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Drain Cleaning reviews in South Lyon

  • A
    I called Tuesday morning because our kitchen drain was backing up.  W knew there was a blockage further down the line because my husband cleaned the trap and checked the garbage disposal before calling the plumber.  We were informed the cost was $175 for snaking the first 20 feet of pipe and then it was $1 per foot after that. They also gave us $20 off for being first time customers. He arrived within a few hours of my call and was able to look at the drains in the house to determine how far down the line the backup was.  He then snaked the drain and found the clog about 50ft down the pipe.  He snaked an additional 25 feet to make sure everything was clear and only charged us for the 50.  He was very thorough and ran the water while finishing the paperwork to make sure everything was clear.  He was very professional and quick and we will definitely be calling the company for any future needs.
    - Amanda W.
  • A
    Matheson team did great.  showed up for work exactly as promised (I was working against a deadline) and completed the work, including cleaning up after themselves, on time.
    Only little hiccup was the financing...  because of the amount of work being done, I elected to do 12 months same as cash.  This was financed through GE Capital by Matheson.  Matheson initiated the paperwork with GE well before the work was scheduled to even start.  So I was a little wary and notified GE that I would let them know when the work was completed to my satisfaction before starting the clock on financing.  May just have been miscommunication,
    - Joe T.
  • A
    October of 2012, we found our kitchen and crawl space flooded with water that was leaking from a pipe. Had another company come out and dry out the crawl and kitchen, plus spray for mold
    Then the insurance adjuster came out and assessed damage
    We asked and he recommended William Ellis
    Called right away and immediately became connected to Maggie with William Ellis
    She came over the next day and walked us through what they would do to fix this mess
    We signed with them and within 2 days we had Nancy at our house designing a new kitchen
    We were involved in the process of picking out the new cabinets, flooring, sink, granite countertop, etc
    Maggie worked with us day and night to provide us service every step of the way
    She provided a work schedule and told us when each person would be at our house
    Every person we dealt with was professional: drywall, cabinets, plumber, electrician, handyman, painter
    We had many different people in and out of our house over 6 months. Each was friendly and got the job done
    William Ellis also dealt directly with State Farm insurance and helped us with the paperwork trail
    In the end, we had a whole new kitchen. The flood was a blessing in disguise!
    Total cost for all was $23,000, with insurance covering a good portion
    - Adam H.
  • A
    We moved into our home about 5 months ago and all of a sudden there was flooding in our playroom.  Our "to be unpacked" boxes were getting all wet and the contents were getting damaged. We used Angie's List and found Levine & sons. 
    The company was terrific and one of the owning partners couldn't have been more helpful and curteous.
    Their serviceman came to the house and immediately put down his own rug to wipe his feet. He knew after careful examination exactly what to do and where the problem was that was leading to our flooding problem.It was repaired in no time.(The other company I used wasn't so good and could not find the problem)With the Angie's coupon, there was about 30.00 extra that we had to pay.
    He was so good that we signed up for their maintenance program in case we have any more problems!
    - Lucille R.
  • A
    Called several companies for a quote to remove a bathroom clog in a rental home that I own. Company called me first thing the next mornong and tried to schedule me for the same day. This did not work for me as the tenant was out of town and offered Saturday at no extra charge.  I asked to have the plumber call me about a half hour before his scheduled arrival as I live 25 miles away. Guy called as requested and met me at the property. He snaked the drain and fixed an incorrect connection for the 90.00 quoted over the phone. He was prompt, friendly and thorough. I called several other companies which were all over the map with quotes ranging from 120.00-245.00 plus service call fees. Putzig charged non of that.
    - Brian K.
  • A
    I had a stopped up sewer pipe and urgently needed help. I located Genson's Plumbing and Sewer Cleaning on Angie's list where they already had an A rating. They quoted a reasonable price over the phone and sent a guy out that same afternoon who successfully cleaned out the pipe which was clogged at the point where the sewer pipe leaves the house. There were no glitches. We were happy with the work. The sewer drain appears to be working well a week and a half later.
    - ROBIN W.
  • A
    Our kitchen sink drain backed up on a Saturday morning. When we were unable to unstop the pipe from draining, I subscribed to Angie's List and decided on Horton Plumbing since they had favorable reports, were located a reasonable distance from us, and offered a discount through their web site. We decided to wait until Monday morning before calling for service. We called at 6:45 AM and spoke to whom we think was the owner. I was impressed that someone answered at 6:45 AM. He took down our information and said that they were working on the day's schedule and that we would be called in about a half hour. When we had not received their call after an hour, we called again and we were then told that they had a very busy day, but that our work order was in and they would be dispatching someone. Shortly after that, we received a call from those dispatched and they said they were on their way and were calling to confirm that we would be at the house. They arrived at 8:55 AM, so just two hours after our 6:45 AM phone call. Two courteous and trustworthy men did the work. We were hopeful that the job would be completed inside of an hour from the time they arrived, but our frozen drain pipe required more time. They completed the job about 10:55 AM. They were here for two hours, but charged 2.5 hours. I figured they were including some travel time, but there was also a charge of $130 for "total other." I asked about this and I was told "that is for cabling the pipe." I thought to myself "Isn't that labor?"(I am thinking now that that was the minimum price for the service call itself and that it does not include any labor). There was also a "fuel" charge of $6.00 which I understood since fuel was consumed for the hot air gun and/or for the service van. The total came to $348.50 and a $15.00 coupon was applied bringing it to $333.50. I was at their side prepared to assist however I might. Old rags/towels, a screwdriver and a utility knife were items of ours that they welcomed and which helped them be more efficient since one man was working on the main floor while a second man was working in the basement. I did not want to be in their way, but just be helpful should they ask for something. They did a pretty good job of clean-up, only leaving some dry wall dust and scraps behind on a shelving unit and the carpet. They gathered any waste they had made and took it with them after completing the job.
    - Mark O.
  • A
    - Adrienne L.
  • A

    He showed up early per an agreement made prior that morning. He performed the work as expected and gave a few tips on maintainence related items. Very happy with the work.

    - Daniel M.
  • A
    - Paul W.
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Drain Cleaning Companies in South Lyon

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