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Roofing reviews in Schoolcraft

  • A
    Turnkey Builders LLC
    Excellent. I was in a time crunch and he managed to work me into his schedule the same week. It took some unusual hours but he and his crew completed the job in the time frame and by the date we agreed to. A vent cover was broken by the power washer - it was replaced quickly at no additional charge to me. I received a detailed estimate and in my discussion with the owner, he included plenty of info so I understood the problems with my siding, how it happened, how they would repair it and how to prevent it from happening again. I will definitely being hiring them this spring for additional work.
    - Sheryl P.
  • F
    Tichenor Inc

    We had a new roof installed by Tichenor, Inc. aka. Battle Creek Roofing in late 2012.  Our roof has consistently leaked since that time, and they are unable to correct the problem. 
    Our roof was purchased in October 2012.  Contract was signed on 10/12/2012. Prior to completing the contract we met with salesperson. from Tichenor, Inc.  We had specific discussions regarding the roof in the "sun room".  This room has a low slope with four skylights and a wood stove exhaust.  The prior owner had a commercial type flat roof in this section. 
    I expressed that we were willing to invest whatever was necessary to avoid issues.  We were assured that Tichenor, Inc. had the expertise to complete this work, and that they had "never had a roof that leaked". The roof was installed and we paid in full on 12/14/2012 with a credit card.
    The leaks started soon after the roof work was completed, and we have worked with Tichenor, Inc. to get repairs complete that would prevent water from causing further interior damage in our home.  We have experienced leaks around all four skylights, and at the wood stove pipe in all types of weather.  Tichenor, Inc. did complete repairs on a number of occasions.  On more than one occasion Tichenor Inc.staff water-tested the skylights and they did not leak from the top of the light. 
    It has now been more than two and one half years with leaks in every season.  We have asked to have this entire portion of
    the roof re-roofed so we can be assured that the work is done correctly and prevents water penetration in our home. 
    On 9/8/2014 we met with our sales person and Heath Tichenor of the owners of the company.  The owner was unwilling to re-roof the entire section of the roof, and suggested that we coat this section of the roof with a polymer to seal it at additional cost.  They did complete some repairs at this time.  On January 7th, 2015 we experienced leaks near two skylights and the wood stove, On March 8th 2015 I contacted the owner again as we had leaks at the wood stove, near a skylight
    and several spots in between.  The owner left me a voice mail on 3/10/15.  Claims he cannot warrantee the roof and that all the leaks are caused by the skylight and wood stove exhaust.
    We have completely lost faith in the ability of Tichenor, Inc, to complete repairs, and after multiple inspections by other professionals have found numerous workmanship issues with most of the roof.  We have an unresolved claim with the Better
    Business Bureau, and have been forced to open a claim with Owens Corning due to poor workmanship.
    Additional issues with this providers work include:
    1.    Failure to pull a building permit as indicated in their contract and verified with the Texas Township Building inspector.
    2.    Provider advertised they were members of the Better Business Bureau on their website, when this was not accurate, as      verified with the Better Business Bureau of West Michigan.
    3.    Refusal to honor their warranty
    4.    Improper installation of gutters
    5.    Missed flashing in several places
    6.    Ice and water shield not installed correctly
    7.    Numerous nails not removed during tear off that now have damaged shingles
    8.    Missed row of shingles on ridge vent

    Update to our review:  After more than two years of attempting to
    get our multiple roof leaks resolved with Tichenor, Inc. / Battle Creek
    Roofing, and their ultimate refusal to honor their warranty; we filed a claim
    with the manufacturer Owens Corning. 

    Two independent inspections were completed by
    Owens Corning and they determined that the workmanship completed by Tichenor
    Inc. / Battle Creek Roofing was so incompetent that the entire roof had to be
    re-roofed.  During this process we discovered multiple installation errors that caused additional wood rot,
    including some sections which had never been nailed. 

    Although Owens Corning is paying for the re-roofing, we have endured three years of damage to the inside of our home,
    countless hours of lost work, and additional expenses to resolve this issue.

    Heath Tichenor refused to re-roof when we requested, instead he blamed our roof, his crew, and global warming for the
    constant leaks.  He was, at best condescending and unhelpful while trying to get this issue resolved.  I cannot state strongly enough to avoid this contractor at all costs!  
    - Paul T.
  • A
    CROOKSTON EAVESTROUGHS
    Fred was a pleasure to work with; very friendly & professional. It's obvious he knows what he's doing. Came right away for the estimate and came to do the work exactly when he said he would. He explained everything to us in detail, made suggestions for changes to make system work & look better. The quality of his work is superior. He was in & out in half a day & did a beautiful clean up job! I recommend him highly!
    - Fareen E.
  • F
    Mike Hall


    Michael Robert Hall, doing business as American Custom Construction, was hired as a general contractor to build a home for us. It was discovered that he had been stealing money from us. We prosecuted him and he was arrested and latter  found guilty in Kalamazoo County Circuit court on April 30th, 2012. He was ordered to pay a large amount in restitution back to us.

    His Michigan Builder's License # is 2101149152, issued to Michael Robert Hall. He uses street addresses on Lamplighter, Alamo, and Cooley, all in Kalamazoo.
     
    He also may start using another company name.

    Please don't hire him or any company he works for or is associated with.
    - Becky O.
  • F
    Mike Hall
    He, doing business as American Custom Construction, was hired as a general contractor to build a home for us. It was discovered that he had been stealing money from us. We prosecuted him and he was arrested and found guilty in Kalamazoo County Circuit court on April 30th, 2012. He was ordered to pay a large amount in restitution back to us.

    His Michigan Builder's License # is 2101149152, issued to Michael Robert Hall. He uses street addresses on Lamplighter, Alamo, and Cooley, all in Kalamazoo. He also may start using another company name.

    Please don't hire him or any company he works for or is associated with.
    - Becky O.
  • A
    Lyster Exteriors
    Excellent communications from the project manager Cy. They were able to compete the job earlier than scheduled, the crew was professional and the work was excellent. I would definitely hire again.
    - Paul T.
  • A
    ROOFS & MORE
    Jake and his crew did an excellent job at a very competitive price. We will go to him for our future roofing needs!
    - Steven C.
  • A
    Cornerstone Roofing & Siding
    unknown
    - Paul T.
  • A
    Providence Seamless Gutters
    unknown
    - Steven C.
  • A
    Woolley Builders & Cabinetry Inc
    They were a good provider. They were there every day and they did a good job. I would use them again.
    - Michael N.
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Roofing Contractors in Schoolcraft

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