stainless steal cleaner was used.
    - Christopher S.
  • A
    Amazing Service.
    Kristi and her team are very professional, reliable, and thorough. They take very good care of our home and truly make it a personal experience by following through on any and all special requests. I have used four different cleaning services over the last 20 years and can tell you by far that a2 Green Clean is by far the best I've dealt with. Even if they aren't the cheapest quote you receive, I can tell you with certainty that you'll quickly realize that price isn't everything!
    Thanks Kristi for being a great partner in taking care of our home!
    - Troy C.
  • A
    I can't say enough good things about Chris the owner. She was supposed to come with two helpers but due to an accident she came on her own. She worked for 7 hours and did some miracle work on my home. We had leased our home to absolute pigs who apparently never did any cleaning whatsoever in the 3 years they leased. We thought the shower door would have to be replaced along with the double oven, but not the case, Chris worked her magic and got them clean, WOW!!! I probably could have used her for another 7 hours but that's not realistic! We will use Chris again for normal cleaning and would highly recommend Beacon Cleaning!
    - Andrea S.
  • D
    For the first couple of times they were
    On time and did a great job. They did what you hire a cleaning service to do. Then they would call the day of and change the time. Very annoying, but we let it go. The cleaning went downhill. I called a couple if time to have them come back to do what they missed. They did come back attitude and all!! Finally, I was sick of calling. I figured I can half a** clean my house for free. For all that money they were here less than and hour and did a crappy job. Look elsewhere.
    - Becky C.
  • A
    I like to clean and like to think I am pretty thorough when I do it and in the past I have had a cleaning company come to my own home a few times over the years and I always found places that were missed--easy stuff like around the toilet or countertop areas behind the faucet.   After Kristi and her crew came in and cleaned (and they had a lot of cleaning to do, this was no small task), I could not find any area untouched and I even looked!  Everything was done.  It was unbelievable.  And it smelled wonderful afterward.  I cannot say enough how a great of a job they did for my parents.  When my parents came back that day after everything was done they were amazed and so happy with it all.  Not only did Kristi do a fantastic job, she also came through for us on short notice.  I realize this may not always be the case, but in any event, it all worked out perfectly and I would recommend this company to anyone.  Great work!
    - Ellen W.
  • C

     Initially when the company was new and selling themselves they used our rather small commercial (Church) cleaning as a show case and for reference letters, and gave us a good discount for being a small religious institution, and the owner was on sight, they were top notch, went above and beyond.  However as they started to grow and take on larger commercial contracts, we frequently had sub-standard short cleanings, The three uniformed trained men, were often 1 guy with no supervision for only 50min.  not two hours. The quality  failed from lack of time and commitment. They got city buildings, museums and car dealerships pre schools. to much expansion with too little trained staff always ended in excuses, alarms being set off. the two no shows, there were always good excuses a broken floor machine, equipment locked in a model house some one sick, the key broke in a lock.. on and on. When we started complaining and they came before the council for contract renewal they offered a free 3 weeks of cleaning for a chance to show they could and would do our job.  They missed 1 week, then were back two then  said they left us a note ( which we cold not find), that said our wanting unreasonable amounts of time and level of cleaning, all we wanted was what we had originally they would clean in July only if we still wanted them.  The emailed and phoned, no one called or emailed. no cleaning for two weeks, then someone came but left after 45 min. and did a real  half hearted lick and promise.  Then a week late a call  about a motorcycle accident, by one of the partners and a two 2week hospital stay.  But no rescheduling or trying to set something up for perhaps a lighter cleaning, at least floors and baths done.  We have a pre school and cannot have un cleaned bathrooms  Now no one returns calls, they c hanged email and phones and said they would get beck under reorganization in 36 hours bear with them. that was 5 days ago.   I have received a phone call today stating they have changed  the problematic partner and will clean church this weekend ,  If this occurs and we get better service I will re-evaluate the service, as preformed by previous owner


    - Ronald & Bonnie R.
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Home Cleaning Services in South Lyon

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